Left hotel @ 10 AM and we came back @ 9 PM, and to our surprise the room was not made up or cleaned. Did not have clean towels. Called and complained, somebody bought up fresh towels. the air conditioner only blew hot air. We opened windows and had fresh air. asked for cups, never received them. There is supposed... More

Stayed here two nights while the floors were being refinished. Front desk folks were consistently pleasant and helpful. Room was OK, and pretty quiet. Location is extremely convenient to major roads, support services. Right next door to the Hilton, at (I'm sure) a much more reasonable cost.

This was the perfect solution to a long-term stay in the Boston area. The rooms were just renovated and were nice. The staff was very friendly and extremely responsive. I would definitely stay there again!

I have stayed at a lot of extended-stay hotels, and this was head and shoulders above the rest. The room was almost all new and nicely done in relaxing earth tones. The staff was very helpful and went out of their way for me. One can always tell when a hotel is being managed by someone who really cares and... More

I stayed at this hotel when a family member had a medical procedure in suburban Boston. Hotel was clean and comfortable with a large (for hotels) refrigerator, microwave, and stove top. Staff was very helpful and free in-room wi-fi worked well. Great location -- right off I95. I would use the hotel again if I was in the Boston area.

I was put up here for work over a two-month period and it felt more like home than most hotels. Honestly, the staff at Extended Stay (especially Rose) made it much more enjoyable and impressionable on me than most of the hotels I have stayed in (and as a consultant - a lot!). They learned my name quickly, were quick... More

I stay in many hotels throughout the year, for business. This hotel and its staff was one of the finest I have encountered. The room was newly undated, clean and fresh smelling. The bedding is a real issue for me in most hotels. Usually the pillows are horrible and I wish I had thought to bring my own. Not in... More

ESD Waltham is a bit better then the average rating but I wouldn't go very good. The location is well suited just far enough outside Boston to avoid traffic congestion. I choose this hotel specifically for the kitchen aspect and was able to prepare my breakfast and lunches without problem. The room was clean and well kept. The in room... More

I needed a place to stay while on a long term assingnment for work. This hotel was offering a discounted internet special. I checked out the property, made the resv and checked in on Jan 2nd. Was in the room for almost a yr and in that time had a few minor issues with the room. It was always a... More