Hilton Garden Inn Rockville-Gaithersburg (MD): See 45 Hotel Reviews and 10 Photos

kevtak1

Japan/US

Reviewer

4 reviews

Reviews in 4 cities

1 helpful vote

“Unexpectedly Great”

Reviewed 2 June 2012 NEW

We stayed there over the Memorial Day weekend and given the very reasonable prices, were expecting the Holiday Inn Express" type of a generic establishment. However, we were proven wrong immediately: the lobby was simply, but elegantly furnished, the front desk staff was knowledgeable and efficient, the hallways cheerful and well lit. The room took it a notch higher: it... More

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Barbara D

New York City, New York

Contributor

12 reviews

Reviews in 6 cities

2 helpful votes

“Good all around”

Reviewed 24 May 2012

Always likebto stay here when I am in Rockville. You know what you are getting its consistently nice and clean and comfy. Breakfasts are good but dinner not so much. Bar prices are excessive considering locale. Need a car to get to decent restaurants. Hotel is getting more popular so harder to book. Impossible to get into Homewood which literally... More

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See 2 more reviews by Barbara D for Rockville

Dear Barbara D, I wanted to thank you for your loyalty to the Hilton Garden Inn Rockville-Gaithersburg. There is no greater compliment than returning to stay with us each time you are in the area. We appreciate your business and wanted to thank you for taking the time to provide feedback for future guests of our hotel. Our goal is... More

HiltonHonor20YR

Austin, Texas

Senior Contributor

38 reviews

Reviews in 33 cities

82 helpful votes

“Good with some minor issues”

Reviewed 18 May 2012

It's a new property so it's clean and comfortable. Good restaurant and lots of others in the area. Good fitness area but a bit small. I would have rated it excellent if the air conditioners didn't cycle on and off all night. Very frustrating when trying to sleep, especially if they put you in a room by the busy road.

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Dear HiltonHonor20YR, Thank you for choosing the Hilton Garden Inn Rockville-Gaithersburg on your recent trip to the area. I was pleased to see there were many aspects of your stay that you enjoyed, and wanted to extend my apologies for any inconvenience you experienced as a result of your in room air conditioning unit. Our goal is to exceed expectations... More

jim0521

Phoenix, Arizona

Senior Contributor

21 reviews

Reviews in 20 cities

9 helpful votes

“Perfect for me 2”

Reviewed 11 May 2012

Nice, New - Great breakfast. Great staff. Down town Rockville has some great restaruants.

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Dear Jim 0521, Thank you for choosing the Hilton Garden Inn Rockville-Gaithersburg on your recent trip to the area. I am pleased to see our hotel location, staff, and amenities were able to exceed your expectations during your time with us. On behalf of our entire team, I would like to welcome you back to our property anytime you have... More

heeler1

Victoria

Top Contributor

53 reviews

Reviews in 24 cities

47 helpful votes

“New hotel, good accommodation some minor issues”

Reviewed 9 May 2012

1

person found this review helpful

The Hilton Garden Inn Rockville is a brand new property. It oddly shares a common entrance with another Hilton version which turned out to be confusing when someone arrived to pick me up for a function. Watch the floor mats and you'll know the Garden Inn is the right sided entrance. Checkin was smooth, reservation was intact and the process... More

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Dear heeler 1, Thank you for choosing the Hilton Garden Inn Rockville-Gaithersburg, for your most recent stay in the area. I wanted to take this opportunity to thank you for your feedback regarding your expeirience with us. The most important tool we have at our property is the voice of our valued customer, we utilize all feedback to improve our... More

Mar9457

Fremont, Ohio

Reviewer

5 reviews

Reviews in 5 cities

9 helpful votes

“Stayed before and will stay again!”

Reviewed 10 April 2012

2

people found this review helpful

We arrived for our second stay at the Hilton Garden Inn Rockville-Gaithersburg and were even more pleased this time than the first. Being a Hilton Honors member, we asked at check-in if there was a possibility of an upgrade and, happily, we were given a 1-bedroom suite that included 1.5 baths, a galley bar with fridge, microwave, and cupboards. Counters... More

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Dear Mar9467, Welcome back to the Hilton Garden Inn Rockville-Gaithersburg! I was thrilled to see your second stay was even more enjoyable than your first experience at our property, and wanted to thank you for your loyalty to our property and to the Hilton Brand of hotels. Our team takes pride in keeping our relatively new hotel clean and in... More

Happytraveler2go

Martinsburg, West Virginia

Reviewer

3 reviews

Reviews in 3 cities

4 helpful votes

“Best customer service ever”

Reviewed 4 April 2012

2

people found this review helpful

I can say that this hotel has the best customer service by far. The entire staff was pleasant and attentive. It was a pleasure to have had this experience as I have had bad experiences at other hotel chains in the past. The complimentary breakfast we received under the romance package was a great buffet style breakfast. The staff at... More

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Dear Happytraveler2go, Thank you for choosing the Hilton Garden Inn Rockville-Gaithersburg on your recent trip to the area. I was glad to see you were able to utilize our romance package and enjoy the complimentary made to order breakfast associated. I will also be sure your comments regarding the excellent customer service you experienced while with us are shared with... More

Vatravel2012

Reviewer

3 reviews

Reviews in 3 cities

1 helpful vote

“Frequent visitor”

Reviewed 29 March 2012

1

person found this review helpful

My son and I have stayed at this location several times over the last several months, and have had nothing but great experiences. Friendly staff, clean rooms and a lot to do in the vicinity have made it a favorite.

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Dear Vatravel 2012, I wanted to reach out and personally thank you for your loyalty to our property. We are always excited to hear from all of our valued guests, and take extra pride in hearing from our most frequent guests. Thank you for taking the time to provide feedback on your experiences with us. We will continue to strive... More

Bobert1

Long Beach, Cal, USA

Senior Reviewer

6 reviews

Reviews in 6 cities

7 helpful votes

“modest hotel with friendly, efficient staff”

Reviewed 20 February 2012

1

person found this review helpful

We chose this HGI because it was convenient to my uncle's home for Thanksgiving. We stayed 6 nights visiting friends and family in the area, and got a great rate because of the holiday. There is a shopping center nearby with various restaurants and so forth. We did not eat in the hotel. The staff were friendly and efficient. The... More

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Dear Bobert1, Thank you for choosing the Hilton Garden Inn Rockville-Gaithersburg on your trip to the area over the Thanksgiving holiday. We were delighted to have the opportunity to accomodate you and your family over such a special time of the year. I wanted to thank you for your feedback on our property, location, and staff. We take pride as... More

debby l

Ohio City, Ohio

1 review

1 helpful vote

“Great staff”

Reviewed 16 February 2012

1

person found this review helpful

My husband and I stayed at the hilton garden inn for three days two out of those three days we ate at the restaurant. The chef prepared wonderful specials but a little bit pricey. The supervisor of the restaurant Mina took great care of us. She suggested wine that would go best with our special and also had a great... More

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Dear debby I, Thank you for choosing the Hilton Garden Inn Rockville-Gaithersburg on your trip to the Rockville-Gaithersburg area. I was glad to hear you were able to enjoy our hotel restaurant and received helpful suggestions from our wonderful restaurant staff to help enhance your dining experience. Our staff takes great pride in exceeding the expectations of our valued guests,... More

Hilton Garden Inn Rockville-Gaithersburg Hotel, Rockville

Hilton Garden Inn Rockville-Gaithersburg

45 reviews from our community

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