Seriously, I don't make this statement lightly. Checked in 2 hrs ago and it's abundantly clear that nobody here has been trained or equipped to do their jobs. Spent the first 45 min on phone with their Internet Service Provider. Wired Internet, no prob, except when I connect VPN. Then nothing works. Turns out the Front Desk didn't provision me...
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Have stayed here for months and months over the last 4 years, all told. Not at all "in or near" Boston, so the name is misleading, but if you need to be in the Burlington area you're fine. Offers everything you expect of a full service Marriott and I think has recently been refurbished.
Best feature is still Summer Winter...
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Reviewed 21 May 2008
With menus that change based on the season and availability of garden to table ingredients, we are delighted you have enjoyed meals at Summer Winter. We are located less than 30 minutes from Boston, centrally located to public transportation, museums and outdoor activities offering the convenience to experience the surrounding area and enjoy a quiet retreat at the end of...
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A one night stay for business and I arrived very late. The check in staff were very friendly and efficient. Highlight of the stay was when the front office lady (Sonya) helped me print a document that I needed urgently the following morning. She went above and beyond to help me out. Rooms are spacious and very clean. Had all...
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At the Boston Marriott Burlington, our goal is to make you feel like you are at home when you arrive – even late at night. Your comments regarding the staff are appreciated and we will pass on your kind words. Thank you for your feedback and we hope to see you again soon.
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I stayed for 4 days in January. I had stayed here about 4 years ago and it has greatly imporved since. The property is quite well kept, and the hotel in generally clean and fresh. They have evidently updated the rooms recently, and the furnishing are quite good, with lots of computer connectionbs and a nice (but small) work area....
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Welcome back to the Boston Marriott Burlington. We are thrilled you enjoyed the amenities of the hotel including our onsite restaurants, Summer Winter and Fitzwilliams Irish Pub. For future stays, we offer a variety of room types and our website is the best source when deciding on which one has the space you need. Thank you for sharing your comments...
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Stayed here a couple of weeks ago. Very Nice. It was close to shopping, movies and restaurants. Would definitely go back.
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It is wonderful to hear our location provided you the convenience to explore the surrounding area. Thank you for taking the time to share your stay with us. We look forward to seeing you again soon at the Boston Marriott Burlington.
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I stayed at this Marriott this summer for a convention, and was generally satisfied in the stay. The room was comfortable, clean, and reasonably spacious, and I slept well at night. The hallway window had a nice view of Boston's skyline, miles away. While I never tried the expensive Italian restaurant, I did have a very good burger in the...
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It is wonderful to hear your stay at the Boston Marriott Burlington was enjoyable and you had an opportunity to dine at Fitzwilliams Irish Pub. Although the charges for your breakfast were adjusted, we appreciate that you brought it to our attention and regret any inconvenience you experienced. For future stays, if you prefer not to drive into Boston, the...
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We spent the weekend at this hotel for a friend's wedding. The place was nice and clean, but the staff has a lot to learn about customer service.
During the wedding, there were 3 bars, but only 2 bartenders at a time. For some reason, they kept rotating and leaving one unattended, causing long lines at the others. Then when...
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It is disappointing to hear your overall stay with us was not as you expected, we appreciate the time you took to share your experience with us. Your comments will be shared with the management team so we can address these concerns and work to resolve any issues regarding service. Thank you for your review and we hope you have...
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Based on its location, I'd assume this Marriott is a business-oriented hotel. I stayed here on a business trip in November, 2011 for an event that was occurring in the hotel meeting facilities. I was pleasantly surprised, however, to find that the hotel also includes a couple of good restaurant options (one of them a destination restaurant for the area)...
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You are correct; Summer Winter is the name of our other restaurant featuring many fresh ingredients from our onsite greenhouse. We hope that for your next visit you will have the opportunity to dine there in addition to Fitzwilliams Irish Pub. Thank you for your detailed review and we look forward to welcoming you back to the Boston Marriott Burlington.
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I stayed here for 4 nights on a recent business trip, and found the rooms to be very nice, for the most part. I was with a group, and when I visited my friends rooms on the 9th floor, I did notice that mine was missing a small room fridge and the soaps and shampoos in my friends room were...
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It is wonderful to hear you were able to experience an outstanding meal at Summer Winter while here on your business trip. Don’t hesitate to stop by the greenhouse the next time you visit to see and smell all the fresh ingredients we use in our restaurant. The Boston Marriott Burlington has multiple room types and refrigerators are included in...
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My spouse and I stay here every year during August. It is close to downtown (40 minutes) and the hotel has really great facilities. The gym, pool and hot tub are wonderful and the extra pool outdoors is super. The breakfasts in the restaurant are well prepared and tasty and the bar area is simple and nice. A favourite spot........
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The greatest compliment we could receive is that a guest that returns time after time. It is wonderful to hear that you and your spouse have the opportunity to stay with us every August. We are thrilled you are able to enjoy the amenities offered and have had the opportunity to dine at our onsite restaurant Summer Winter in addition...
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