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Holiday Inn Express Laurel

2.0 of 5
14402 Laurel Place, Laurel, MD 20707 (Formerly Comfort Suites)
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Holiday Inn Express Laurel
Ranked #3 of 15 hotels in Laurel
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40 reviews from our community

    Trip type
Traveller rating
    19
    10
    4
    3
    4
Date Rating
Melrose, Massachusetts
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 7 May 2013

I swore I would never go to an IHC hotel again after being very poorly treated by their central reservations and getting no help from the hotel in Massachusetts which I was staying at. BUT, when I made a reservation at this hotel in Maryland, the person at the front desk was very accommodating and found me two reasonably priced... More

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Cumberland, Rhode Island
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 25 April 2013

My husband, three children and I stayed here for 4 nights this April. The staff was was extremely friendly and accommodating, especially Erica at the front desk. She called our room several times after we had checked in and also after we had requested extra towels to make sure we were satisfied. Our room was clean and spacious with two... More

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See 2 more reviews by RobbieNTorrinsMom for Laurel
Guttenberg, New Jersey
1 review
4 of 5 stars Reviewed 18 April 2013

I arranged a trip for a group of approxiately 26 people and the hotel was extremly accomodating. The rooms were spacious, clean, and had comfortable beds. The entire crew was happy with the stay. I was very pleased that our rooms were available for a very early check in. Also, I neglected to send over someone's name that wanted to... More

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1 review
4 of 5 stars Reviewed 16 April 2013 via mobile

This was a nice place in a nice area. It was well kept. Breakfast was very good. The only complaint was the hot tub and pool heater was broken. That was a bummer. But I would definitely stay there again.

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Curtice, Ohio
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 April 2013

We stayed at this hotel for 3 days in April. They have a shuttle that takes you to the greenbelt metro station to visit DC, so it is a lot less confusing than staying in downtown DC. They Cherry Blossoms were out and stunning! Our room was clean and the bed was very comfortable. The staff was just like family,... More

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Teaneck, New Jersey
1 review
5 of 5 stars Reviewed 12 April 2013

I was one of the teachers escorting a group of three 7th grade classes on their annual Washington, DC trip. Besides being a very nioce physical facility, I wish to stress that the staff of the hotel was extremely kind, understanding, and patient with our group, for both nights we were there. I know from past experiences elsewhere that many... More

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So Glens Falls, NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 9 April 2013

This was a stopover during a 17 hr road trip. Check in was easy and simple. DON'T stay in room 208!!! Two reasons. 1st The TV is horrendous. All the analog channels were fuzzy and with the exception of a few digital channels most were tiling. Couldn't even watch the nightly news programs. 2nd If there is a party or... More

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Sam M, General Manager at Holiday Inn Express Laurel, responded to this review
11 April 2013

Dear Sir, Thank you for taking the time to write a review. I was very surprised by the TV issue and the noise level outside of your room. This is certainly not acceptable and is not indicative of the type of service we are accustomed to providing. We have placed brand new 42” LED TV in our all guest rooms... More

Davidson, North Carolina
Top Contributor
65 reviews 65 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed 4 April 2013

My daughter left her jacket in her room while there on a school field trip. I called every day for 6 days and asked for the Housekeeping Manager, Front Desk Manager and General Manager. I left messages for all of them and they never returned the phone calls. Finally on the 6th day I reached the General Manager. He "checked"... More

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Sam M, General Manager at Holiday Inn Express Laurel, responded to this review
11 April 2013

Dear Madame, Thank you for taking the time to let us know about your daughters jacket. At the time of our phone conversation with the houskeeping manager we indicated there was no jacket found. We understand how important it is to locate your daughters jacket. Please let us know if we could be of any further assistance. Sincerely, Sam Malhotra More

1 review
5 of 5 stars Reviewed 19 March 2013 via mobile

I stayed 20+ nights over several weeks. The room was clean, the bed was comfortable, water pressure was good, near shopping and restaurants. Breakfast choices were adequate. The hot tub was HOT and relaxing. I received a reduced rate upon asking. The only complaint was the loss of network TV Station signals a few nights.

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Sidman, Pennsylvania, United States
2 reviews
3 of 5 stars Reviewed 7 March 2013

Liked the hotel and location however did not enjoy the cold showers i had to take the last two days. And while working in my hotel room doing online training for work there WIFI kicked me off the internet 3 times asking for the wifi code costing me three hours of work.

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Additional Information about Holiday Inn Express Laurel

Also Known As:
Comfort Suites Laurel Lakes Hotel
Comfort Suites Laurel Lakes Hotel Laurel
Laurel Comfort Suites
Comfort Suites Laurel
Address: 14402 Laurel Place, Laurel, MD 20707 (Formerly Comfort Suites)
Phone Number:
Region: United States > Maryland > Laurel
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Laurel
Price range (per night): ₹ 6,892 - 8,369
Hotel Class:2 star (2*)
Reservation Options:
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Holiday Inn Express Laurel
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