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All 4 Dedham hotels »

Holiday Inn Boston-Dedham Hotel & Conference Center

3.0 of 5
55 Ariadne Road , US 1A &I 95/ 128, Junction of Route 1A & I-95, Dedham, MA 02026
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Ranked #4 of 4 hotels in Dedham
3.0 of 5 stars 48 Reviews
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48 reviews from our community

    Trip type
Traveller rating
    6
    13
    18
    5
    6
Date Rating
PinxitGreen
New Hampshire Seacoast
Senior Contributor
22 reviews
3 helpful votes
4 of 5 stars Reviewed 12 February 2012 NEW

Stayed one night, meeting friends for dinner across the street at legacy place (within walking distance, a very luxurious outdoor mall). Was not greeted as a Priority member or offered my little bonus treat but was in too much of a hurry to notice till I just took the online survey HI sent me. Girl at front desk gave us... More

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Traveling-constant
New Hampshire
Reviewer
4 reviews
2 helpful votes
1 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Along with the filthy carpets, the phone wasn't working at first, but they fixed that. The view from the window was of the dumpster......which was emptied at five in the morning, by a big truck with flashing lights!!! I thought the hotel was on fire! Somewhere in the hotel there is something that sounds like a foghorn, not loud, but... More

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Amy L
Clifton Park, New York, United States
1 review
5 of 5 stars Reviewed 29 January 2012

I have been staying at this Holiday Inn for 2 nights a week for the last 3 years. The General Manager Steve Carter and his staff have been GREAT. They really go out of there way to make me feel like I'm at home, seeing I am traveling quite frequently. They go above and beyond to make my experience here... More

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molly_k123_12
Denver, Colorado
1 review
3 of 5 stars Reviewed 13 January 2012

Stayed here for three nights on a business trip recently. First impressions were that the front desk staff was pleasant and the hotel itself smelled quite clean and nice. Room seemed nice at first glance, well decorated and such, but further examination showed a pretty dirty carpet with plenty of stains and marks and scuffs on the walls in various... More

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kerber_w
Webster, New York, USA
Reviewer
3 reviews
2 helpful votes
3 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

The beds were clean and comfortable and the room was clean; some carpet stains. TV was a flat screen but the picture brightness kept on changing. Early showers were hot, late morning not so much. Very quiet; WARM indoor pool. More

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rainmar
Chicago, Illinois
Senior Reviewer
6 reviews
1 of 5 stars Reviewed 16 November 2011

It wasn't just the fire alarm that went off at 1am for over 30 minutes. It was the fact that the desk clerk refused to make eye contact with anyone throughout the ordeal. No updates, no reassurances, not one word spoken even after the firefighters came and turned off the alarm. I was staying there for an exam the following... More

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Patricia French, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review
19 November 2011

Thank you for taking the time to complete this review. We appreciate all comments, good and bad, as they help us to recognize and improve our hotel and customer service. I apologize that your stay was not satisfactory and have spoken to the overnight agent regarding proper fire alam procedures and how such situations should be dealt with. I have... More

BeccaBob20
Chestertown, Maryland
1 review
2 of 5 stars Reviewed 14 November 2011

We have stayed at many Holiday Inns and Holiday Inn Expresses in the last several years. They have all been much nicer than this one. Interior of hotel appears old with some attempts at touch ups; carpet had multiple stains in our room, wall mounted fixtures not level in bathroom. The first night in our room the toilet was leaking... More

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Patricia French, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review
16 November 2011

Thank you for taking the time to complete the review and share your comments, both good and bad, with me and my team. I apologize that the maintenance issue was not resolved in a satisfactory way. I have brought this to the attention of our Chief Engineer in the hopes to prevent this from happening in the future. I am... More

KristenChris
Wauwatosa, Wisconsin
1 review
1 of 5 stars Reviewed 16 October 2011

First off, I have never in my entire life written a review for anything--but this place was just so terrible, I feel that I must warn other travelers! We just got home from a girls weekend in Boston, and opted to stay at the Dedham Holiday Inn in an effort to save a few bucks. Big Mistake! The website mentions... More

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Patricia French, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review
18 October 2011

Thank you for your comments although I was disappointed with what I read. Our shuttle service is on a first come first serve basis and we do our best to accomodate a much demanded service. My front desk staff certainly did care that you had to wait in the rain. I remember sincerely apologizing to you and my concern for... More

largeturkey
New York
Reviewer
3 reviews
4 helpful votes
1 of 5 stars Reviewed 13 October 2011
2
people found this review helpful

First, the hotel smelled like garbage, especially when you got close to the stairwell. Second, the hotel is very overpriced for what it is. I think a fair price for a room at this run down piece of junk is $80 tops. Third, I left a shirt at the hotel and called many times in the days that followed my... More

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Patricia French, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review
18 October 2011

Thank you for taking the time to complete this review and I apologize that we did not exceed your expectations. Your review has been shared with the appropriate dept heads in an effort to avoid these issues in the future. If you are in the Dedham area again, I hope you will give me the opportunity to personally see to... More

UESNYC646
Contributor
12 reviews
5 helpful votes
2 of 5 stars Reviewed 26 September 2011

They must be kidding.. I needed to be in the area for work and typically always stay in Hiltons but I could not find one close to Dedham.. I booked this hotel because it was over 200 dollars a night so I figured it had to be decent.. Gross! It is like an old truck stop type hotel! They attempted... More

Was this review helpful? Yes
Patricia French, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review
7 October 2011

Thank you for taking the time to submit your review. I apologize that your recent stay with us did not exceed your expectations. I have shared your review with our staff to ensure that these issues are resolved. We truly appreciate our guests and I hope you will give us another chance to accommodate you when your travels bring you... More

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Holiday Inn Boston-Dedham Hotel & Conference Center Also Known As

  • Holiday Inn Dedham
  • Dedham Holiday Inn
Address: 55 Ariadne Road , US 1A &I 95/ 128, Junction of Route 1A & I-95, Dedham, MA 02026

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