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Crowne Plaza Hotel Washington DC Silver Spring

3.5 of 5
8777 Georgia Avenue, Silver Spring, MD 20910 (Formerly Holiday Inn)
Hotel amenities
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Ranked #2 of 12 hotels in Silver Spring
3.5 of 5 stars 154 Reviews
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154 reviews from our community

What travellers say about this hotel
  • Metro station(6)
  • Downtown DC(5)
  • Convenient location(4)
  • Front desk staff(3)
  • Free shuttle(3)
  • Fitness center(3)
  • Mile radius(3)
Traveller rating
    56
    33
    32
    24
    9
Only show reviews for Family (33) | Couples (30) | Business (66)
Date Rating
csmoot85
Silver Spring, Maryland
Senior Reviewer
7 reviews
5 helpful votes
2 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

Let me preface this review by saying that the front desk staff and room service attendants have always been incredibly helpful and friendly for all the years I've been coming here. My gripe with this hotel has nothing to do with the personnel. So with that being said, I believe this past weekend is the last weekend I will spend... More

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srcesq
Bellmore, NY
Senior Contributor
28 reviews
12 helpful votes
3 of 5 stars Reviewed 27 December 2011
1
person found this review helpful

Went to DC and decided to stay out side the city limits. The hotel had an easy walk to the metro and to the downtown area. Also had the largest hotel room I have ever had, it was a king suite and easily could have slept 10. The hotel looks like it was recently updated, and that shows in some... More

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Orso52
Chicago, Ilinois
Senior Contributor
42 reviews
10 helpful votes
3 of 5 stars Reviewed 22 December 2011
1
person found this review helpful

Mediocre at best. Were it not for the fact that the conference I was attending was held here, I'd never come. THere are better choices in the area. More

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wineshding
Calgary, Canada
Senior Contributor
30 reviews
15 helpful votes
1 of 5 stars Reviewed 6 December 2011

We booked a king room through Expedia and when we arrived, all kings had been given away. Why would we make a reservation, and even pay for our nights ahead of time? The staff did not try to make amends, put us in a double queen. They promised a king for us the next day, and we reminded them before... More

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yaleharvard
New York
Senior Reviewer
9 reviews
2 helpful votes
2 of 5 stars Reviewed 30 November 2011

There were several of us here for a conference, so I have several data points, and none are good. If there conference weren't here, we would have moved hotels. My main complaint is the cleaning staff - the rooms are dirty. There are mysterious smears of things in my bathroom (one large white creamy one on the handle of the... More

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Adam Novotny, General Manager at Crowne Plaza Hotel Washington DC Silver Spring, responded to this review
1 December 2011

Dear yaleharvard, Thanks for the review. I truly believe that listening and responding to guest feedback is the BEST way we can improve, so thank you for the invaluable information. On behalf of the entire team here at Crowne Plaza, allow me to apologize for the ways we failed to meet your expectations. We are better than this! Rest assured,... More

60Mum
Charleston,WV
Senior Reviewer
9 reviews
4 helpful votes
5 of 5 stars Reviewed 19 November 2011

Near the City Center shops. Clean quiet place to stay. The food was good, rooms clean and although older still very nice. I'd stay there again. More

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Adam Novotny, General Manager at Crowne Plaza Hotel Washington DC Silver Spring, responded to this review
21 November 2011

Dear 60Mum, Thanks for the review! I am so glad to read you will be back; we will look forward to being of service again. More

kermette98
Beaufort, South Carolina
Senior Reviewer
9 reviews
5 of 5 stars Reviewed 18 November 2011

Great service, clean rooms and friendly staff. We stayed here for a week for our wedding and honeymoon. Staff was very friendly and always had a smile for you when leaving or coming back. Shuttle service was great as well! If you don't want to take the shuttle downtown Silver Spring is a short walk as well as the Metro... More

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Adam Novotny, General Manager at Crowne Plaza Hotel Washington DC Silver Spring, responded to this review
21 November 2011

Dear Kermette98, Thanks for the review! Congrats on your wedding, I am so glad we could be a part of your special day. You really summed up our service philosophy: great service and friendly staff! Hope to see you again. More

cosmic_beancounter
Boston, Massachusetts
Top Contributor
58 reviews
32 helpful votes
4 of 5 stars Reviewed 23 October 2011

The staff are very good. They went out of the way togive directions, get what we needed, and generally be helpful. The hotel is an older property but they seem to be trying herd to keep it up-to-date. Things are well maintained. Beds are comfy and our room was pretty large. Nice places to eat locally and the hotel driver... More

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Adam Novotny, General Manager at Crowne Plaza Hotel Washington DC Silver Spring, responded to this review
21 November 2011

Dear I_live_in_Paradise, Thanks for the review and thanks for taking the time to notice how hard we work to maintain a clean and orderly hotel. And we have the best staff! Thanks again. More

Aaron J
Philadelphia, Pennsylvania
1 review
2 of 5 stars Reviewed 17 October 2011

We stayed here for the weekend while visiting Washington DC. The staff are really friendly although that doesn't help when the hotel is old and in need of some TLC. When we went to the room we found it okay although there was a slight 'smell' which we found tolerable but when we decided to take off our shoes we... More

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sbryb
London, United Kingdom
Contributor
16 reviews
7 helpful votes
2 of 5 stars Reviewed 14 October 2011

Arriving here is a little depressing so perhaps that has tainted my view! The reception area is pretty drab. Staff were lovely and helpful and really cheerful, trying their best to help. Any hotel with fake plaster wallpaper on the walls has got to be a worry. Room smelt damp, no toiletries and felt pretty basic. I didnt need to... More

Was this review helpful? Yes
Adam Novotny, General Manager at Crowne Plaza Hotel Washington DC Silver Spring, responded to this review
17 October 2011

Dear Sbryb, Thanks for the review and thanks for recognizing our staff! I am pleased to say that the wallpaper you are referring to is gone. In August, we renovated all of the guest corridors with new wall vinyl, which I am sure you will find more pleasing. As far as breakfast options, we do offer a fantastic buffet each... More

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Crowne Plaza Hotel Washington DC Silver Spring Also Known As

  • Crowne Plaza Silver Spring
  • Silver Spring Crowne Plaza
Address: 8777 Georgia Avenue, Silver Spring, MD 20910 (Formerly Holiday Inn)

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Crowne Plaza Hotel Washington DC Silver Spring
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