We stayed at the Country Inn & Suites Salisbury based on the reviews in Tripadvisor. We were not disappointed. The service was great, the staff helpful, the rooms were modern, clean and well appointed. Breakfast provided everything we needed. This hotel is excellent value for the money. We will certainly be back.
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Dear Mr. Dweebmeister,
Thank you for choosing the Country Inn & Suites BY Carlson during your travels in Salisbury, MD. We value our guests feedback and look to have continual improvements throughout the new 2012 year. Some of our upgrades during the 2011 year were our 37" flat screen TV's, better internet services and an expanded breakfast to include more...
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Stayed for one night while on business in the Salisbury area. The staff was friendly, and the room was clean. My only complaint is that Carlson Hotels won't give any hotel points when booked on travel websites such as Expedia. Not impressed with that policy. Other major hotel chains are much more flexible. Overall, it was a pleasant experience.
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Dear Golfnut222,
Thank you for staying with the Country Inn & Suites. We are delighted to hear you enjoyed your stay. We strive to make every guests stay enjoyable. We will also forward your comments about Club Carlson. Club Carlson has many additional perks that guests can enjoy that make hotel stays more affordable and enjoyable for everyone.
Thank you...
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What can i say? I booked the room the day before Thanksgiving because it was close and a bit cheaper then the other options. I called the hotel directly and told them i had 4 adults and 1 child and would need a cot. He assured me more then once, that wouldn't be a problem. When i got there, I...
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Dear ElleKo,
Thank you for choosing the Country Inn & Suites By Carlson, Salisbury, MD during the Holiday season. I apologize for the inconvenience and confusion that occurred at check in. We value our guests opinion and I have addressed your concerns about the cot. We try to meet every guests request. Unfortunately, we were unable to provide the cot...
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Very much enjoyed staying at the Salisbury Country Inn & Suites. Rooms were very clean and comfortable, staff welcoming and efficient. We were staying there as a group, and the Gen. Mgr., Ms. Webster, made absolutely sure our group had a pleasant stay. The property is conveniently located in a quiet area right off Rt. 50, but is an easy...
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Seasons Greeting Kelly3,
I am pleased to hear that you enjoyed your stay at the Country Inn & Suites, Salisbury. Our staff always has a lot of fun getting to know groups, whether it is for a wedding, sports team or a bus tour. We know that it is important that our guests are provided the amenities and services they...
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I am never disappointed by my stays at Country Inn and Suites. The customer service is always outstanding and the rooms are comfortable. This stay was for business and the free Wi-Fi throughout the property was a plus. Not sure why the expensive chains charge for Wi-Fi but at Country Inn and Suites it is always included. The pool and...
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Dear APMAN652,
Thank you for taking the time to share your thoughts about your recent stay with us. At the Country Inn & Suites we value our guests. I will share your comments with our staff so that we can continue to meet and exceed your expectations. We hope that you will enjoy the holidays and come back and see...
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This was our first stay at this hotel chain and we liked it very much. The staff was welcoming and helpful. The gal that took care of the breakfast (nice selection of hot and cold choices) in the morning was one of the sweetest people I have ever met, a gem. I hope the staff there realizes what a treasure...
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Dear Cjajsmom,
Thank you for staying with us at the Country Inn & Suites in Salisbury, MD. I am happy to hear that you enjoyed your stay with us. I agree, the breakfast staff is wonderful and they take a lot of pride in the work they do for our great guests. We have recently expanded our breakfast room to...
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I stayed here last summer with my 2 children and had to attend an early morning meeting at the University with my son. The front desk was so friendly and offered to keep an eye out for my 11 year old daughter who was left sleeping in the room. The hotel was in a very safe area. My ONLY complaint:...
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Dear Laura,
Thank you for your kind words about the staff & management at the Country Inn & Suites, Salisbury MD. We make every effort possible to ensure our guests have a "Like home" stay. I apologize about the ant problem that you encountered. We like to be very pro-active with maintenance but sometimes we have an unexpected issue. However,...
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The Hotel was so very clean, I was surprised. I've lived on the eastern shore my whole life, around this time of year you can expect fruit flies no matter where you go, but the hotel was spotless. The heated pull was awesome, but there were a lot of towels around the area. My room had two queen bed and...
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Dear Amy N,
Thank you for staying with us at the Country Inn & Suites By Carlson, Salisbury, MD. Thank you for your kind words. I agree that the suites are a great deal for only $ 10.00's more. We have many different style suites available for our guests at different prices. I love the 1 bedroom suites that you...
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I came to the hospital in salisbury PRMC To have surgery on my leg.The hospital recommend I stay at country Inn and suites. All I can say is wonderfull place wonderfull staff.I was in a cast and on crutches
and the morning girl called me on the phone to ask if she could bring me breakfast,she told me what they...
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Dear Lovinlabs,
Thank you for your kind words. I will be sure to share your comments with the staff so that we can all continue to meet and exceed our guests expectation. Thank you again and we look forward to seeing you soon.
Sincerely,
Anne Webster
General Manager
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Don't stay here !! We've stayed at many a Country Inn in various states, but never have we ever had to sleep with Flies !!! Bugs galore in the coffee area....muffin left on the bathroom floor by previous guest or housekeeping didn't help the situation !! Of course, we're told by general mgr that this is the way it is...
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Dear Yoyo M,
Thank you for choosing the Country Inn & Suites By Carlson, Salisbury, MD. I apologize for any inconveniences you may have had during your stay with us. You are absolutely correct, when you refer to our area as a "Beautiful fruit-land", as there are many local nature trails, large amounts of farmland and a beautiful winery all...
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