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All 3 Lexington hotels

Quality Inn & Suites Lexington

2.0 of 5
440 Bedford St., Lexington, MA 02420
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Free Breakfast and Wi-Fi
Quality Inn & Suites Lexington
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45%
Ranked #3 of 3 hotels in Lexington
Most recent review
5 of 5 stars Reviewed 9 June 2013
Viv S Foxboro, Massachusetts
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177 reviews from our community

Traveller rating
    27
    49
    39
    24
    38
See reviews for
Families
51
 
Couples
30
 
Solo
13
 
Business
38
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Foxboro, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 June 2013

Good location, nice people, excellent b'fast, not boston rates and above all.....CLEAN. The staff went out of the way to make our stay comfortable. I certainly recommend this hotel to everyone looking to visit Boston without paying those crazy rates and getting 5* service

Was this review helpful? Yes 1
Manchester, New Hampshire
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 5 June 2013

My husband was hospitalized at Lahey Clinic in Burlington on Monday, June 3. We live in NH, and I didn't want to have to schlep there and back for however many days he'd be there, so I decided to look for a hotel that was a quick ride to and from the hospital. The price was right, but after reading... More

Was this review helpful? Yes
Upasana A, Manager at Quality Inn & Suites Lexington, responded to this review
18 June 2013

Dear Guest, We apologize for the inconvenience caused. We will get to the bottom of the issues you faced. Please note we take this very seriously and take all the necessary actions. Thank you More

Travellers are raving about these Lexington hotels

Norwood, Massachusetts
2 reviews
4 of 5 stars Reviewed 5 June 2013

I had decided to stay here during a training I had at our facility in Lexington so that I wouldn't have to deal with traffice back and forth everyday and the rate was fair. The location was perfect... only 5 minutes away. The Staff was very helpful and nice. The rooms were outdated, but they were comfortable and clean.

Was this review helpful? Yes
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 2 June 2013

When you stay here you feel comfortable. The staff is very helpful with all your needs. They will try to accomadate u anyway they can. The front desk manager Lacy is one of the nicest person you could meet and treats u like a friend not a customer.The rooms are clean the beds are comfy.The breakfast is a great selection.The... More

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Rutland, Vermont
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
Reviews in 28 cities Reviews in 28 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 28 May 2013

First of all maybe because of my room location my wifi worked fine. Breakfast was ok, get there early. Rooms are small but bed was comfortable. TV selection was not good, for one night it worked, would not suggest a longer stay unless you weren't around much.

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Upasana A, Manager at Quality Inn & Suites Lexington, responded to this review
29 May 2013

Thank you for reviewing our hotel. We offer many value added amenities to make the stay as comfortable as possible. Looking forward to your next trip to Lexington. More

Worcester, Massachusetts
1 review
4 of 5 stars Reviewed 27 May 2013

Positive: Very friendly and helpful staff, gym across the street, good breakfast, parking situation, good Mexican restaurant next door, Negative: slow draining bathtub, no left turns at street into the hotel

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Upasana A, Manager at Quality Inn & Suites Lexington, responded to this review
18 June 2013

Dear Guest, Thank you for your review. We are glad your stay was enjoyable and comfortable. Looking forward to your next visit to Lexington. Thank you More

Earth
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 22 May 2013

The Quality Inn and Suites Lexington makes the Red Roof Inn seem like the Ritz-Carlton. This Quality Inn should be condemned. The property is poorly maintained and it appears like it has not been adequately capitalized in years. The rooms are poorly maintained and filthy.........grimy......disgusting. The stench in the room was beyond that of a homeless shelter. The Internet connection... More

Was this review helpful? Yes 2
Upasana A, Manager at Quality Inn & Suites Lexington, responded to this review
29 May 2013

Thank you for your review. I am disappointed to hear that your stay was not comfortable. Please give us a call and ask to speak to the manager. We want to know about the inconveniences you faced during your stay and make sure we rectify them. Thanks More

Mumbai, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2013

Really liked staying at this hotel which is indeed value for money and an extremely pleasant experience. Great and convenient location, spacious rooms, plenty of parking outside, very efficient and ever smiling staff make it a great experience. I am quite surprised to see a few bad reviews which donot do proper justice to the property and the staff. Breakfast... More

Was this review helpful? Yes 1
Upasana A, Manager at Quality Inn & Suites Lexington, responded to this review
29 May 2013

Thank you for reviewing our hotel. We offer many value added amenities customized to the business travelers - business center, early breakfast, wi-fi, to name a few. Hope you host you again in the future. More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 20 May 2013 via mobile

I just checked out and want to thank the staff for a memorable stay. I have gone through some recent reviews and do not believe they are accurate. I understand that the hotel is extremely busy but it is definitely clean, comfortable and convenient. Go stay and enjoy

Was this review helpful? Yes
Upasana A, Manager at Quality Inn & Suites Lexington, responded to this review
29 May 2013

Thank you for your positive review and helpful comments to the fellow travelers. We are glad you enjoyed your stay. See you on your next trip to Lexington. More

Boston, Massachusetts
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 9 May 2013

Filthy, nasty place that reeks of mold and cigarettes. Everything was dirty and stinky, and the florescent light in the bathroom wouldn't stay on - it would only flicker. Called the front desk for a new bulb, and they said they couldn't replace it. Thanks, guys. Stayed one night on business and couldn't wait to get the heck out. I... More

Was this review helpful? Yes 1
Upasana A, Manager at Quality Inn & Suites Lexington, responded to this review
10 May 2013

I am sorry to hear about your experience. It’s very disturbing and we would like to know the room number and who you dealt with and discuss any way we can make it up to you. Please ask for Vik, when you call. Thank you More

 
 
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Additional Information about Quality Inn & Suites Lexington

Also Known As:
Quality Inn & Suites Lexington Hotel
Quality Inn & Suites Lexington Hotel Lexington
Quality Inn And Suites Lexington
Quality Inn Hotel Lexington
Quality Inn Lexington
Lexington Quality Inn
Address: 440 Bedford St., Lexington, MA 02420
Region: United States > Massachusetts > Lexington
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Lexington
Price range (per night): ₹6,743 - ₹7,722
Hotel Class:2 star (2*)
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