The hotel is very reasonably priced and quiet. Do not ask for an extra pillow because they have none. Breakfast in am is sufficient. The rooms are small and they have the strangest layout to get to the second floor. I don't think if the locaton wasn't convenient and we were tired that we would have stayed there. Did appreciate... more

we just got back from our stay at this hotel the 1st room we got was so humid the sheet and bedding were damp almost to the point that they were wet. if you asked for something like a extra blanket or extra towels the answer was always check in the morning.when we told them about the damp room the... more

I couldnt believe how cheap the rate was when i arrived. Before i checked in i asked the front desk employee about the bed bug incident and she informed me the health department came in and check all the rooms which she found zero bed bugs!!! The room was definitely clean and looked above average even with the low rate.... more

Update on my review of August 2008. Hotel is still being maintained and staffed with very friendly and helpful people. It appears to be in slightly better shape than last year. Housekeeping is very good. This is not luxury, but a good place for business traveler working at the Big E. more

My husband & I checked into this motel on 7/23. Around 3AM, I woke up feeling itchy all over my thighs, stomach & chest. I turned on the light & saw that I had gotten bitten all over my torso, legs & arms! Bed bugs! Pulling back the covers, you could plainly see them. I called down to the front... more

My son and I were up in Massachusetts to visit a college. We stayed a the Super 8 Motel. It was perfect. Clean, friendly, easy to find, good location, good heat, easy Internet connection. Should my son decide to go to college here, this is where I would stay everytime I visited. more

I was looking for a low-priced place to stay for 1 night in West Springfield and the reviews rated this place as good value. I think it was. Understand, it is a Super 8 not the Ritz and Rt 5 is a dump with pockets of "okayness." The front desk guy was very nice. The room was ok for a... more

We were pretty underwhelmed by our experience at this Super 8. We booked our room based on the positive reviews we read. For some reason, our experience was not as positve. Our family of four spent 7 nights here while visiting family in the area. We originally booked a non-smoking king room, and were given the tiniest room in which... more

Mar. 14, 2008 Room 113; As advertised on their website, we had a Non Smoking Room With 2 Double Beds Free High Speed Wireless Internet 25 Inch TV / HBO /Hairdryer/Clock / Refrigerator / Coffee Maker, with 2 packets each of coffee, decaffeinated coffee, tea and sugar. Complimentary newspaper in the front lobby. The staff was friendly. In the morning... more