This is the worse hotel that I have ever stayed in. It stinks. It's a horrible smell of mildew. Bleach, carpet cleaner and pine sol are badly needed.The need for remodeling or updating is an understatement. The ceiling is falling down in the batthrooms> My sister and I hhad a room each. We compared our need for repairs in each...
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Dear Guest,
Thank you for choosing Americas Best Value Inn Cambridge, MD for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:
1) Housekeeping received additional training regarding the level of cleanliness required of them as our employees.
2) Maintenance was...
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Useless to spend more than few words on this motel. I'll just say that the smell in the room, something in between insecticide and poor deodorant, was terrible.
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Dear Guest,
Thank you for choosing Americas Best Value Inn Cambridge, MD for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following action was taken:
• Housekeeping was contacted about the terrible smell in the room and instructed to do something about it. They...
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THIS IS WHAT WE SENT TO AMERICA'S BEST CORPORATE HEADQUARTERS!
On the night of Friday July 23, 2010 my wife, 3 year old son, and myself checked into an America's Best Value Inn 2831 Ocean Gateway Cambridge, Maryland. We arrived in town around 11pm and when we entered our room we discovered holes in the ceiling. The room was filled...
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Dear Valued Guest:
Thank you for taking time out of your busy schedule to share your experience at our property. Critical feedback is a great way for us to improve guest satisfaction. We apologize for any negative experiences you had with our housekeeping and room maintenance. Due to the circumstances, we did not charge you for the first evening. Unfortunately,...
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I stayed at this hotel because it was in town and close to the start of the Eagleman Triathlon. It was really pretty bad, maybe if it had been $30/night you could have accepted the accomodations....not expecting much, but for $150 it was pretty horrible. The room was concrete block, the floor was bare, the beds were pretty hard, the...
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Dear Valued Guest:
Thank you for taking the time to share your feedback regarding your stay at our property. I sincerely apologize for any inconvenience you felt you experienced with us. There is never an excuse for providing anything less than great service. All claims against this property will be further investigated and corrected where necessary. I hope you will...
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i asked for a non smoking room. what i got was a room that had a no smoking sign on the door.the room came with two ash trays and cigarette burn marks around the sink. the room smelled like smoke and mould! the remote for the tv and the front door handle was sticky! the shower curtain was slimy !!!...
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Dear Traveler,
Thank you for considering us for your lodging needs. We're sorry we weren't able to provide you with what you were looking for. Please let us know how we could better serve you in the future.
Sincerely,
Ashok Zalavadia
Americas Best Value Inn-Cambridge, MD
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Upon arrival they had the wrong room at the wrong price reserved for me. Even after presenting my emailed reservation confirmation the desk clerk argued with me. I did get the correct room but at an elevated price! The room itself wasnt the cleanest. The sink in the bathroom was cloged, no one was sent to fix it and when...
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Dear Guest,
Thank you for choosing Americas Best Value Inn Cambridge, MD for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:
1) Housekeeping received additional training in the level of cleanliness required of them as our employees.
2) Housekeeping was...
More
This may be the worst place I have ever stayed. The smell of mold and mildew was overwhelming. No matter what the price, I would never stay there again.
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Dear Guest,
Thank you for choosing Americas Best Value Inn Cambridge, MD for your recent stay in our area. I am sorry that
your experience was not the enjoyable one you had anticipated.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:
1) Your review was shared...
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My wife and I stayed here for 2 weeks at the end of September. When we checked in we were told that the room we had reserved was not available and were given a free upgrade to a kingsize room with fridge and microwave. The room was cleaned daily and new towels were provided. The bathroom was clean and the...
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I got nervous from the outside, but the check-in was friendly (despite the sign telling me I had 10 minutes to report any problems in my room or I was charged no matter what). Our room was a king non-smoking-- and that right there makes it good for us-- so many budget properties don't have king beds. It was clean...
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What a pleasant surprise to have found an affordable hotel with so many amenities! From the moment we arrived till the time we left our stay was great. The gentlemen at the front desk not only were insightful but were hilarious comedians as well. After a long drive it was nice to be welcomed by smiling faces and some funny...
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31 Reviews
23 Reviews
