First time I got away with my significant other. We were atteneding an event at the hotel. Just 1 hour prior to the event I cut the heel of my foot with a piece of glass and blood was everywhere. I have pics to prove my story. Called down to front desk, never received assistance from management or security for... More

I stayed here for two nights on business. The location is very convenient to the Metro stop and there are lots of dining options within a couple blocks. I found the staff to be friendly and had no issues with check-in. The hotel is currently undergoing renovations and there is basically no lobby. I found the beds to be very... More

Arrived at 3 pm for check in. Told that rooms were not ready Waited a full hour for a room to be cleaned. No places to sit in the lobby and the front desk people were very rude and kept on saying they would check on the status of the room but instead were talking to each other about what... More

Me and some of my family members went to Washinton DC and we spent the night at the Crown Plaza Hotel in Silver Springs. We had a room with 2 double beds and most hotel now have queen beds the beds were not comfortable so most of us did not get a good night sleep. The parking is not really... More

I travel to DC one a month on business. This was my first visit to this hotel. They undergoing a major renovation, I plan to return when it is over. The Staff was wonderful, from the Shuttle Driver to the General Manager, everyone I met was full of the hospitality that you should be able to expect and very rarely... More

They have a disclaimer on their website that renovations are in progress. Make sure they have been completed unless you get a really great deal on the price. And yes, there is dust (seemed mainly in the corridor and elevator rather than the room) and not all the facilities were fully functional. In addition the remnants of a room service... More

I hotwired so I didn’t really pick this hotel. Although, at the price I paid, I would have chosen it. I also enjoyed the proximity to the metro, an easy 5-10 minute walk. There were restaurants about 2 blocks from the hotel. The hotel was good but I expected more from the Crowne Plaza. The hotel is being renovated and... More

This place had the rudest staff and was a building site when i visited in March of 2012. The rooms were of such a low standard I refused to stay at this hotel. The hotel receptionist had obviously been taught that she was always right. This was not only my experience but also the other people that were waiting more... More

This hotel fell far short of my minimum standards on all fronts: Staff, cleanliness, location and services. No hot water and no concern by the staff...made it seem as though it happens often. Less than desireable location with very few choices for dining within walking distance...although, when we did choose to walk to dinner (recommended by the bellman) we were... More