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Holiday Inn Gaithersburg


Hotel class 3.0 of 5
2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879
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52% Recommend
3.5 of 5 stars 38 reviews
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3 of 5 stars
cthoemke   8 contributions
Virginia Beach, VA
25 Jan 2010 | Trip type: Business

I had my vehicle broken into while in the parking garage overnight. This is an unfortunate risk during travel, however, the manager was less than helpful or empathetic to the situation. My room was comfortable and quiet. The fitness center has 3 old treadmills that did not work well, however, they did have a new stationary bike and and another... more

Management response from
HilaryWalsh, Manager

Dear cthoemke, I would like to thank you for writing about your recent experience at our hotel. I am pleased that your found our rooms to be comfortable and quiet and that you appreciated our free shuttle service to the Metro. I would like to apologize for the perception that our manager was less than helpful regarding the situation with...

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3 of 5 stars
NotMyRealName35   2 contributions
USA
28 Dec 2009 | Trip type: Business, Solo travel
1
person found this review helpful

I was quite happy with the rooms at this hotel. For a relatively modestly-priced hotel, the rooms were excellent. I was really quite pleased with them. However, I was not pleased with the management: I felt that the management was trying to cut corners and save money in an unpleasant way. I suppose I should elaborate. I stayed for two... more

Management response from
HilaryWalsh, Manager

Dear notmyrealname, Thank you for your recent review of our hotel. We are glad you were pleased with our rooms and felt they were excellent! We appreciate your feedback. I am sorry about the confusion on your rate and whether or not it included breakfast. Some of our rates are negotiated with breakfast included, however without the details of which...

Good value
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4 of 5 stars
BataviaBob   1 contribution
Chicago
19 Nov 2009 | Trip type: Business, Solo travel

The hotel was very pleasant. The rooms were updated, clean and comfortable. The pillows were plentiful, high quality and comfortable. I ate breakfast and lunch there. The food was ok to good and reasonably priced. The hotel is making an effort to be green. There is free high-speed internet via ethernet and wifi. My only compliant was that there was... more

Management response from
HilaryWalsh, Manager

Dear BataviaBob, Thank you for writing a review of your recent stay at the Holiday Inn Gaithersburg. We are committed to helping preserve our environment and are glad to know you noticed our efforts in Going Green! I am glad that you were comfortable in your room with our deluxe bedding package and enjoyed your meals in our restaurants! I...

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5 of 5 stars
ejboldt   16 contributions
Amherst, New York
30 Oct 2009 | Trip type: Couples

We have stayed at this Holiday Inn quite a few times over the past 9 years while visiting family in the DC area, but hadn't been here in about a year. We have had mixed experiences, some very good and some barely tolerable. Part of the reason we stay here is because they accept the Entertainment Card most times we... more

Management response from
HilaryWalsh, Owner

Dear ejboldt, Thank you for taking the time to write a review about your recent visit to our hotel. We are pleased that you had a great experience with this trip and enjoyed the Priority Club upgraded room and also that you liked our recent renovations. We do apologize if you felt that during prior visits you were placed in...

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5 of 5 stars
Holiday-junkies   8 contributions
Falmouth
14 Oct 2009 | Trip type: Couples

We booked 2 nights but stayed 3. The staff went out of their way to be helpful. We spent a day in washington DC which was very easy on the Metro from Shady Grove Station where we left our car all day for $5.. We were in Gaithersburg on Labour Day & enjoyed the parade which is why we went... more

an ok hotel
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3 of 5 stars
Bridgetpianos   42 contributions
new jersey
27 Sep 2009 | Trip type: Business, Solo travel

I thought it was an ok hotel nice lobby rooms ok but after reading the review before me I hope I didn't bring home any bed bugs more

Management response from
HilaryWalsh, Manager

Dear Bridgetpianos, Thank you for taking the time to read our reviews and write one of your own! We are delighted that you stayed with us again recently and thank you also for filling out our Priority Club survey so positively. We are continuously striving to improve our service and are very pleased with our newly-renovated hotel and are glad...

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5 of 5 stars
wpdunn   1 contribution
Hillsborough, NJ USA
14 Sep 2009 | Trip type: Business, Solo travel

I visit the DC Metro area for my sales business about every 6-8 weeks for the last 15 years. I consider this hotel my home away from home. Great people at the front desk. Reservations area snap (thanks Hilary) and the Front Office manager Terrence has always taken care of any challenges I have faced from a faulty air unit... more

Management response from
HilaryWalsh, Manager

Dear wpdunn, Thank you for writing to us about your visits to our hotel and discussing things that matter the most to you and likely, many other travelers! We are proud to be your home away from home and are delighted that you are comfortable here with our facilities and also enjoy the local area. We look forward to continuing...

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4 of 5 stars
Bluebirdie1   1 contribution
Buffalo, NY
3 Sep 2009 | Trip type: Family

We stayed in early Aug. The hotel was a short drive to Shady Grove Metro. We would drive to the metro and take the train to DC (hotel also offers free shuttle to metro station). If you arrive at the metro station after 10am the reserved spots open up and parking wasn't a problem. Pool was perfect temperature - you... more

Management response from
HilaryWalsh, Manager

Dear Bluebirdie1, We are delighted that you enjoyed your stay with us and thank you for taking a moment to write about it. We are glad you were able to take advantage of using the Metro system to travel into DC - we also have a free shuttle you can use too! I am also very glad that our management...

Stay away!!!
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1 of 5 stars
cordalba   1 contribution
Texas
26 Aug 2009 | Trip type: Business

My husband had a business trip and we were moving my daughter into her college dorm room and stayed here for 3 nights. On the third night I woke up at 4am and saw a bug on my daughters pillow. Picked it up and threw it in the toilet, came back and saw another one. Picked up her pillow and... more

Management response from
HilaryWalsh, Manager

Dear cordalba, We thank you for taking the time to write about your recent experience at our hotel. Unfortunately bed bug incidents are on the rise nationally and internationally in hotels, apartments, school and homes, so we, like a lot of others, are working very hard to fight these issues. We apologize for your discomfort and realize that purchasing you...

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4 of 5 stars
EAGIN   12 contributions
Ottawa, Ontario
3 Aug 2009 | Trip type: Couples

We spend 3 nights in this hotel last week and were very pleased with the service provided, very prompt and friendly staff, also conveniently located close to the Shady Grove Metro Station with complimentary Shuttle Service offered from and to the Hotel until 9:30 pm. Nice Parking, good restaurant and bar. We were also allowed to have our small dog... more

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Holiday Inn Gaithersburg Also Known As

  • Gaithersburg Holiday Inn
Address: 2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879
Hotels in Gaithersburg Holiday Inn Gaithersburg
3.5/5.0
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