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Fireside Inn & Suites Portland

3.0 of 5
81 Riverside Street, Portland, ME 04103 (Formerly Holiday Inn Portland West)
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Ranked #10 of 16 hotels in Portland
3.5 of 5 stars 91 Reviews
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91 reviews from our community

    Trip type
Traveller rating
    25
    31
    20
    7
    8
Date Rating
ChasMcM
Maine
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 14 January 2012

Second time at this Fireside Inn. Had two rooms for two nights. Both rooms were exceptionally clean. Beds were comfortable. I would agree with other reviews that the hallways still smell smoky, but rooms were fine. Free continental breakfast was OK, not quite as full featured as the Hampton Inn's breakfast. All the staff were very pleasant, friendly and helpful.... More

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BonnConn
Norwalk, Connecticut
Reviewer
3 reviews
5 of 5 stars Reviewed 30 November 2011

We enjoyed our stay very much. The staff was amazing and the service excellent. The rooms were very nice and clean. We would totally stay here again when we are in the area. More

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firesideinnportland, General Manager at Fireside Inn & Suites Portland, responded to this review
6 December 2011

Thank you very much for your kind words. It's always rewarding to hear when we've pleased our guests. We look forward to seeing again soon! More

Paul S
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 7 November 2011

We were pleasantly surprised by the friendliness, cleanliness, and quality oy this place. Next time we're in Portland again, you can guess where we'll be staying! Pet friendly too! More

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firesideinnportland, General Manager at Fireside Inn & Suites Portland, responded to this review
6 December 2011

We are very pleased to hear that we exceeded your expectations and we thank you for taking the time to tell us so. We promise you the same level of service on your next visit. Hope to see you again soon! More

Bearticker
Saint John
Reviewer
3 reviews
4 of 5 stars Reviewed 5 November 2011

The location of the hotel is far from any shopping centers (Maine mall, cabelas, and downtown Portland). About 10 - 15 minute drive. We drove down from NB with a GPS. So no taxi fares to worry about. The beds are comfortable, lighting isn't the best, TV is an old tube, just an average room. Noise levels within this hotel... More

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firesideinnportland, General Manager at Fireside Inn & Suites Portland, responded to this review
25 November 2011

Thank you for choosing the Fireside Inn Portland for your recent shopping trip to Maine and for taking the time to share your experience with us. We take our guest’s comments very seriously. We were very sorry to hear that you were bothered by boisterous neighboring guests. All of our walls are six inch thick concrete block with layers of... More

LSfromWTVL
Waterville, Maine
Reviewer
4 reviews
3 helpful votes
4 of 5 stars Reviewed 31 October 2011

Our room was very nice, clean and comfortable. The outdoor pool area looked very nice, but it was too cold a night to go in. The small indoor pool was inviting. The small fitness area was used by several people. I could tell the property has been making improvements. The bathroom had been updated. The continental breakfast was very basic... More

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dbenn63
South Central PA
Reviewer
5 reviews
3 helpful votes
5 of 5 stars Reviewed 31 October 2011

This is a former Holiday Inn property. Full service hotel has all the amenities. Staff, at all levels, is always courteous and accomodating. Restaurant food quality is good, as well. 'Nice' touches include whoopie pie and coffee at check-in, Bath & Body works soaps / shampoos and, continental breakfast. More

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bkc288
Boston, Massachusetts
Reviewer
3 reviews
4 helpful votes
4 of 5 stars Reviewed 31 October 2011

We were attending a party at friends in Gorham and picked the Fireside for its proximity both to their house and the highway. It was easy to find, the reception desk staff was friendly and welcoming (even gave us free whoopie pies at check-in!) and the room was clean and comfortable. The bed is a little firm. My companion who... More

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knycks
Leesburg, Virginia
Reviewer
4 reviews
3 helpful votes
4 of 5 stars Reviewed 31 October 2011

While it is in an odd locaton (right on the highway) you can't tell once you are inside, and even when you're outside at the (heated) pool you wouldn't know there was a major highway nearby. The staff was incredibly friendly, gave my welcome whoopie pies! They accidentally gave us keys to the wrong room, and instead of letting us... More

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dart41
Reading, United Kingdom
Contributor
14 reviews
4 of 5 stars Reviewed 26 October 2011

I booked the hotel via hotels.com the day before we got there and got a good discount. Very good professional staff who were helpful and welcoming. When we got to our room, it was noisy from humming machinery (ice machine / coke machine) so I asked for another room. The staff were brilliant and moved us without any problem. 2nd... More

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firesideinnportland, General Manager at Fireside Inn & Suites Portland, responded to this review
28 October 2011

Thank you very much for your kind words regarding your recent stay at the Fireside Inn & Suites Portland. Exemplary customer service is one of our primary goals and we are always pleased to hear when we’ve succeeded. A warm and gracious welcome awaits you on your next visit to our area. More

PCJBloomfield_VT
Bloomfield,VT
2 reviews
4 of 5 stars Reviewed 19 October 2011

There was a group of us going to Portland to an Avon Christmas meeting.Most all of the Hotels were so expensive.I got on the Phone with my AAA, advisor and he found several rooms for us.This was the best deal and closest to the Event that we could get.They were very nice to us.The rooms were clean and they made... More

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firesideinnportland, General Manager at Fireside Inn & Suites Portland, responded to this review
20 October 2011

Thank you for your feedback on our accommodations at the Fireside Inn Portland. We are pleased to hear that your stay was a comfortable one and that our staff was attentive to your needs. When you come to visit us again you will note that we have moved the location of our complimentary Express Continental Breakfast to the Zack’s Club... More

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Fireside Inn & Suites Portland Also Known As

  • Holiday Inn Portland
  • Portland Holiday Inn
Address: 81 Riverside Street, Portland, ME 04103 (Formerly Holiday Inn Portland West)

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