OK- the basics of the hotel are fine- the rooms are clean and comfortable, the restaurant is exactly what you'd expect of a hotel restaurant. But- the atrium area is leaking, badly. The entire roof has already been reinforced at least once and by the looks of things, not well. The leaking is spreading to a small alcove near the... More

We stayed here because of the pool and free WIFI in the rooms. The indoor pool is in a glass atrium that was so cold you had to wear a winter coat to sit by the pool. I was really surprised to see anyone in the pool. The atrium had leaks, mold, mildew and looked like it could come crashing... More

We were doing a craft show in Northampton and needed a place for two nights. We got a room on Priceline for $50 and it was very nice. The room was clean, the bed was comfortable and the people at the front desk were helpful in recommending places to eat. There is a restaurant in the hotel which looked good... More

I'm writing to laud the entire staff at the Clarion Hotel & Conference Center for the way they performed during the late October snowstorm that resulted in region wide power losses and put so many people in peril. The day after the storm, I called the hotel seeking accomodations for my elderly parents who were without power in their home... More

We stayed at the Clarion on Thanksgiving weekend. The room was quite small but serviceable. There was plenty of hot water and good pressure in the shower. The lobby was nice. There's an indoor pol which was great for the kids but it wasn't heated and was quite cold. Breakfast is not included but can be purchased at the restaurant.... More

Building looks old, dark corridors, and old carpet, and same goes to the rooms, but we found the room clean, with all basic needs. The location was convenient as we visited Smith College and the beautiful city of Northampton. The problem about Northampton, is that there aren't many accommodations, so this was the only hotel we could find at the... More

Nothing fancy, older hotel, no continental breakfast, mattess was good, ok for a stop along the way. More

I had the privilege of staying at the Clarion Hotel the night of the freak Halloween snow storm. In light of the fact that we had no electricity, the hotel staff went above and beyond to make sure my stay was comfortable and enjoyable. Mary, Noami and the rest of the staff went way out of their way to keep... More

Read the other reviews and can only say that this was a first for staying in Northampton. We stayed for two nights. The room was never serviced. We had to call for clean towels and toilet paper. That was a turn off. The pool does need repair. It was leaking thru the roof when it was raining but it was... More