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All 15 Lenox hotels »

Howard Johnson Express Inn

2.0 of 5
462 Pittsfield Road, Lenox, MA 01240
Hotel amenities
Ranked #7 of 15 hotels in Lenox
4.0 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    12
    7
    10
    7
    8
Date Rating
drummer762
Albany, New York
Reviewer
4 reviews
5 helpful votes
5 of 5 stars Reviewed 13 January 2012

Booked jacuzzi suite for new years eve. Front desk was friendly and got us checked in within 3 minutes or so. Room was clean, although it seemed a bit dated. Tv was old, on off button was broken but the remote control worked. Bathroom very small but clean and functional. Jacuzzi took a while to fill with hot water but... More

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30rockil
Contributor
12 reviews
46 helpful votes
4 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

Hotel looks renovated recently. Clean rooms, new linen and carpet. Mini fridge n microwave in the room. Front desk gentleman was well behaved. Neighbourhood is descent for family stay and hotel has nice garden for kids. Room rates are affordable. More

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InfrequentTraveler10
Westwood, MA
Reviewer
4 reviews
2 helpful votes
3 of 5 stars Reviewed 14 November 2011
2
people found this review helpful

This is a straight forward, plain jane motel. It's in good shape, seems to have been done over from some of the older reviews, but it's not the Taj Mahal, but then again, you're not paying for the T.M. Room was nice and large, clean and bed very comfortable and not a bedbug in sight. Wireless worked well in our... More

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nyuszi
Los Angeles, California
Top Contributor
57 reviews
68 helpful votes
3 of 5 stars Reviewed 5 October 2011

This is pretty much exactly what you'd expect for the name & the price. It was clean, the heat & AC worked fine & the bed was pretty comfortable. The Wifi signal in my room wasn't so great is pretty much the only negative I have. And the folks at the front desk made it feel like a pleasantly old-fashioned... More

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luvtotravelalot
reading
Top Contributor
85 reviews
96 helpful votes
3 of 5 stars Reviewed 15 September 2011
2
people found this review helpful

this is a rather typical motel but it is a good option for those on a budget. the lenox area can be very expensive and the motel offered a very reasonable rate with some nice extras including a fridge and microwave in the room and continental breakfast. the management was very nice. the wheelchair accessible room does not have a... More

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keyur doshi, Public Relations Manager at Howard Johnson Express Inn, responded to this review
17 September 2011

Dear Guest, Thanks for your candid comments. We are pleased to know that you are satisfied with the Services and Amenities like our free breakfast, microwave,fridge and accessible rooms. We will pass on your good feedback to front desk staff and also we will give instructions to cleaning staff to take extra care while cleaning behind the doors. We hope... More

HC1971
London
Senior Reviewer
6 reviews
14 helpful votes
3 of 5 stars Reviewed 12 September 2011
1
person found this review helpful

Nothing wrong with it , was a decent,clean motel like you find all across the US. Some of the reviews on here make it out to be worth a special visit , I fail to see why as it is like numerous other motels But from my friend's experience at The Village Inn in Lenox center the same weekend, I... More

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keyur doshi, Public Relations Manager at Howard Johnson Express Inn, responded to this review
17 September 2011

Dear Guest, Thanks for you candid comments. We hope you enjoyed your visit to Lenox with your family. Thanks for choosing Howard Johnson Express Inn Lenox. Thanks, Management, Howard Johnson Lenox. More

Phishmonger
Putnam, Connecticut
Senior Reviewer
6 reviews
4 helpful votes
4 of 5 stars Reviewed 7 September 2011
2
people found this review helpful

The young lady I talked with prior to my trip was very courteous and knowledgable. Upon arrival, greeted cordially by the manager, who was on duty every time I visited the desk. The room was large and clean, including the bathroom. Lighting was not the best, but that's my only reservation. Fridge, microwave & coffee maker in room. Complimentary continental... More

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keyur doshi, Public Relations Manager at Howard Johnson Express Inn, responded to this review
9 September 2011

Dear Guest, Thanks for your candid comments. We are pleased to know that you had good stay at Howard Johnson Lenox. We will forward your positive remarks about Breakfast, Cleanliness and Attentive Staff to the concern Staff members, they will be happy to hear that. Also we will discuss the lighting issue you mentioned in our management meeting. We wish... More

goldinjoe
Pittsfield, Massachusetts
Reviewer
3 reviews
5 helpful votes
5 of 5 stars Reviewed 26 August 2011
4
people found this review helpful

We decided to stay here, because they have a great reputation for cleanliness, and service. We live in Pittsfield Massachusetts, about 10 minutes away, but wanted to treat ourselves to a first class Inn, with amenities. We absolutely loved this place, and I certainly recommend anyone who coming out this way, to book a room here, as a matter of... More

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ilmagnific0
crambury, nj
Reviewer
4 reviews
5 helpful votes
4 of 5 stars Reviewed 4 August 2011
3
people found this review helpful

A good find. The rooms are large, clean, recently renovated with no mold, mildew, or foul smells--quite unusual for something in this price-range in a tourist spot such as this. The free breakfast is adequate and the support staff friendly. It is only 10-15 minutes from Tanglewood and even in-season they will take a reservation for one night. i would... More

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keyur doshi, Public Relations Manager at Howard Johnson Express Inn, responded to this review
6 August 2011

Dear Guest, I would like to thank you for choosing Howard Johnson Express Inn Lenox as your hotel. I am pleased that you had a great trip and hope you enjoyed the Tanglewood Music. I look forward to serving your hotel needs in the future. Thanks, More

Julianamaryland
Maryland
1 review
4 helpful votes
5 of 5 stars Reviewed 30 July 2011
4
people found this review helpful

We stayed in Howard Johnson for 3 nights. Its really great experience with HOJO. Its newly constructed hotel including jaguzzi , rooms and suites.. Rooms were spotless and bed were cozy. Staff was very accommodating and well-mannered . I defiantly recommended hotel to others… More

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Howard Johnson Express Inn Also Known As

  • Lenox Howard Johnson
  • Howard Johnson Lenox
Address: 462 Pittsfield Road, Lenox, MA 01240

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Howard Johnson Express Inn
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