We were supposed to stay at the Inn last weekend and had booked our reservation at least a month in advance. The owners seemed pleasant and agreed to upgrade us to a larger room when we asked if our son could stay with us. Less than 10 days before our arrival date, my husband received an email that the Inn... More

I booked this b&b last week for a getaway with my husband and was very excited by the room. Fire place and a jet tub - woo hoo! To bad when we showed up last night after driving up from New York they were closed. Not one soul around. The place was totally empty and signs all over the doors... More

the staff are friendly .the rooms are beautiful.Jason(caretaker/manager)waited up late for our arrival. He also made and served breakfast to a disabled customer on his only morning off. I would love to stay again if I travel that way again.It was so peaceful.

Although surface beauty in this pristine setting tricks the eye, looking deep into critical cleanliness one finds lack of ability on the part of the establishment. From cold coffee to a broken toaster, the continental breakfast fell off the shelf. Inexperienced waiters/waitresses although polite, had a hard time remembering the extra's that came with the meal (bread, cheese, etc) to... More

I booked a room in mid-July for a September wedding, and I chose this establishment as I like to support small businesses. Sadly, I had to cancel my reservation just a week after booking, but obviously well within the seven day cancellation policy. Though the clerks were pleasant when I called to request a refund, the problem remained unsolved and... More

Cute place - seemingly nice staff. Colleagues and I stayed for a few days but decided to head to our next destination a day early due to safety, cleanliness, health reasons (moldy fruit - lipstick on sheets, broken door handle that was not fixed, crumbs on floor AFTER maid cleaned up - very odd - was she snacking in our... More

My friends and I met in Sturbridge for a weekend in July. We decided to stay at the Hearthstone Inn after asking people around town where a nice, quiet and comfortable place to stay would be. They all said The Hearthstone Inn, and I can see why. We were greeted by such a kind and welcoming staff from the moment... More

Started out nice - regardless of hairs on floor, lipstick on sheets, broken knobs, and yellow ring around jacuzzi. Since we were there for work and everything was booked, we were willing to put up with it all until a tray of moldy fruit was served for breakfast the next day. That was the last straw and we tried to... More

Enjoyed our two day stay at Inn and enjoyed the Continental Breakfast by the burning fireplace both days. The room was well appointed with a working fireplace and jaccusi. Had wonderful meals at Restaurant attached to Inn called Romaldos. Especially enjoyed the Fish and Italian cooking. Lots of antiques in the area as well as Sturbridge Village. Planning on returning... More