Booked on Priceline. Got a good deal, not great, but good. The entire hotel, especially the floor to which I was assigned smelled like a fricking ashtray. I smelled better men's rooms on bars in college than this. I find it hard to believe Holiday Inn allows their name to be affilated with this nasty place. The front desk guy... More

I stay here a lot, as I work in this area a lot. The staff have always been super helpful and polite. The rooms are always clean, and I've never had a problem with the wifi like I've had at some other hotels. The only problem I have is that not all rooms have microwaves and refrigerators, and the train... More

I stayed one night and I don't make a mess ever. They over charged me by 90.00 and would not refund me, with no explanation. Then to make matters worse my friend stayed there a week later and they did the same thing to her and same result. Terrible I will never stay there again ever! Marriot is close by... More

I always stay here while in Cumberland. Great location and friendly staff. I consistently have a clean room and like my room on the 6th floor. Easy walking to downtown and my work location. Whether you are here for work on leisure, this is a great hotel to stay at

We just stayed at this hotel and the rooms were beautiful. The whole hotel is very nicely decorated, modern, and less than a year old. The underground parking was$15 per night but it was locked to the public and heated. The only complaint I have was there was a gold Lexus clearly a staff persons car because it had a... More

This Holiday Inn is sufficient and what you would expect from Holiday Inn, minus the included breakfast. ALthough I did not need a breakfast I thought it was rather weak not to offer what most Holiday Inn's include in their price. I was here on business. I would return again. It had everything I needed, including a fridge, comfortable bed... More

Where shall I begin? The concierge, Mike, barely acknowledged us when we arrived. And I must add that he was extremely unkempt. We were given a room where the sleep quality was poor to say the least. The locomotives pushed and pulled trains for forty-eight hours nonstop. The concierge, Mike, told us to use the earplugs that were placed in... More

We stayed for five days in Cumberland over the Thanksgiving holiday. We relaxed, enjoyed ourselves, and were treated better by the front desk staff than out own relatives :) Our room was clean and comfortable, and even serviced on Thanksgiving Day!

We had booked a room from Australian through a travel agent some 3 months before this trip and included in our request was non smoking . On checking in we went to our room and found it was a smoking room and absolutely stank. We requested a change and were advised that booking over teh internet which our agent had... More