Good hotel, just off the Interstate. Complimentary breakfast was good, room was very big. Also, it was insulated really well so I slept perfectly. But why-o-why, in this day and age, do they only have wi-fi internet available in the lobby area? Offer it in-room as well, and I will award five "stars" instead of four.... More

Only had one night there but it was a great experience, very clean, great customer service and a complimentary breakfast fit for a king. Would definitely stay there again. More

The hotel was fine and I had no issues with it at all other than the ice machine on my floor being broken for my entire stay. The staff was very pleasant, offered restaurant suggestions for dinner, and gave me a multi-page list of restaurants, including directions. Since this is not a full-service hotel, unless I wanted to eat at... More

Got a great hotel rate at the last minute. Received good service from the front desk attendant who was friendly, attentive and quick. I very much appreciated this after a very long day and arriving at an hour I was expecting to have to wait till someone came back to the front desk area. Hotel room was older with an... More

Being a Holiday Inn Express and located strategically off I-495, I like to stay here. The rooms are ordinary but need attention. Clean beds but a toilet slhaving slight stains in the bowl. Wireless Internet is only available in the lobby, not on any floors which is a BIG surprise. I can overlok some of the issues however the recent... More

Check in was fine and the room and hotel were clean and modern but the customer service the next morning left much to be desired. My daughter discovered that she had forgotten her razor and we attempted to call the front desk at least 5 times in a 45 minute period to inquire about the availability of one. No answer.... More

Stayed one night on New England vacation after visiting Salem. It is a reasonable drive from Salem with not much around so really only suitable for an overnight stop on way to next destination. Rooms OK, clean, nothing special. More

Great hotel, Very clean friendly staff, and comfortable bed....Great price too. Breakfast was above average for a hotel breakfast. We would stay again. More

I stayed in this hotel 10 days in July 2011 and there was not a single day without a reason to complain (ranging from minor to serious, but in all cases obvious mistakes): the second day, the keys to the room had been disabled; towels were removed but not replaced (after a couple days, we had only one bath towel... More