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1080 Riverdale St, West Springfield, MA 01089 (Formerly Best Western Sovereign Hotel)
Hotel amenities
Clarion Hotel
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102 reviews from our community

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Traveller rating
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Date Rating
old bridge
1 review
2 of 5 stars Reviewed 14 May 2013

I stayed here because of the pictures of the fitness center I thought it had. I got here only to find the entire front of the building under renovation - fitness center included. The best they would do is give me 10% off of my stay - which is meaningless because my trip is company paid for. This hotel looks... More

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Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 25 April 2013 via mobile

Pretty fair not best but better than others in area. Breakfast sucked but room was clean n comfortable n clerk was very nice and helpful and I appreciated it. Hotel is renovating and is supposed to be evt better. Near stop&shop and Holyoke mall.

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See 3 more reviews by ilovedebra for West Springfield
Staten Island, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 5 February 2013

I didn't do a research prior to booking this location..Hotel looked abandoned.. The doors leading to the back of the hotel where we stayed for one night was broken...There were no security cameras in the rear of the hotel..So basically, you parked your vehicle at your own risk. Because of that, I parked my vehicle in front of the hotel... More

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Brookline, NH
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 22 November 2012

My first and last experience with Hotwire and when I pulled into the parking lot I knew it was not some place I would feel comfortable staying. Very few cars in the parking lot, but people outside drinking beer hanging around the door way. Building in need of repair, lights in the parking lot not working or broken, broken glass... More

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Winwick, null, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 29 October 2012

We stayed her for one night on our tour of New England. The room was clean and comfortable. The food in the sports bar was good, if basic, and the staff friendly. The bill in the morning was a bit of a shock: $3233! They'd put the room number instead of the amount for the food in the sports bar.... More

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Montrose, Pennsylvania
1 review
1 of 5 stars Reviewed 27 October 2012

This hotel is badly in need of a renovation. It has that "old hotel" smell to it that is unmistakable. Also, pay close attention to the multitude of signs that state "Not Responsible for Damage or Loss from Vehicles." They made very sure to cover themselves on this, since they have absolutely no security, the doors where you are supposed... More

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1 review
1 of 5 stars Reviewed 17 October 2012

Would never stay here again! The Hotel is worse than all 2 Star Motels I ever stayed in. The tv didn't work, the floors were very unclean, all furniture very old! That hotel doesn't diserve 3 Stars!!!

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Cork
Top Contributor
106 reviews 106 reviews
44 hotel reviews
Reviews in 35 cities Reviews in 35 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 10 October 2012

Stayed in this hotel for 21 days. Front office staff were superb, pleasant and efficient. Housekeeping was a joke and my sheets were changes once in 3 weeks only because I requested they be changed. Hotel was cheap and cheerful but an extra effort to clean the place would go along way.

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Presque Isle, Maine
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 29 September 2012

Hotel Is very, very Dirty!! The ceiling leaks, they dont cut the grass in back, Rooms are so dirty I contacted choice hotels and sent them pictures stating we wanted are money back. They agreed it was Horrible... Stay If you like... But, I'm warning you know. Please, don't spend your money on this Dump!!!! I could go on and... More

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Massachusetts
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 17 September 2012

My husband & I stayed here for 2 nights while we went to the Big E they have a deal if you stay there, you can buy tickets/ and shuttle bus to Big E Hotel was clean, we were able to check in early, which was a nice surprise. first night when we returned to hotel after long day at... More

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See 2 more reviews by nooccaraa for West Springfield
 
 
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Additional Information about Clarion Hotel

Also Known As:
Clarion West Springfield
West Springfield Clarion
Address: 1080 Riverdale St, West Springfield, MA 01089 (Formerly Best Western Sovereign Hotel)
Region: United States > Massachusetts > West Springfield
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 18 hotels in West Springfield
Price range (per night): ₹5,244 - ₹7,722
Hotel Class:3 star (3*)
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