We will come to this hotel again,from the B.C. to the housekeeping staff, everyone brought their A game. Well done again More

I had a room on the 4th floor, and the wifi access did not work. The room did not have the capability to plug into the internet. I was told only certain rooms are wired. The evening snack/food options were not as extensive as other Residence Inns and Homewood Suites I have visited. The hotel was adequate and the staff... More

Good location for another great hotel by Marriott. Easy on and off the Interstate with lots of safe parking. Hotel is located very close to every kind of shopping/dinning you would ever want when travelling. Hotel staff was very friendly. Rooms were just what we were looking for after a long drive. Would highly recommend! We plan to return to... More

Stayed here during the recent long term power outage. The front desk seemed overwhelmed but due to the unusual weather event and power outage this was way out of the norm. Clean room but a bit over priced based on the location. No real complaints and would stay at this hotel again. More

The hotel was clean and the staff was extremely friendly. A great choice for our needs. As I have been staying at several Residence Inn's lately because of our needs, I will say that the breakfast here hasn't been as good as at other Residence Inn's....but they could just be having an off day or two. Otherwise, rooms are in... More

We stayed one night here and found it to be a great choice for Springfield. Spacious and very comfortable room. Fantastic staff -- everyone makes you feel very welcome! And an excellent breakfast. The only critique - the bathroom wasn't quite as pristine as it should have been. But, overall, it was excellent and we would stay again! More

My husband and I have stayed at this Residence inn twice now. We both find it very comfortable and the location is really nice. This is a great hotel location if you need a place to stay during the Big E or even just shopping trip. The Holyoke mall is really close with lots of stores to choose from. Our... More

The entire family gathered here to celebrate a number of birthdays. Staff and accommodations were excellent. Centrally located to many great restaurants and activities. More

Stayed for 5 nights as part of a relocation package, coincidentally also during Hurricane Irene. Kitchen in the suite was well-equipped, which was good since the food at the free breakfast was just OK. Staff were consistently pleasant and helpful. Public areas were clean, spacious, and comfortable. Location is very convenient to Route 91. More