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Crowne Plaza Hotel Boston-Newton


Hotel class 3.5 of 5
320 Washington Street, (formerly Sheraton), Newton, MA 2458
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Reviews you can trust

52% Do not recommend
2.5 of 5 stars 38 reviews
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All (38)
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1 of 5 stars
boston
4 Nov 2009 | Trip type: Family

We reserved a block of rooms for a family event. The service is horrible. Every guest had a different problem: the wrong rates quoted, told there was no block of rooms, only offering one bed rooms, when we had reserved rooms with 2 double beds; charging a room twice; and guests brought to rooms that weren't cleaned yet. The people... more

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5 of 5 stars
Palm Beach, FL
30 Oct 2009 | Trip type: Friends getaway

I was pleasantly surprised with my stay. A few friends and I were in town for the fourth of July and booked this hotel based on referral. At first, we were unsure if the location was ideal, but soon found that it being on the outskirts of the city was actually favorable. We didn't have to deal with the negative... more

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2 of 5 stars
Chicago, IL
28 Oct 2009

Stayed at this hotel for three nights as a member of a Your Man Tours group. This hotel was worn out and in need of renovation. Our room was on the 10th floor and we could still hear the traffic and train noise. In addition to the train noise, we could feel the building vibration from the trains. The carpets... more

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2 of 5 stars
Leeds
24 Oct 2009 | Trip type: Couples
1/1 found this review helpful

We were returning from Maui and stayed here for four days to tour Boston. This was not as near Boston as we would have liked although it was on a bus route into the city. The area has very little to offer in terms of restaurants. The hotel was just functionable and more geared towards the buisness market rather than... more

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1 of 5 stars
Cape Cod, MA
13 Oct 2009 | Trip type: Business, Solo travel

As the review below noted, I booked this with hot wire as well. Rated as three stars... No way! My first room was right over the Mass Pike, older leaky windows allowed major road noise. Moved to another room, but still could hear every truck and vehicle all night long. The security latch on the room door was ripped completely... more

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3 of 5 stars
New York City, NY
10 Oct 2009 | Trip type: Business, Solo travel

I booked this hotel through Hotwire for an incredible $68. Now I travel (by car) to Boston a lot and that is very, very cheap. usually I pay over $200. I was at a conference downtown and the drive was only about 5 minutes, in rush hour, and combined with the fact this is right on I90 make the location... more

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4 of 5 stars
Long Island, NY
8 Oct 2009 | Trip type: Friends getaway

I booked through hotwire and didn't know where we were staying until it was already paid for and couldn't back out of it. My husband has always wanted to stay here when it was the Sheraton, but I wasn't into staying over the Mass Pike for all the reasons others complain about here. I had had no other choice but... more

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2 of 5 stars
NJ
7 Oct 2009 | Trip type: Family

I was not impressed with this hotel. The hotel overall looks old and the room looks just like a 2 or less star hotel. They should re-caulk the bathroom. You can see the yellow around the edges of the tub and going up to the ceiling. The breakfast was not included, which is fine. However, they should think about repricing... more

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2 of 5 stars
Leicester
4 Oct 2009 | Trip type: Friends getaway

Stayed with friends for one night at the Crowne Plaza as the first stop of a touring holiday. A very dissappointing experience. The Hotel is poorly located in an unappealing neighbourhood and is little more than a concrete block. The staff were mono-syllabic; the room drab and in keeping with the rest of the hotel which is in need of... more

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2 of 5 stars
Florida
3 Oct 2009 | Trip type: Business, Solo travel

Have been traveling nationally and internationally for some years, my first experience with bed bugs - approximately 150 bites. Management was not co-operative, had booked through Hotwire - may I compliment Hotwire they assisted with my refund and cancellation of additional nights, provided a credit and in booking another hotel. Am forwarding my experinces to Hotwire and Crowne Plaza national... more

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Crowne Plaza Hotel Boston-Newton Also Known As

  • Sheraton Newton
  • Newton Crowne Plaza
  • Newton Sheraton
Address: 320 Washington Street, (formerly Sheraton), Newton, MA 2458
Hotels in Newton Crowne Plaza Hotel Boston-Newton
2.5/5.0
38