This was an unexpected stay but I am so happy we made the decision to stay here!! The staff was very pleasant and appeared to enjoy working here. They were in a playful mood (even thought we checked in around 9:30 pm). Check-in was a breeze. The room...amazing!! The room was very inviting and felt like I was at home.... More

Was in Baltimore to pick up my daughter returning from Afghanistan deployment. 2 bedroom suite was perfect for sleeping, and for hosting the many visitors that came during the 2 night stay. They were renovating the lobby and refurbishing the carpet on several floors. The staff was very accomidatin (especially Sharon D at the front desk...Thank you Sharon!) Location was... More

Booked through a bidding site, got an awesome rate. The hotel and room was very clean and modern. Well equiped kitchenette, eating area and sitting/tv area. Staff was friendly, breakfast was above average for free. I think next time we travel with our kids the Residence will be our preference.

Although we stayed here one night I will definitely return. Front desk staff was very friendly, and helpful upon check-in. Also suggested the social hour which I would never known about. When I came down later for ice I was helped by filling my entire ice bucket for my fridge. I liked the overall down-home feeling as well as it's... More

Second time at this hotel. First was in November and was fine. Second was in December. Front desk staff was not helpful. We didn't get our wakeup call and the response from the front desk was your room phone must be broken. REALLY that's all. We stayed there due to an early hockey game with my son. Fortunately my phone... More

My family and I have always stayed at Marriott hotels when we travel. We have never had such a horrible experience. Starting from the moment we checked in it was nothing but trouble. I suggest nobody even considers this Residence Inn the next time you're in the Baltimore area, there are plenty of hotels with staff whom are actually interested... More

We stayed here for the inauguration. It was excellent, from the rooms to the staff and the breakfast. We stayed in a one-bedroom suite for seven (7) days. The rooms were super clean and spacious. The furniture and décor was updated. The only drawback is the walls are very thin, so watch what you say, the people walking down the... More

Stayed here for a 4 day business trip which was fine - although I had planned to stay here as part of my holiday beforehand, so glad I didn't as I really would have been bitterly disappointed. For business it was fine, eating breakfast from polystyrene bowls with plastic spoons was a little disconcerting and having to walk down to... More

My family and I had a great stay at this hotel while we were in town to visit the Arundel Mills outlet and Maryland Live! Casino. The facility itself is right across the street from the Mall/Casino. They offer a 24 hour shuttle back and forth. All you have to do is call! Our suites were just as described! If... More