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Residence Inn Boston North Shore/Danvers

3.0 of 5
51 Newbury Street (Route 1), Danvers, MA 01923
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Residence Inn Boston North Shore/Danvers
Ranked #2 of 9 hotels in Danvers
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58 reviews from our community

    Trip type
Traveller rating
    21
    17
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Date Rating
Summit
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 May 2013 NEW

I couldn't find the place and I had to drive 3 times down Route 1 to Lynn to turn around. I finally asked someone and they told me to go around again and enter through the Friday's parking lot. The sign was almost impossible to see because of the foliage covering it. Plus it blended in to the Friday's sign... More

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Maryellen H, General Manager at Residence Inn Boston North Shore/Danvers, responded to this review
21 May 2013

Thank you for your comments. I will have our landscaper address the shrubs around the sign. I am sorry for the time it took you to find us. I am sure it was frustrating. I appreciate your comments about the positive experience you had at our hotel. It is our goal to exceed our guests expectations. More

Portland, Maine
Top Contributor
55 reviews 55 reviews
17 hotel reviews
Reviews in 31 cities Reviews in 31 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 6 April 2013

The hotel is not a bad property at all but the location sucks. Its route 1 north and that means going south and namely to Logan Airport requires some manuvering. The location is just plain bad in my opinion. Rooms were fine, comoputer area and breakfast included so it looked like a typical Residence Inn.

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Maryellen H, General Manager at Residence Inn Boston North Shore/Danvers, responded to this review
16 April 2013

Thank you for taking the time to review the hotel and for the great service score. Our location can be challenging to find. I do value and appreciate your business. More

massachusetts
Top Contributor
53 reviews 53 reviews
25 hotel reviews
Reviews in 40 cities Reviews in 40 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 7 March 2013

While the staff was quite pleasant and very accommodating, I'm not sure i';ll return if only because of the odd location and aged amenities. The lobby and eating area is quite old and a very tight space. The room was dark and dull, which always makes me suspicious. It appeared to be clean but the finish on the tub was... More

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Maryellen H, General Manager at Residence Inn Boston North Shore/Danvers, responded to this review
11 March 2013

Thank you for taking the time to review our hotel and recognize our great staff service and cleanliness of the hotel. The hotel is 25 years old and had a complete renovation a year ago. I truly appreciate and value your business. More

Florida
Top Contributor
68 reviews 68 reviews
46 hotel reviews
Reviews in 43 cities Reviews in 43 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 October 2012

This Residence Inn is a little old and could befit from some updating. Nothing was actually broken but just dated. The check-in process was fine and the room was clean. The real gem of the hotel is the hostess who serves the manager's evening snack. She is the nicest person and very eager to make sure you walk away happy.... More

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See 2 more reviews by Seeyouinthesun for Danvers
Maryellen H, General Manager at Residence Inn Boston North Shore/Danvers, responded to this review
7 November 2012

Thank you for taking the time to review your experience at the Residence Inn. Martha in hospitality is just outstanding and I will share your comments with her. Our hotel is 25 years old and it was renovated last year . The response to the renovation has been outstanding. Many thanks for your comments. More

Chesterfield, Missouri
Top Contributor
53 reviews 53 reviews
11 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 29 September 2012 via mobile

We had a 2 Bedroom/BR loft with a nice kitchen, common living space and working fireplace. Service was prompt and courteous. Called down for ice and manager brought it up himself. Very nice restaurants nearby with easy access to highway. Approx 20 min from downtown Boston and 15 min from Salem MA

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Maryellen H, General Manager at Residence Inn Boston North Shore/Danvers, responded to this review
3 October 2012

Thank you for taking the time to share your comments. I will share them with the team. We truly appreciate and value your business. More

Greenwich, Connecticut
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 18 September 2012

My mother and I stayed here for 4 nights while one of my brothers was hospitalized. The room was a very nice size - about 400+ SF- and had a full kitchen, a king size bed and a sofabed. However, do not plan on using the sofabed. The mattress is awful - the springs poke into you at night no... More

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Maryellen H, General Manager at Residence Inn Boston North Shore/Danvers, responded to this review
3 October 2012

Thank you for taking the time to document your experience at the hotel. Our goal is to meet and exceed your expectations and it seems in this case we have some work to do. I have reviewed your comments with the team and have taken corrective action. I look forward to your return visit when you are in the area. More

Apopka, Florida
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 13 September 2012

My wife and I stayed four nights from Sept. 8-11. We enjoyed the extra room that the Residence Inn afforded, especially the refrigerator, sofa, etc. Our room, 714, had a nice LG TV. It was probably a 40-in. TV and not only was it a nice flat screen, but they had HD programming. I have been in many nice places... More

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Maryellen H, General Manager at Residence Inn Boston North Shore/Danvers, responded to this review
3 October 2012

Thank you for taking the time to share your experience at the hotel. It was our pleasure to have you as our guest. More

Brewster, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 14 August 2012

We booked a two bedroom suite at the Danvers MA Residence Inn. On check in we were assigned a "penthouse suite". It was really one space with beds in different areas - no privacy. Both the website and central reservations indicated it was two rooms with doors. While the hotel did comp a night and searched other area Marriott's in... More

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Maryellen H, General Manager at Residence Inn Boston North Shore/Danvers, responded to this review
7 September 2012

I am sorry that the two bedroom suite with doors was not available for your stay. I know it can be frustating when you need the privacy doors and all we have are the two bedrooms without doors. I am also sorry that our light dinner did not meet with your satisfaction. Thank you for taking the time to comment... More

New York City, New York
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 August 2012

Standard extended stay hotel with very helpful staff and decent breakfast. Difficult to find, but we know the place and have stayed here a number of times. Hotel being renovated. Pool a bit small, but enough for my needs.

Was this review helpful? Yes
Maryellen H, General Manager at Residence Inn Boston North Shore/Danvers, responded to this review
7 September 2012

Thank you for taking the time to review the Residence Inn. Your comments are very much appreciated. More

Enfield, Connecticut
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 8 August 2012

After a birthday celebration, traveling over 100 miles after 11:00 PM was not going to happen. A late check in was arranged with the reservation. Check-in was quick but imagine my surprise when 1. I did not get the first floor room requested. 2. The keys to the room did not work. 3. Someone else was already in the room... More

Was this review helpful? Yes 2
Maryellen H, General Manager at Residence Inn Boston North Shore/Danvers, responded to this review
7 September 2012

I am sorry for your difficulty late at night with your check in. Our goal is to exceed your expectations. I am delighted that it was a happy ending. I do hope you will stay with us if you come back to the area. More

 
 
 
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Additional Information about Residence Inn Boston North Shore/Danvers

Also Known As:
Residence Inn Boston North Shore/Danvers Hotel
Residence Inn Boston North Shore/Danvers Hotel Danvers
Residence Inn Danvers
Danvers Residence Inn
Address: 51 Newbury Street (Route 1), Danvers, MA 01923
Phone Number:
Region: United States > Massachusetts > Danvers
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 hotels in Danvers
Price range (per night): ₹ 8,930 - 11,441
Hotel Class:3 star (3*)
Reservation Options:
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