Hilton Garden Inn Silver Spring North (Silver Spring) - Hotel reviews, photos, rates

Snert41

Rochester, New York

Top Contributor

60 reviews

Reviews in 32 cities

36 helpful votes

“Good location, clean room/bathroom”

Reviewed 31 May 2012 NEW

A typical HGI, and centrally located to stores and restaurants. Puzzled as to why there was no safe in guest rooms, with the only option to lock valuables is a locked box at the front desk - inconvenient. The swimming pool is SMALL, probably measures 20 ft. Long by 20 ft. Wide, with max. 4 ft depth. Limited hours, and... More

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ToxeyRon

wales

Top Contributor

54 reviews

Reviews in 38 cities

8 helpful votes

“Locked Out of Room Twice”

Reviewed 23 May 2012

We were visiting our son & daughter-in-law in Silver Spring for 4 days. We usually stay at the Sheridan in Rockville(parking our large van is easy there). Decided on Hilton Garden this time. That may have been our first mistake! Returning to room 1st night we were locked out. Had to leave wife in wheelchair on 3rd floor and go... More

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Good afternoon, First and foremost, I want to thank you so much for commenting on your stay with us. We appreciate your feedback and regret that your experience was outside of our normal service. If you would like to discuss your experience further, please call the hotel and you will be directed to our General Manager. Please consider giving us... More

Floriam

Bayonne, New Jersey

Reviewer

5 reviews

Reviews in 3 cities

“Quite Different from the former Hilton Washington DC/Silver Spring Hotel”

Reviewed 22 May 2012

There are 2 Hilton hotels in Silver Spring. The first one is the former Hilton Washington DC - Silver Spring (which is now re-branded as Double Tree by Hilton Washington DC - Silver Spring). The latter is this hotel located in Silver Spring North. I say that the latter is quite different from the former because I was very disappointed... More

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Good afternoon, Thank you for the review of our hotel. I am so glad that you enjoyed your time spent with us. I am happy to see that you took full advantage of the Garden Sleep System bed and that you and your husband could both enjoy it. We are excited to welcome you back to our hotel the next... More

slowlyraoundtheworld

Leuven, Belgium

Contributor

15 reviews

Reviews in 11 cities

34 helpful votes

“In two words: very good”

Reviewed 3 May 2012

1

person found this review helpful

Stayed here 4 nights while attending a training course in Silver Spring. The flexible rate booked a few months in advance was fantastic ($125 including breakfast). Driving into Silver Spring during rush hour was not too bad. Of course, a car is a must if you plan to stay in a location like this, along major highways and relatively far... More

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Good afternoon, I wanted to thank you for writing a review about our hotel. I am glad to see you had a nice stay with us. It is with excitement that I let you know that we will be rolling out a new dinner menu with more options very soon. Hopefully you will try out the new menu next time... More

LuckySpivey

Atlanta, Georgia

Senior Contributor

47 reviews

Reviews in 19 cities

12 helpful votes

“Doesn't live up to the Hilton name”

Reviewed 21 April 2012

1

person found this review helpful

The front desk staff is more than indifferent, they are actively rude, and could care less what you think of them or their service.

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Good afternoon, I hope this note finds you well. I want you to know how deeply sorry I am that you did not have an experience that you have come to expect when entering a Hilton property. We are dedicated to providing top notch service to each and every guest and I am so disappointed you did not receive it.... More

ILuv2Mingle

Culver City, California

Senior Contributor

30 reviews

Reviews in 15 cities

10 helpful votes

“Everything you expect from HGI!”

Reviewed 12 April 2012

Everything you expect from HGI! We had a really late check-in and the guys at the front desk made it so easy ... their demeanor took the edge off of a tired group of people! The lady that runs the restaurant is amazingly hospitable. It's not just food, its more like "come in, sit down, what can I do to... More

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Good morning, We appreciate your review and are so happy you enjoyed your time spent with us. We will be sure to recognize the breakfast team for a job well done. Thanks for your feedback and for the pat on the back. We appreciate the kindness and the time you took to let us know how we are doing. Sincerely,... More

flossieEphrata

ephrata

2 reviews

Reviews in 2 cities

1 helpful vote

“awesome motel”

Reviewed 9 April 2012

1

person found this review helpful

From the front desk clerk to the maid,everything was awesome. The motel was one of the cleanest I've been in. Keep up the great work!

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Good afternoon, Thank you so much for the great review about our hotel. It is such a compliment to hear that we were the cleanest hotel you have been in. Also, it is very satisfying to hear that your overall stay was good. Thanks again for taking the time to review our hotel, Tricia Meyer More

MariaH330

Indianapolis, Indiana

1 review

1 helpful vote

“Wonderful experience”

Reviewed 8 April 2012

1

person found this review helpful

We stayed at the hotel on a recent weekend. From the moment we stepped inside, we felt like we were visiting friends the way we were treated. Staff members were friendly and helpful. The room was decorated nicely, clean and quiet. Breakfast in the morning was made to order and delicious. We will definitely come back when we visit the... More

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Good afternoon Maria, Thank you so much for the feedback about our hotel. It is such a pleasure to hear that you were treated like friends at our hotel. It is our goal to make all of our guests feel welcome and I'm glad you had a nice experience with us. We will look forward to welcoming you back next... More

laugh431

Valparaiso, Indiana

Reviewer

4 reviews

Reviews in 3 cities

2 helpful votes

“excellent place to stay”

Reviewed 4 April 2012

1

person found this review helpful

We recently stayed here for 3 nights March 2012. The hotel is very clean with modern decor. The room was clean, beds comfortable, and quiet. We usually welcome a continental breakfast included in the room price. Although we had to pay for breakfast, the food was wonderful and much better quality than you'd get in a typical buffet. The chef... More

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Good afternoon, Wow what an awesome, detailed review about our hotel! We appreciate that you took the time to write it. We take pride in knowing that our guests enjoy staying with us and I am so happy you had a pleasant experience. We love feedback and it is nice to get such great response. We hope you will come... More

thedaniel

1 review

1 helpful vote

“Hotel Great...but pool worthless”

Reviewed 27 March 2012 via mobile

1

person found this review helpful

Staff and room is fantastic with great adjustable beds (firmness). However, was mislead as wanted to get away with family and use the pool. Pool is tiny and doesnt even open till 5pm. Expensive mistake. Stuck in my room with kids now after disappointing trip to pool.

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Good morning, Thank you for taking the time to review our hotel. I am glad that you had a pleasant interaction with our staff and enjoyed your room. I am disappointed that the pool did not meet your expectations. Weekday hours are from 5pm-10pm and weekend hours are from 10am-10pm. I apologize for the inconvenience you experienced with the pool... More

Hilton Garden Inn Silver Spring North Hotel, Silver Spring

Hilton Garden Inn Silver Spring North

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