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Element by Westin Arundel Mills

3.0 of 5
7522 Teague Rd., Hanover, MD 21076
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Element by Westin Arundel Mills
Ranked #11 of 13 hotels in Hanover
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132 reviews from our community

    Trip type
Traveller rating
    55
    37
    8
    16
    16
Date Rating
Brooklyn, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

Clean, comfortable, roomy. Each room has a full kitchen if you're going to be there awhile. Good restaurants in the area. Every employee I encountered was friendly and helpful! Free shuttle service to all commercial venues in the area, and a shuttle service to the airport or train station.

Was this review helpful? Yes
Melissa C, Starwood Hotels at Element by Westin Arundel Mills, responded to this review
10 May 2013

Dear ProfesorE, We are very delighted to hear that your recent stay at Element was a pleasant one. We're glad you enjoyed our spacious rooms, location and local shuttle service. We hope to see you on your next trip to Hanover. Take care! More

Baltimore, Maryland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 16 April 2013

I recently stayed in a 1 bedroom suite this past weekend for my birthday. Check in was painless, I guess they made me sign a "no party" contract since it was a weekend. OMG, the room was nice. Very modern and eco friendly. I love the details like bamboo flooring and rain shower. Speaking of the shower, it was WONDERFUL.... More

Was this review helpful? Yes
Melissa C, Starwood Hotels at Element by Westin Arundel Mills, responded to this review
19 April 2013

Dear Kamilah K, We really appreciate your review - thanks for sharing. We're glad you enjoyed our one bedroom suite and took advantage of our local shuttle service. We hope you'll come back to experience our pool on your next trip to Hanover. Take care! More

US
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 31 March 2013

I normally stay at the Aloft which is right next door but wanted to try something different. I will say the rooms are very spacious and equipped with a small kitchen that you don't get in all hotel rooms, but it was very refreshing that The Element provided those amenities. The bathroom was a great size as well. All in... More

Was this review helpful? Yes
See 5 more reviews by Kira_Kai for Hanover
Jenny M, AGM at Element by Westin Arundel Mills, responded to this review
9 April 2013

Greetings from the Element by Westin at Arundel Mills! Thank you for your review. We are pleased to hear that you enjoyed your stay and our suites! We hope to serve you again soon should your travels bring you back to the Arundel Mills area. Happy Travels! More

Norfolk, Virginia, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 25 March 2013

Liked the hotel, but the next day I saw two charges to my debit card... One for the normal 50 dollars hold and another for 152 dollars (my original booking was handled through Expedia and paid in full prior to check in). When I called to inquire, the young man who answered the phone had terrible trouble figuring out when... More

Was this review helpful? Yes 1
Jenny M, AGM at Element by Westin Arundel Mills, responded to this review
9 April 2013

Greetings from the Element by Westin at Arundel Mills. Thank you for your review. I am concerned to hear about these charges. I would love to be able to get more information. Please reach out to our hotel and we will be happy to address your concerns. Thank you for choosing the Element Arundel Mills. Happy Travels! More

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14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 20 March 2013

The rooms are large, well equipped, quiet, clean, basically every you want in a hotel room... The same can be said about the bathrooms, large, clean and the shower is amazing! A fully equipped kitchen is a bonus, as is the location being right next to an outlet mall! The staff were always friendly and helpful, the internet was quick... More

Was this review helpful? Yes
Jenny M, AGM at Element by Westin Arundel Mills, responded to this review
9 April 2013

Greetings from the Element by Westin at Arundel Mills! Thank you for your review. We are delighted to hear that you enjoyed your stay and the convenience of our proximity to local restaurants. We are sorry to hear about your shins! We do not wish the same fate upon the designer of the bed frames, but hope that they are... More

Catania, Italy
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 11 March 2013

The rooms were cute, clean, and very efficient! The only problem I had was the shower. Unfortunately I have had this happen at almost every Westin type hotel.. they offer these lavish shower heads, that make you feel like you are in a rainstorm..but when you step out the shower, you are walking through a river! They really need to... More

Was this review helpful? Yes
Jenny M, AGM at Element by Westin Arundel Mills, responded to this review
9 April 2013

Greetings from the Element by Westin at Arundel Mills. Thank you for your review. We appreciate your candid feedback about the shower heads and will forward your feedback to our Maintenance Team. Our spa-inspired rainfall shouldn't be a river! Thank you for choosing the Element Arundel Mills. We hope to serve you again soon should your travels bring you back!... More

Newport News, Virginia
1 review
4 of 5 stars Reviewed 21 February 2013

had a great time at the Element. Accomodations were very good and breakfast was outstanding.The staff was very helpful-francisco manned the front desk. The shuttles were timely and drivers were very courteous- Tina, Mary,Stacy and Amanda were great.I will stay there when in area again.

Was this review helpful? Yes
Jenny M, AGM at Element by Westin Arundel Mills, responded to this review
9 April 2013

Greetings from the Element by Westin at Arundel Mills! Thank you for your review from your recent stay. We love to hear that members of our Team made your stay memorable! We will share this feedback with them. We hope to serve you again soon! Happy Travels! More

Henrico, Virginia
1 review
5 of 5 stars Reviewed 19 February 2013

A group of us stayed her to celebrate the retirement of our friend/family member. I cannot begin to express how great of a choice this was for us! As soon as we walked in, we were greeted by the front desk staff. Siyon, Francisco and Tina were some of the Front Desk associates throughout our stay, that answered our questions... More

Was this review helpful? Yes
Jenny M, AGM at Element by Westin Arundel Mills, responded to this review
9 April 2013

Greetings from the Element by Westin at Arundel Mills! We are delighted to hear that you enjoyed your stay with your friends and family. We also love seeing our Team members being recognized! We will share this feedback with them. We hope to serve you again soon should your travels bring you back to the Arundel Mills area. Happy Travels! More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 February 2013 via mobile

I had an awesome stay there. The free breakfast is great and the complementary reception is great for a free light dinner. I loved the layout of my suite and the rain shower was neat. Some signs of wear here and there but overall very nice accommodations.

Was this review helpful? Yes
Jenny M, AGM at Element by Westin Arundel Mills, responded to this review
10 February 2013

Greetings from the Element by Westin at Arundel Mills. Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed your stay and were able to enjoy our "Rise" hot breakfast and "Relax" evening reception. We hope to see you again soon! Happy Travels. More

Chicago
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 February 2013

I stayed at the Element for a different SPG experience. I was a little hesitant based on past reviews, but thought I'd give it a try. I stayed in a one-bedroom suite for 4 nights while taking a professional certification class. Cons: The hotel was mostly quiet; you could hear people in hallway and for some reason, I could hear... More

Was this review helpful? Yes
Jenny M, AGM at Element by Westin Arundel Mills, responded to this review
10 February 2013

Greetings from the Element by Westin at Arundel Mills. Thank you for your detailed feedback regarding your recent stay. It is unfortunate that you had to experience internet and housekeeping issues during your stay. We hope that we were able to rectify these inconveniences in a timely fashion prior to your departure. We have been in touch with our internet... More

 
 
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Additional Information about Element by Westin Arundel Mills

Also Known As:
Element By Westin Arundel Mills Hotel
Element By Westin Arundel Mills Hotel Hanover
Element Hotel Arundel Mills
Address: 7522 Teague Rd., Hanover, MD 21076
Phone Number:
Region: United States > Maryland > Hanover
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 13 hotels in Hanover
Price range (per night): ₹ 6,311 - 10,372
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Element is Starwood's premiere extended stay hotel brand. Element Arundel Mills is located next to Arundel Mills Mall, minutes from BWI Airport & just a short drive into Baltimore and Washington DC. ... more   less 
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Element by Westin Arundel Mills
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