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All 3 Newton hotels »

Hotel Indigo Boston - Newton Riverside

3.5 of 5
399 Grove Street, Newton, MA 02462
Ranked #1 of 3 hotels in Newton
3.5 of 5 stars 192 Reviews
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192 reviews from our community

What travellers say about this hotel
  • Green line(7)
  • Pool area(6)
  • Very clean(4)
  • Desk staff(3)
  • Other guest(3)
  • Only complaint(3)
  • Internet access(3)
  • T station(3)
Traveller rating
    41
    65
    43
    29
    14
Only show reviews for Family (48) | Couples (45) | Business (58)
Date Rating
RhonaP
Long Island, NY
Contributor
14 reviews
85 helpful votes
5 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

We had to stay in 4 hotels in Boston suburbs this month and this was one of our favorites. We got a great deal on Priceline for a 3* hotel. Liked the modern room with hardwood type floor. Added treat was K-cup coffee maker. Bed was very comfortable. More

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Randy S
Atlanta, Georgia
Senior Reviewer
7 reviews
2 of 5 stars Reviewed 26 January 2012

The rooms are very small, with a freestanding closet and nowhere to work. The bathrooms are also tiny, with only a shower, pedestal sink and compact toilet. To put your personal items, use the little shelf above the sink and toilet, but be careful not to knock anything off. The bed and pillows had me flashing back to military life.... More

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yogidavis24
madison
Senior Reviewer
6 reviews
3 helpful votes
4 of 5 stars Reviewed 13 January 2012

Stayed at this hotel with hubby while visiting Boston and surrounding area. Great out door pool area with tiki bar and outdoor couches. At night fantastic bands and outdoor fire pits. Our room was small but perfectly efficient and very moden. The beds omg, were fantastically comfortable with down comforters and pillow top mattress. I loved the beds. Only drawback... More

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Elgador
Boston, MA
Contributor
13 reviews
20 helpful votes
3 of 5 stars Reviewed 1 January 2012

I was very excited about staying at the hotel after a friend had taken me to the restaurant (Bokx) over the summer. The furniture was so modern and I was in love with the outdoor fire pit and lounge. Now I know I wasn't going to get to enjoy the outdoor space when I decided to spend New Years Eve... More

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GeneralManager21, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review
3 January 2012

Elgador.... Thanks for taking the time to submit a review on the Hotel Indigo - Boston Newton Riverside. I am happy that you had a wonderfull New Year's Eve experience in our award winning reatuaurant BOKX 109, but I am equally unhappy that your overnight guest room experience was not as satisfying. I apologize for the cracked sink, it will... More

Paul B
Pittsburgh, Pennsylvania
Reviewer
4 reviews
3 helpful votes
3 of 5 stars Reviewed 22 December 2011
1
person found this review helpful

I stayed at the Hotel Indigo - Newton Riverside to change things up a bit from the hotel I normally stay in while in the Boston area. Hotel Indigo is within the ICH Priority Club, and recent reward point promotions motivated me to give it a try. The hotel is promoted as a high end motel, and the descriptions on... More

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GeneralManager21, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review
28 December 2011

Paul B... Thanks for the review and we appreciate the feedback. Glad you enjoyed the boutique feel of the property especially the restaurant and the guest rooms. I am sorry the hotel felt impersonal to you, we will certainly work on this issue as we strive to provide a "memorable expperience to all our guest. Our free WIFI is usually... More

RSBJGB
Senior Contributor
25 reviews
65 helpful votes
4 of 5 stars Reviewed 20 December 2011
1
person found this review helpful

Overall, the Indigo is a very nice, value property with some standout qualities and a few areas for improvement. The first consideration with this hotel is the location in the western suburb of Newton (a very nice suburb, btw). The hotel is easy to reach - straight shot west on freeway - and it does boast very close proximity to... More

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GeneralManager21, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review
28 December 2011

RSBJGB... Thanks for the reivew and comments. Glad you enjoyed the location, friendly staff, great restaurant, and contemporary room. I will discuss your review with my maintenance/housekeeping teams and get into any of the rooms that my require a tile regrouting and refinishing. Thanks for bringing to our attention and hope to see you back soon. Bruce Leaver Hotel Manager More

BostonGCC
Souris, Canada
Senior Contributor
28 reviews
14 helpful votes
1 of 5 stars Reviewed 15 December 2011

I can't disparage this hotel enough. The smallest room I've ever stayed in, barring a Japanese capsule hotel. Shower only, no tub. Even the towels were small - not bath size. Wardrobe instead of a closet, mismatched amenities. Clanking, noisy HVAC unit. Toilet not properly secured to the floor, so you pitched forward when you sat down. Our room was... More

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GeneralManager21, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review
28 December 2011

Boston GCC.. Thanks for taking the time to write your review. I am disappointed you did not enjoy your stay. I can assure you that our pet fee is in line with other "pet-friendly" hotels in the Greater Boston area. We will conduct another price review to make certain we are competitive. I wish you had brought your issues to... More

PBO258
Wildwood, New Jersey
2 reviews
5 of 5 stars Reviewed 4 December 2011

Great place to stay. Clean rooms, looks like a train station down the street in walking dist. More

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GeneralManager21, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review
6 December 2011

PB0258... Thanks for taking the time to post a review and so gladd you were very satisfied with your stay at the Hotel Indigo Newton Riverside. Our easy on/off on the Mass. Turnpike and Interstate 95 combined with the walking access to the subway into Boston at the Riverside stop make us a wonderful alternative to the higher hotel/parking rates... More

jchan3
Discovery Bay, California
Contributor
20 reviews
8 helpful votes
4 of 5 stars Reviewed 29 November 2011

The hotel and staff were really nice, but the hotel is not in walking distance to anything shops, eateries, etc. All things considered it is a good value and would stay here again. More

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GeneralManager21, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review
30 November 2011

Jchan3.. Thanks for taking the time to post a reveiw for the Hotel Indigo Newton and glad to hear you liked our boutique hotel concept. You are right there are not any shops or restaurants to walk to however being next door to the Subway station gives you the opportunity to go into Boston or explore Newton and Brookline and... More

HoS_11
Branchburg, New Jersey
Senior Reviewer
8 reviews
2 helpful votes
3 of 5 stars Reviewed 19 November 2011

I had never stayed at a Hotel Indigo before, but the concept sounded good for my wife and I. Upon arriving at the hotel, the check-in process was very slow and found the clerk (Lee) to not seem to care that we were checking in. His lack of service and empathy for us was quite the opposite you would expect... More

Was this review helpful? Yes
GeneralManager21, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review
21 November 2011

HOS_11.. Appreciate the feedback and my apologies regarding your check-in experience. I will speak to our team member regarding his lackluster service. We will also change out the sink that is crackeed. Not good. Again, thanks for your reveiw. Bruce Leaver Hotel Manager More

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Hotel Indigo Boston - Newton Riverside Also Known As

  • Hotel Indigo Newton
  • Hotel Indigo Boston
Address: 399 Grove Street, Newton, MA 02462

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Hotel Indigo Boston - Newton Riverside
Show the lowest price for this hotel* (from our partners)
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