This is your typical Hilton Garden Inn. It is clean, predictable and well looked after. But what makes the difference here, are its staff and that means every single one of them. I get to stay at this hotel for business 40 nights a year and without fail they are welcoming, kind, attentive and just plain nice. If you have...
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This is a pretty typical Garden Inn, but what made it 5 starts for me was the staff. Every person was friendly and went out of their way to make your stay perfect. The breakfast is great with fresh cooked omlets, french toast and eggs and a nice variety of other items including good oatmeal, fruit, bread and bagels. In...
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I am so happy that we were able to help out by using our shuttle, so you didn't have to pick up a rental car. If you ever need meeting space to conduct business we have boardroom suites and meeting rooms, we also offer catering. Thank you for writing a review, it really means a lot to us at Hilton...
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I always use this property when flying from BWI. Facility and staff are super. I always feel like I am appreciated when we check in or call. Airport shuttle is always quick to respond. I highly recommend this property.
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Wow, thank you for the excellent review and listing everything that you did! We are very grateful for you being such a loyal guest, we hope you come visit us again soon!
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I first used this hotel when going to Baltimore for Orioles games. It is very convenient as it sits just off the BWI Parkway, a direct route to Camden Yards and M&T Bank Stadium. Hotels in Baltimore seem to be hung up on high cost valet parking, or just high cost parking. This place is less than 15 minutes from...
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Thank you for your review! We hope your relative is doing well. We look forward to you staying with us again in the future. If I can help with any special requests for future reservations, please contact me directly at 410-691-0507. Hope to see you again soon!
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Great Location and the Airport Shuttle was very convenient since we were stuck without a rental car when our flight was cancelled due to the hurricane. We appreciate the shuttle more than you'll know!
Also, I have to mention that the gentleman at the desk when I checked in, I'm unsure of his name at the moment, but he was...
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Happy New Year! Thank you for your comments! Our complimentary shuttle is here to serve you 24 hours a day. Next time your in the Baltimore area, give us a call and our shuttle will be right over to pick you up from BWI. If you need assistance in creating any reservations, please call me directtly at 410-691-0507. Safe travels!
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Stayed here on a getaway weekend in the Balitmore & D.C. area. Beatiful place, like new Close to freeways but in a quiet park with other resorts. Staff is wonderful and the rooms are big and clean. Breakfast area is very nice. Hotel is very reseaonably priced. Will stay here again.
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Thank you for you review. We hope you stay with us again soon! If I can be assiatance in creating any future reservations, please contact me directly at 410-691-0507. Have a wonderful holiday season!
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Great service and manager. Rooms are excellent. Very clean. Could not ask for a nicer manager.
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Thank you so much, we hope to see you again soon! Have a wonderful holiday!
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The employees could not have been more helpful and friendly. The room was spacious and clean. Didn't use the pool, but the treadmills in the exercise room were quite handy. The breakfast was outstanding.
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Thank you so much for taking the time to write a review, the staff appreciates your kind words. We are happy to help, and glad you had time to enjoy the breakfast at The Great American Grill. We look forward to you staying with us in the future!
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Arrived very late, left very early. Picked up by shuttle at airport and returned to airport by shuttle next morning. Shuttle runs 24 hours a day. Call from airport for pickup, don't expect it to drive by while waiting in pick-up zone. Also, when at hotel, reserve space on shuttle for ride back to airport. My shuttle was filled to...
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Thank you for your response. We appreciate you taking notice of everything that you did and making us aware of your observations. The staff here wants everyone to feel welcome and at home. We pride ourselves on providing excellent guest service and look forward to servicing you in the future. If I can be of assistance in creating any future...
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This was a very nice hotel for the price. I stayed in the king suite with the jacuzzi tub and was very pleased with the cleanliness and atmosphere of the hotel. A delicious breakfast was served in the morning too.
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Thank you for your review. We have several different suites at our hotel, we are happy you were able to experience the jacuzzi suite. I have to agree that the breakfast is delicious at The Great American Grill, we also serve dinner and room service in the evening. We hope you decide to visit us again when you take your...
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160 Reviews
54 Reviews
