Thank you Kevin for returning to the Paradise Plaza. We certainly appreciate all of our customers but especially the loyal ones that return on a regular basis! We are glad that you found the hotel clean, accommodating and met your needs. I also appreciate your feedback regarding the pool area, we obviously need to keep a better eye on that... More

Thank you for your kind words. We loved having you as our guest and most of all being part of your birthday and Thanksgiving. I am pleased that it was a memorable one and one that will bring you back time and time again in the future. I am glad that you had the opportunity to experience such wonderful sites... More

Thank you for your review. I am sorry that you did not bring up ALL these issues with me when you called to discuss your displeasure for not being able to be guaranteed a "request" for an upper floor. Once again I am sorry I was not able to accommodate you or make you understand our specific situation and the... More

I am thrilled to hear that you had a successful reunion celebration at the hotel and the staff pulled through. I know how important this "reunion" celebration was for your entire family and how memorable it will be. I will never forget it! I hope the only regret you have is that it was too short. Please keep us in... More

Glad to hear that you enjoyed our hotel so much especially after experiencing from two of our main customer basis! First and foremost our primary goal is clean rooms and friendly staff. Secondly we like to think we offer an outstanding price value and one that our customers would agree with as well. You mentioned location, the boardwalk, the arcade,... More

Thank you for your review. We DO appreciate your comments. All customers are important but those of multiple years such as yourself are extremely valuable as you have seen the changes (or lack thereof) over the course of your visits. In this day and age it is of utmost importance to upgrade and renovate hotels and particularly "beach" hotels as... More

Thanks for the input! First of all, I am glad that you took the time to write a review of the hotel and certainly pleased that overall, you had a pleasant stay. Yes, I will admit that we have very few king bedded rooms and unfortunately none of them are oceanfront. We certainly will take that into consideration when we... More

Thank you very much for taking the time to share your feedback with the staff of the hotel as well as other potential or current customers. I am glad you found the staff helpful and hospitable. I always try to stress the importance of customer service as that is one of the few things that can and will set you... More

let me take this opportunity to thank you for such a positive review. The staff as well as myself are pleased that we were able to accommodate your needs and grateful for your kind words. Hopefully we will be your hotel of choice the next time you return to Ocean City! With Hospitality, General Manager More