We purchased this room on Priceline and so my expectations were again not very high. However, our room was nice, clean and the beds were good. The front desk staff suggested a fun brew pub for dinner. Our only issue came when we found a bill under the door in the morning.. strange considering we had prepaid through Priceline. On... more

used this as an overnight stop on the way from boston to bar harbor. Got exactly what we expected - efficient reception, clean well appointed room, efficient and reasonable valet parking. Only ate breakfast at the hotel which was fine. Handy for the trolley tour and local restaurants and shops more

Nice clean hotel. Only problem was that the bed was terrible. The mattress was very soft, small and flimsy. When two of us were laying on it it felt like the mattress was going to collapse and we would roll off of our respective sides. Unusual becaue the rest of the room was very nice. Very convenient to the airport.... more

I was bumped from my reserved room at the Extended Stay and wrangled a night at the Hilton over several far lesser hotels. The folks at the Hilton could not have been nicer. The room was perfectly fine, they provided a free glass of wine, parking, and had a cookout (I did not attend but appreciated.) I would certainly stay... more

We were given a room on the 3rd floor. The noxious odor, apparently from some type of cleaning agents, was SO strong I immediately requested another room. We were then sent to another room on the 3rd floor. Again, the odor was overwhelming. I had the door and the window open and the smell would not dissipate. My husband was... more

When we checked in, we were put on the 2nd floor. Starting at 9 P.M. there was stomping and running above us. After calling the front desk, they said they'd "go up and check it out" but it only got worse. The only room they would give us for the next two nights was a smoking room. I've stayed at... more

I arrived late at night and called for a ride to the hotel. The clerk asked my name and when I arrived moments later, my paperwork and key were ready. All I had to do was sign and go to my room. I was impressed with the efficiency, especially given the late hour. The room was large. Furnishings were fine,... more

My wife and I stayed at this hotel for one night prior to leaving from the airport in the morning. Compared to other Hiltons, like in Portsmouth, this property is decidely average. The exterior of the hotel seemed dated and drabby, and the interior not much better. When I asked the check-in agent for a recommendation of a mall in... more

A friend and I stayed here in October - our second or third time at the HGI in Maine. All of our stays have been pleasant. The staff couldn't be friendlier, and the hotel is clean, safe, and spacious. The food in the lobby is less than stellar, but OK if you're not in the mood to head out. Overall,... more