Stayed here again, Oct 22, 2011, while attending a wedding in Bmore. No complaints. No problems. Everything worked well and our stay was uneventful. I even had a chance to use the exercise equipment this time. We had a nice time at the wedding. More

The hotel passes the looks test when first arriving. Its located in a nice area. Lobby and exterior are good. It appears to be a newer place. Check in was smooth and we were off to the room. The elevators and corridors are nice. Our room was nice. Just as I expected. We even received a call from he desk... More

With a room rate of $189 per night, one would expect everything to work relatively properly. The water heaters were broken for two days during my stay in January and I had to take a frigid cold shower. The thermostat in the room did not control the heater in the room. Room temps were averaging 65 degrees during the night.... More

I stayed here in Dec 2010 with my family visiting family members. We had a great stay here- and I think it was a terrific hotel. I did NOT have any issues with the staff as many other posts have pointed out, and I had found the staff friendly with allowing for late check out, negotiating local directions, etc (I... More

i was trying to get home from work in the snow blizzard,but after having 0 visabilty,i decided to seek shelter. the manager at the mcdonalds suggested that i go to arundle mills to find a hotel. i checked in right away with no problem.the room was beautiful and cozy.the breakfast was supperb. they even had free dinner at 5:30.i am... More

There was a mixup with the shuttle. We waited nearly an hour for one to pick us up from the airport. Sharon did not answer the main phone. We had to ring back for 5 minutes before she answered. She said the shuttle was there and we were not. She did not apologize and say maybe the driver did not... More

The hotel itself (location, rooms...) is nice, however the staff leaves something to be desired. I spoke to four different employees before and during my stay and only ONE was friendly and helpful. The lack of customer service all started when I called to make a reservation--the reservation agent was rude and did not have an answer to any of... More

A pretty easy, comfortable stay overall. Check-in was great with Brooke at the desk. She is incredibly professional and on top of things. We were going into town for a concert and because there was an Orioles game that night, Brooke found us alternate routes to the theatre where we were headed to save us traffic headaches. She gave me... More

I usually stay closer to BWI but this was a nice place, HUGE rooms, super staff (got me a soda from the back even when none was offered at the managers reception, though they did have punch, FREE beer, and a huge spread of lasagne and salad the night I was there). Rooms can be a bit noisy based on... More