If you're just looking for a roof over your head and want to pay over $300 for two nights, then this is the place for you. After checking in this past weekend, we find our room, not vaccumed, bathroom floor dirty, refrigerator just taking up space (not working), two lightbulbs missing out of four lights in room and by the... More

Hopefully, this hotel will achieve more under their new owners, who arrived the second day of our stay. They were certainly friendly and helpful, but I'm not sure how things function when they're not there...for example, the day before they arrived there was no one servicing the breakfast room. Three of us waiting for cereal milk made individual trips to... More

Some of the reviews that were written from this weekend seem very harsh and the complete opposite of my experience. Staff was very accommodating for the racers. They opened the breakfast room early for those of us who had to race early. Specifically, I remember Sarah's service was outstanding! My husband and I did experience on internet interruption and the... More

I don't write reviews typically, but in this case I wanted to warn any potential customer that this motel is NOT worth the stay. 1. Room not ready at check in - zero customer service! Even told me to go to another hotel. What a joke! Learn how to deal with your customers if you going to own an establishment... More

We have just left the best western in St Michaels and had a terrible experience. We booked through bringfido.com (they were bought by travelocity) and when we arrived, they didn't have a pet room for us when we arrived (they eventually found one). Both nights we stayed, we had difficulty getting on the Internet, we just gave up. The room... More

My husband and I spent a Saturday there last weekend. We payed $102 for a room, which is a lot for this caliber of hotel, though not in St. Michaels in general, where you've got pricy B&Bs and the even pricier Inn at Perry Cabin down the road. It's an old hotel with a few recent upgrades, but still smells... More

We went there this weekend during the St. Michael's wine festival. The room was clean and the service was good. They are under new ownership and they are putting a lot of effort into upgrading the property. The only drawback was the price. They increase their room rates and charged an additional fee if you were only staying one night.... More

The location was good, but the property was just OK. We were there for a group event. I thought the rate was a little on the high side for what we got. It's just an old property that really needs some updating - the bathtub had some old rust stains on it and the wallpaper was peeling. Even though they... More

We expected clean and functional but were dissapointed in both areas. The TV was not working properly and our daily maid service was subpar. The beds were very uncomfortable. Good location if willing to drive into town. Would not stay here in the future.