After a long day of travel we were happy to see Comfort Inn & Suites in Waterville. We checked in about 8 P.M. - got the keys to our room and made our way directly there. Except for the "drunks" waiting for the elevator and the dingy dirty carpets in the halls, the trip to our room was uneventful. Upon... More

We selected the Comfort Inn as it was near the venue we needed to be at in Waterville. It was very nice and we enjoyed our stay there. The rooms were nice and clean and there was tons of hot water. The staff was very friendly. More

We planned on staying at a different hotel but couldn't find it. This hotel was a nice surprise for two very weary travelers at 10PM. Mike at the front desk was welcoming, friendly, upgraded us with my Choice membership. Allowed a late checkout; included a full breakfast, lower price, safe and clean room, big bath. Highly recommend this hotel. All... More

Since opening 10 years ago, this Comfort Inn has taken pride in serving individually ordered and prepared complimentary breakfasts in 3 categories -- eggs, pancakes, french toast. The quality is excellent -- eggs over medium, tricky to prepare, were turned out perfectly. Rooms are clean and quiet. More

We had a room booked at a hotel down the road - Waterview Grand Hotel. There was no hot water and horrible customer service. I called Comfort Inn & Suites from the parking lot of the Waterview Grand Hotel. The gentleman I spoke with was very helpful - we were able to reserve a room over the phone, upgraded to... More

I travel frequently to Maine for work. When I am in the area I only stay at this hotel. The rooms are clean, bedding is comfortable, and the staff is friendly, a full breakfast is included. It is right off the highway, and there are plenty of restaurants in the area. More

While on vacation our car broke down, and Becky (who was working the front counter) was fantastic, she was empathetic to our situation, put us in a very comfortable room (suite), sent extra bedding and supplies to our room and made sure we had what we needed for the night, I trully felt well taken care of. the next morning... More

A 2 week motorcycle trip filled with rain and no where to go. This port in the storm was a welcome site and a pleasant surprise. The price was very reasonable and easy to bargain . Other than the thin walls everything was great. The breakfast was exceptional and the staff a delight. Across the road is a Tim Hortons,... More

My wife's family has stayed here on multiple trips, and yet the hotel insisted on charging us over $200 for cancelling our reservation over 24 hours in advance. The hotel seemed completely disinterested in hearing our story or in helping us out with our predicament. Needless to say, our family will never book here again. Watch your wallet when staying... More