I saw the reviews about construction and no pool. I called the main reservation line and was assured that all construction was complete and the pool was in working order. My daughter and I had been at Boston Childrens Hospital all day and had more appointments with her other orthopedist the following day. I thought it would be a great... More

The elevator was broken, the rear exterior door was inaccessible, and overall the hotel and room looked very dated and/or unkempt. I asked for some sort of concession because of our complaints and the unmaintained state of the hotel. Nothing was offered, except the instructions to take the issue up with the manager who was not present. I elected not... More

I believe this was previously a Holiday Inn (Brockton). The hotel was undergoing refurbishment however was OK for basic accommodations. The pool and fitness center was closed. The first room I went to was very smoky but the 2nd room was fine. The room was clean and I had no problem with noise. The wireless interenet (showed Holiday Inn) and... More

Please believe the bad reviews. I did not and paid the price for it. The Staff was unfriendly. The first room smelled of smoke and the staff put up an argument before he would move me. The bed had two 1/2 Pillows. I mean it - the pillows werea actually half pillows.The towels were exfoliating (extremely hard and rough). The... More

I paid online and booked a two queen size bed since there was a total of 4 of us. The Staff gave me my keys and I went into the room and it was a king size bed. I went back to the lobby and talked to the staff told them there was no way all four of us would... More

I used Expedia and got an unpublished rate of $52.00 a night which I thought was really great for the weekend prior to the Boston marathon. We stayed for three nights as it was centrally located for our seven college visits (one was in upper CT). I was very disappointed and worried after I read many of the reviews before... More

Very low $$$ but the place is rundown and the staff service is terrible. It claims to have a restaurant, which has been closed down. It only has a very limited continental breakfast that isn't very good. The room was comfortable but there were only two pillows on a King size bed and one face cloth and one bath towel... More

I first walked into our non smoking room and it reeked of smoke. Toilet had dried urine on rim. We should have walked out of there then. But we didn't, I just tried to block it out I guess. We were only there to sleep one night basically and it was cheap. The next morning when everyone gathered their belongings,... More

The Westgate is an older but servicable hotel in Brockton. A nice room with a comfy bed. The staff at the front desk and at the lounge were very friendly and hospitable. The lounge was cozy but quiet for a Saturday night and they were closing up shop when we arrived. But, they still served and welcomed us. The pool... More