We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn & Suites

2.0 of 5
920 Dual Highway, Hagerstown, MD 21740 (Formerly Days Inn Hagerstown)
Hotel amenities
Comfort Inn & Suites
Ranked #3 of 21 hotels in Hagerstown
See the lowest price*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Hotels.com Venere.com Olotels.com
and 7 more sites!
Traveller Reviews
Room Prices
Write a Review

55 reviews from our community

    Trip type
Traveller rating
    28
    22
    1
    3
    1
Date Rating
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 May 2013

After spending a sleepless night at an over-priced, dirty hotel in Michigan, I was determined to check on Trip Advisor for a hotel for the second night of our journey to Suffolk, Virginia. We arrived late in the evening, road weary, and hoping the good reviews I read proved accurate. They did! The price was great---$30 less than we spend... More

Was this review helpful? Yes
North Royalton, Ohio, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 10 April 2013

We stayed at this lovely hotel after driving over 300 miles from Newport News on our way to Ohio. the desk clerk, Scott was so helpful in giving us directions to the hotel. Also made us feel so welcomed when we arrived. We received a better discount than AAA, had a nice quiet room and a tasty, complimentary breakfast in... More

Was this review helpful? Yes
Cleveland, Ohio
Senior Contributor
44 reviews 44 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 7 April 2013

On approaching this hotel, I was a bit worried because there's a closed restaurant directly in front of it and there seemed to be few cars in the lot near the lobby. Absolutely no cause for concern! When we turned the corner to park near our room, there were lots of cars. Our room seemed freshly decorated, clean and comfortable.... More

Was this review helpful? Yes 1
Rome, Pennsylvania
Top Contributor
52 reviews 52 reviews
6 hotel reviews
Reviews in 23 cities Reviews in 23 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 26 March 2013

We ended up being turned away at the usual place that we stay when returning from a visit to NC. We took a look at the one available smoking type room they still had, but the cigarette smoke odor was unacceptable. Comfort Inn and Suites is completely smoke free, so it will probably become our new Hagerstown, MD destination now.... More

Was this review helpful? Yes 1
Moscow, Ontario
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 11 March 2013 via mobile

Booked here based on the reviews, and it was a good choice. Price was good value for the room. It's a typical Comfort Inn, so expect that standard, with a price at the low end for the chain, in our experience. We'd stay there again.

Was this review helpful? Yes
MD013, Director of Sales at Comfort Inn & Suites, responded to this review
14 March 2013

We really appreciate you taking the time to post a review on Tripadvisor. We are very happy that your experience with us was a good one, and that you would stay here again. Thank you for choosing the Comfort Inn & Suites. We look forward to your next visit. Barb Estrada More

Ellicott City, MD
1 review
5 of 5 stars Reviewed 27 February 2013

Excellent Hotel and Caring Staff. They really extended themselves to support the Maryland Special Olympic Athletes, staff and family members. Excellent accommodations and a superb breakfast. Highly recommended. HTM

Was this review helpful? Yes
MD013, Director of Sales at Comfort Inn & Suites, responded to this review
28 February 2013

Thank you so much for your kind comments on Tripadvisor. We were delighted to be a part of such an amazing event, and I was thrilled to get to meet some of the athletes personally!! What an honor to get to stand next to an Olympic medal winner!! Thank you again for allowing us to share in their special day.... More

Baltimore, Maryland
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 25 February 2013

Stayed for the w/e friendly staff. Great Breakfast Buffet ,close to Hagerstown Comm College, not to far from the Prime Outlets, would stay again. Rooms were clean. Everyone was friendly, no problem with parking. Room had a small microwave & fridge

Was this review helpful? Yes
MD013, Director of Sales at Comfort Inn & Suites, responded to this review
26 February 2013

Thank you for taking the time to share your experience with us on Tripadvisor. Outstanding customer service is our new goal, and I hope our efforts are starting to show. We appreciate your business and hope to meet you again some time. Best Regards, Barb Estrada More

Lewiston, New York
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 19 February 2013

I travelled with 2 small children. It was one thing after another here. First was my mistake by booking the wrong Comfort Suites. I arrived late Friday night, 2am. I booked online and wrote a note requesting a crib be in the room, I also called the day before to remind them. It wasn't there. Also there is NOT an... More

Was this review helpful? Yes 1
MD013, Director of Sales at Comfort Inn & Suites, responded to this review
26 February 2013

I would like to take this opportunity to offer you a public apology for all the problems you encountered during your stay with us. There is NEVER an excuse for such poor customer service, and I am so sorry that your experience with us was such a negative one. All of the issues you mentioned were discussed at great length... More

Rochester, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 January 2013

I found this hotel to be perfect in every way! Rooms were large and beautifully decorated. Beds were extremely comfortable. Breakfast was very nice--lots of choices. Internet was a little slow at times, but better than most hotels. The staff was welcoming and friendly. I thought the price was fantastic for a hotel of this caliber (i paid $69.00 plus... More

Was this review helpful? Yes 1
See 3 more reviews by Eleanor G for Hagerstown
MD013, Director of Sales at Comfort Inn & Suites, responded to this review
15 February 2013

Thank you so much for your recent review. We are so glad that your visit with us exceeded your expectations. Thank you for your business, and thanks again for sharing your experience on Tripadvisor. We hope to have the opportunity to host you again. Sincerely, Barb Estrada More

Stamford, Connecticut
Top Contributor
90 reviews 90 reviews
39 hotel reviews
Reviews in 49 cities Reviews in 49 cities
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed 20 January 2013

I booked the hotel online and got a great price. I requested a king bed and quiet room. The women who checked us in was insistent on giving us a room by a stairway, exit door and parking lot. First of all, the hotel is empty. She told me the hotel is fully booked because of the Inauguration which takes... More

Was this review helpful? Yes 2
MD013, Director of Sales at Comfort Inn & Suites, responded to this review
22 January 2013

I am very sorry that you were unhappy with the location of your room, and that you felt the price you paid had something to do with it. We are a newly renovated property and all of our rooms are furnished with the same amentities and decor. In your reservation you had requested a quiet king room with a bathtub.... More

 
 
Comfort Inn & Suites
Enter dates 1 night 2 nights
 
Ramada Plaza Hotel Hagerstown
Great value on a similar hotel
Hagerstown, MD
4 of 5 stars 225 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Hagerstown
Good for business
Days Inn Hagerstown
Days Inn Hagerstown 3.5 of 5 stars 37 reviews
Near the beach
Hagerstown Hotel and Convention Center
Hagerstown Hotel and Convention ... 4.0 of 5 stars 47 reviews
Show Prices ABS:HotelCheckRates-d89452?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1489503?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Hagerstown hotels
Homewood Suites Hagerstown 4.5 of 5 stars 130 reviews Hampton Inn Hagerstown - I-81 4.5 of 5 stars 91 reviews Ramada Plaza Hotel Hagerstown 4.0 of 5 stars 225 reviews Sleep Inn & Suites Hagerstown 4.5 of 5 stars 91 reviews
Show Prices ABS:HotelCheckRates-d674322?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d224401?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d89447?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d225579?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 21 hotels in Hagerstown, ranked by popularity

Been to Comfort Inn & Suites? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Comfort Inn & Suites

Address: 920 Dual Highway, Hagerstown, MD 21740 (Formerly Days Inn Hagerstown)
Region: United States > Maryland > Hagerstown
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Wheelchair access
Hotel Style:
Ranked #3 of 21 hotels in Hagerstown
Price range (per night): ₹ 4,788 - 5,723
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Please note that due change in the franchise affiliation, the Days Inn property has been converted to and opened as COMFORT INN & SUITES with ALL NEW ROOMS as of July 22, 2011 after extensive interior and exterior renovations and address change. ALL OLD CUSTOMER REVIEWS & COMMENTS (from previous name Days Inn) SHALL BE DELETED COMPLETELY FOR THE FRESH START. Property Description: Free Deluxe Breakfast, 32" Flat Panel TV with free HBO, Free Wireless Internet, Business Center, Fitness Center and Microwave & Refrigerator, Iron & Ironing Board, Hair Dryer, in-room coffee maker in all Rooms and Suites. Points Of Interest include several restaurants within 2 Mi. , Premium Outlet Mall 5 Mi., Antietam Battlefield 12 Mi., City Park 2 Mi., Washington, DC and Baltimore, MD 70 Mi., Whitetail Ski Resort 20 Mi. Gettysburg, PA 35 Mi., Harper's Ferry 25 Mi., Wash. Co. Regional Airport 7 Mi. I-70 (Exit 32B) 2 Mi. & I-81 (Exit 6A) 3 Mi. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Choice Hotels, Venere, Olotels, Expedia, Cheap Tickets, Hotwire, Priceline, HotelsClick and Tingo so you can book your Comfort Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Comfort Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Comfort Inn & Suites
See the lowest price*
Enter dates 1 night 2 nights
Show Prices