I stayed here with my family on May 26. We were visiting Portalnd and all the downtown hotels were booked so this was the only other convinient option. When we arrived, the front staff was nice and gave us the welcome whopie pie. The room itself was neat but the air conditioning did not work. We could not sleep the...
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First time staying here. Arrived with a roomsaver coupon which they honored with no problem even though they were very full. Had dinner in the dining room, very tasty. Peaceful sleep. They offered a free continental breakfast but the room was very full and since a hot breakfast was only $3.99 in the dining room, we opted for that. Beautiful...
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We had meetings all over the Portland area plus one in Boston - this Hotel is very well situated, so easy to get onto the Maine Turnpike. The room was more than adequate, it was clean the bed was comfortable there was plenty of hot water and we got a great rate. Please note that I just sleep at a...
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We were flying out the next morning really early so we came to stay over night to get a good night's rest. The people checking us in were very friendly. They even gave us delicious whoopie pies at check in. How's that for a welcome :). We enjoyed the pool as we unwound from our long drive. The beds were...
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I stayed one night at the Fireside Inn and Suites in Portland Me for business this week. The room was payed for so I do not know the price but they seemed to offer around $100 a night on most travel websites. The entire property needs a thorough cleaning and updating the common areas seem clean but the room needed...
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Thank you for taking the time to give us feedback, we appreciate it! We are glad to hear you received outstanding service from our staff. They work hard to ensure you have a pleasurable experience with us. Besides our great customer service, our rates include a continental breakfast and complementary Wi-Fi. We hope these extra amenities added value to your...
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This hotel is NOT, I repeat NOT a three star hotel. It's just not. The entire hotel is filthy. Absolutely filthy. I cringed the three unique travel trips I stayed here, believing each time my experience was an exception and not the rule. Unfortunately, three strikes you are out. Specifically, my room should be cleaned. If you see urine in...
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Thank you for your feedback. We apologize your stay with us was less than satisfactory. It is our goal to make every guest’s stay with us an exceptional experience. We strongly value repeat guests such as yourself for the business you give our hotel. If you would like to contact us directly and give us another chance we promise you...
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I stayed in this hotel this past weekend and was extremely disappointed. The woman at the front desk was very nice and helpful, but she is the only person who seemed to care if we had a comfortable stay. Housekeeping walked in and out of our room numerous times without knocking, and they had bad customer service and rotten attitudes....
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Thank you for your feedback and for letting us know your stay was less than satisfactory. We are glad to hear our front desk staff was courteous, and apologize for the housekeeping experience you had. Losing anything while on vacation is very stressful. We are pleased to update this review by reporting your missing item claim had a happy ending.
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My husband and I just got back from our trip to Maine. We chose to stay at the Fireside Inn because it was centrally located, inexpensive, had decent reviews, and free breakfast. We were happy to see that we were allowed to check in early (1:30pm) even though their check-in time was 3pm. When we got to the front desk...
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We are glad to hear you enjoyed your stay with us. This is the place to stay when you’re looking for the best value. We offer complimentary parking, early check-in, WI-FI, whoopie pies, coffee, newspapers, and continental breakfast. Our continental breakfast is available each morning for all guests to enjoy. It includes everything you mentioned and more. Our restaurant staff...
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Anything we asked for they got it. I needed a refrigerator for some medicine and the found one. I asked for extra pillows and blankets and they got them. The staff was very very nice.
Room was nice. Bed was great.
They just bought the place and they added an elevator for the 2nd floor! This Fireside group is really...
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We appreciate you for taking the time to give us a positive review, thank you!
Many of our courteous staff members have been here for years, and we are happy to hear that all your needs were met quickly and efficiently. We are here to serve you and give the best experience possible.
We are glad you enjoyed the addition...
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Had an excellent stay at the Fireside Inn. The gentleman who checked us in was very pleasant and welcoming. We had an excellent meal at the restaurant Zachary's. Were very accomadating to the kids. Enjoyed the woderful woopie pies they give you at check in. Thanks very much Fireside! We'll be back!
Thank you for taking the time to review us, we really appreciate your feedback!
We are happy to hear you received great service during your stay, both at the front desk and in our restaurant. Our staff is here to make each guest’s experience the best and most comfortable it can be! The whoopie pies are a nice touch aren’t...
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