On the surface, this hotel presents as a stylish and comfortable option in the area. However, if you dig a little deeper, you'll find that this property is in need of some TLC. My room had a crack in the bathroom sink, the water filled up in the tub when I took a shower, there was a light out in... More

This is a good hotel if your are on business and you are looking for a good location near the airport. However the service is quite below Westin standards, the hotel is not old but it is not very clean. The rooms are big enough and have comfortable beds, the restaurant has good food but is expensive and the breakfast... More

I think this place is nice, and I've been around. The hotel must be relatively new. It looks good and everything in my experience was in good condition. The double showerhead is a bit overkill for standard tub/shower. But the water pressure is great. They must have one whopper of a water bill. I had a meeting in the first... More

I had sort of a complicated trip where I needed to fly in, rent a car and then take the train to NY the next morning. I considered staying either into DC or Baltimore proper but thought that the Westin at the airport would simplify things. It did not. First off, the shuttle service is terrible. They could not send... More

I often stay at hotels neat the Baltimore airport when I have an early departure the next morning. I usually love a Westin, because you know what to expect, but this place is the opposite. The rooms are just OK. They are not as clean as they could be and some are showing wear. I ordered breakfast using the door... More

Staff is not friendly. Room is okay, but small for a newer place. Shuttle was over twenty minutes late and all we heard was "it will be here in five minutes" repeatedly. Property also seems to opt out of most promos. Stay elsewhere whether it is SPG or not.

My past experience with Westin was as a high-end hotel in downtown areas, but this experience with the Westin BWI has completely destroyed that image. I arrived around 3:30 pm, and was rewarded with an excellent room choice, which included a quiet, low traffic area. The desk clerk was able to put me in a nice corner room, though the... More

The hotel staff was very helpful. The room frig was not really a frig so the hotel brought one up. Room service was ok with a $23.00 hamburger, and the pool was only open at 10 am on the day we departed. Fridays the pool is only open from 7 am to 10 am despite it being listed as an... More

We stayed here for one night as a stopover on a long drive. We were looking forward to the heavenly beds, high quality bed linens, above average bathroom and a good nights sleep. We got all of that with the added bonus of an incredibly gourmet dinner in a relaxing and upscale setting. We are semi-foodies and we were shocked... More