The hotel itself is not without its problems, like the towel hook on the bathroom door being completely busted. Or the pool under construction (I wasn't planning on swimming anyway). But while we were there I found the staff to be extremely helpful and they tried to make our stay as comfortable as possible. I found a lot of negative... more

Our room had a king bed which was very comfortable with six feather pillows that were made by Pacific Pillows. We had free internet via cable so no need for wireless. I did not notice stale smoke odor in the halls as was stated in previous reviews. Our room was clean smelling. The bathroom is quite small, no room for... more

I didn't experience any of the problems that other people have described. The room itself is pretty standard, though the bathroom was very small (just big enough to open the door - see photo). Everything was clean and in working order, and quiet despite the proximity to the elevator. The bed was large and comfortable. The breakfast buffet was reasonable... more

I stayed at this hotel 7 years ago and found the hotel dreadful... many of the comments posted here are reflective of what my experiences were back then. When my corporate travel agent booked me here this time, I was INCREDIBLY apprehensive of my trip. Overall, I would rate my stay as "excellent". There weren't any significant issues and I... more

We stayed five nights prior to moving from Silver Spring to overseas, so we know the area well. The only good thing you can say about this hotel is the location and the room was fine. Ordinary. The customer service was bad beyond belief. For the price you can get a good hotel room elsewhere and service could only be... more

Nothing good to say about this place. Minute room. No wireless. Internet slower than death. Hardly any hot water. TV didn't work and they never came up to check it after repeated requests. Clean enough, but I've stayed in better tents than this. more

The only thing I found good at the Hilton was...hum...hum.... the GM was really nice to us. The rest of it was aweful. There was a mouse in our room! We also had several run ins with roaches!!!! yes roaches!!!! The room had this aweful rotten odor to it, and the hallways smelled of stale smoke even though we were... more

Rooms are pretty nice, bed comfortable. Shower is tiny, and I am not a big guy. Service was first-rate - it was the only thing that really impressed me. The hallways reek of stale smoke - it would appear that they have not updated the carpets, etc., in a long, long time - and, for the record, I smoke myself,... more

We stayed here during the Inauguration, because it was reasonably priced and near enough to a Metro stop. It's about an 8-10 minute walk from the Silver Spring Metro stop, and it is near many, many food options. There is a free shuttle that will take you within 3 miles of the hotel, but we did not use it. We... more