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All 12 South Portland hotels

DoubleTree by Hilton Hotel Portland, ME

3.5 of 5
363 Maine Mall Road, South Portland, ME 04106
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DoubleTree by Hilton Hotel Portland, ME
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61%
Ranked #6 of 12 hotels in South Portland
Most recent review
4 of 5 stars Reviewed 19 June 2013
drrWarren warren
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123 reviews from our community

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warren
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 June 2013 NEW

On our way to portland we grabbed one of those coupon books you get at rest stop. We never use them but this time we called hotel and asked if we could get room for 99 special. The clerk said there were only a few rooms available at that price but she did check and was able to give it... More

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partytravelexpert
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 June 2013 NEW

I booked this hotel with priceline and I was very happy to discover it was a Doubletree. It was pretty affordable compared to other hotels in the area. Service was great. The rooms were just like you expect from a Doubletree hotel, very good, comfortable beds, nice bathroom. Our room was very clean! If you stay in Doubletrees you know... More

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sanford, United States
1 review
1 of 5 stars Reviewed 17 June 2013 NEW

Horrible!!! The hotel looked run down, but that's not my only complaint. Loud dogs may be in the room next to you even though you are paying for an executive suite! The breakfast was not all that great either. The executive lounge is well stocked if the front desk actually gives you the appropriate key card. My husband and I... More

Review collected in partnership with DoubleTree by Hilton

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review
18 June 2013

Thank you for choosing to stay with our property during your visit to Portland, Maine. I completely understand your frustration in regards to being next to a room with a pet, and please know that your feedback will be looked at directly by management team. As I'm sure you may be aware our pet policy states that under no circumstances... More

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4 of 5 stars Reviewed 16 June 2013 NEW

For a family getaway close enough to Portland downtown IF you have a car. Portland is a small cool city so from South Portland where the hotel is to Portland downtown it's not too bad of a drive. Although we do like waterfront lodging, I waited too long to book and the Hampton Inn on water that was rated highly... More

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See 3 more reviews by Ipres for South Portland
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review
18 June 2013

Thank you for your feedback from your most recent visit to the DoubleTree by Hilton Portland, Maine. I'm very happy to hear that you enjoyed the hotel, the location and most importantly the service! Please think of us again the next time you are in this area, and feel free to contact me directly. Warm Regards, Nick Shumate Rooms Division... More

Saint John, Canada
2 reviews
1 of 5 stars Reviewed 12 June 2013

Walked in without a reservation and there were two people working the front desk. Both looked stressed out and were less than friendly - made us feel like we were a nuisance. We asked for 2 rooms and after much sighing about the computers not working she said that they had rooms. I presented her with a coupon that we... More

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bangor, United States
1 review
4 of 5 stars Reviewed 10 June 2013

had a great stay hotel staff was helpful and rooms were nice!!!! would be back if i wasn't able to stay at my brand, enjoyed how clean the rooms and bathroom were and loved how quiet my floor was also was loving how friendly the front desk staff was they made sure to smile at me and ask me how... More

Review collected in partnership with DoubleTree by Hilton

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review
13 June 2013

Thank you for staying at the DoubleTree during your trip to Portland, Maine. It is very nice to hear that you enjoyed your visit, and the staff will be happy to hear your feedback of them. Even if we aren't your first brand choice, think of us in the future! Thank you again for choosing us. Warmest Regards, Nick Shumate... More

Portland, Maine
Top Contributor
291 reviews 291 reviews
19 hotel reviews
Reviews in 80 cities Reviews in 80 cities
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed 10 June 2013

This unusually designed two-tower hotel was beside I-95, across from Maine Mall, and a short drive from the Portland International Jetport. Ample free parking was onsite. Front desk service was courteous and business-like. Check-in was a snap. Impressively, neither hallway nor room had any telltales of stale tobacco smoke. The room was small but contemporarily furnished. Bedding and furniture surfaces... More

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See 8 more reviews by mainemountainbear for South Portland
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review
13 June 2013

Thank you for choosing our property during your visit to Portland, Maine. I'm very happy to hear that your stay was successful and pleasant. I will be sure to pass along your detailed feedback to our team. Thank you again for staying with us. I look forward to seeing you again someday soon! Best Regards, Nick Shumate More

Boston, MA
Top Contributor
62 reviews 62 reviews
62 hotel reviews
Reviews in 42 cities Reviews in 42 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 4 June 2013

I was able to book this hotel on a whim over a particularly hot weekend on the East Coast at a reasonable rate for what is typically a very expensive city with regards to weekend getaways. (That was primarily due to the fact that the hotel offered cash + point availability, which is something I wish more Hilton properties would... More

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review
6 June 2013

Thank you for your response from your most recent visit with us. In large part your response is a microcosm of the exact service level and expectations we strive to achieve for each and every one of our guests. We especially appreciate all of our Hilton Honors guests as they are so loyal to the brand. I would like to... More

Woodstock, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 June 2013

Clean, up-to-date facility. Only problem is your room might be right next to highway and jetport. Also can hear other guests through walls, esp. babies. Efficient check-in, check-out and overall good value

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review
4 June 2013

Thank you for staying with our property during your visit to Portland, Maine. I'm very happy to hear that overall you enjoyed your visit with us. I'll be sure to pass along all of your feedback with the staff and our team is continuing to look at areas that we can improve, including the quietness of guest rooms. Please think... More

durham nc
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 3 June 2013

Very poor service in the dining room -- dinner: only one waitress for 17 customers at the bar AND restaurant and bar patrons also ordered dinner. She raced around trying to get to everyone but it was impossible. I ordered the $13 lobster quesadilla -- an exceedingly small serving. Breakfast: only two other customers in the restaurant and waited 20... More

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review
4 June 2013

I'd like to thank you for choosing to stay with our property during your visit to Portland, Maine. While the content of your feedback regarding our dining services is difficult for me to hear, I appreciate you letting us know so that we can take the appropriate action with of our restaurant management team. Service from every aspect is important... More

 
 
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Additional Information about DoubleTree by Hilton Hotel Portland, ME

Also Known As:
Wyndham South Portland
South Portland Wyndham
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Address: 363 Maine Mall Road, South Portland, ME 04106
Phone Number:
Region: United States > Maine > South Portland
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in South Portland
Price range (per night): ₹9,136 - ₹16,191
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Newly Renovated DoubleTree by Hilton® Portland Maine is ideally located just minutes from Portland's International Jetport, historic downtown Portland, and situated right next door from Maine's largest mall; The Maine Mall. Make yourself comfortable in our newly renovated guestrooms with thoughtful amenities including Sweet Dreams Beds, complimentary high-speed internet, and ergonomic workstations. Enjoy a dip in our refreshing indoor heated pool or get a great work out in our Fitness Room featuring Precor® exercise equipment. Stop by the Blue Wave Grille to enjoy a savory meal for breakfast, lunch, or dinner. Unwind after a long day at our bar and lounge. Also, offering 10 versatile meeting spaces, on site catering, AV rental, and a devoted team, the DoubleTree by Hilton Portland Maine is the ideal space for your business meeting or event. We look forward to welcoming you to our property with our signature warm chocolate chip cookie upon arrival. ... more   less 
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