There was a sign in the lobby saying this was the newest renovation of the Red Roof chain. Once we opened the door to our room we had the proof. It was brand new & clean. The room was a little on the small size but the bed/pillows were comfy. Pretty convenient location, right off the freeway. Had an excellent... More

Spent the night here as part of a multi-day trip to the northeast, and chose Red Roof based on reviews here. It has received the makeover that many Red Roofs are getting. Comfortable bed, microwave and refrigerator, good shower water pressure with plenty of hot water, decent Internet connection. Everything was clean and in good working order. Access is a... More

I have stayed in approx 5 red roof inns across the country in the past five months this is by far the most unaccomidating I had stayed there for business for 5 days checked out but I had to stay one extra night and they refused to exempt the same card I just had payed for my stay with again... More

We had to make an unexpected trip to West Springfield. Unfortunately there were several events going on in the area and available hotel rooms were scarce. We were looking for a hotel near Baystate Medical Center. We had just about given up when we spotted the small sign for the Red Roof Inn. The hotel is set slightly back from... More

This hotel has recently been updated with nice wood floors, flat screen tv, a very nice office area and the beds were comfortable. Internet was decent but sketchy in the evening. The hotel is conveniently located near the Massachusetts turnpike. We stay a week and called Red Roof Inn and got the weekly rate. The only negatives I have to... More

Stayed after a day in Brimfield. The rooms are modern and updated but the other clientele are a worry. In the middle of the night there was loud screaming, yelling, cursing and walking back and forth. Wondered when it would stop but went on for hours. Also the room had a layer of dust in corners, pillows are rocks,towels are... More

I would stay at the Red Roof Inn West Springfield again, if in the area. The room was newly renovated, clean, and comfortable. There are plenty of places to eat in the area. I was a little worried before I went because I called the hotel to see if early check in was possible, and the person that answered was... More

My son and I stayed here for a hockey tournament. There is nothing fancy, and no special amenities such as a fitness centre or breakfast, but the rooms are modern and comfortable. Make sure you get a room with a fridge and a microwave if you are staying more than a night or two. There are no coffee makers in... More

We went to this motel after running away from a horrific experice at the Econolodge in Chicopee. It was like a cool oasis after experiencing the pits of hell! The rooms are small, but newly renovated, beautifully arranged, and clean! The entrances to the rooms are from the outside, an external corridor, but I did not feel unsafe at all... More