The night staff for check in was horrible. No "how are you doing?, or friendly verbage during myI checked in. I had my wife and 6 year old, went to the outside door and the key would not open the door. Went inside, opened the door, took them upstairs and the key would not open the room door! Did I... more

Nothing was right about our stay from the time that we got there. Customer service was non-existent. I will not stay there again. more

This place has a lot going for it. Nice lobby area with indoor/outdoor pool, sport bar area, restaurant, nice rooms with updated bathrooms, and microwave and fridge in the room. For me, and my family, the lack of real customer service really ruined it for us. To explain, my daughter, who is 8, has an allergy to gluten (meaning she... more

We stayed here the weekend of Oct. 31 to Nov. 2 for the state fair and it was wonderful. The staff was very nice . The rooms were very clean and comfortable. Easy to find and with plenty of parking. Withend just a few miles of shopping and dining places. I would definitely stay here again if I was in... more

This was absolutely a greta place to stay. The front desk staff was very efficient and friendly, explained everything about the hotel right away (where the elevator and staris where, what time the bar is open and happy hour, restaraunt hours, etc...), so you feel well-informed before you ever get to your room. The room was not overly spacious, but... more

I was suprised. We chose this hotel due to recomendations of family as our group rented several rooms for 2 to 3 nights to attend a nearby grauation. I have come to expext HI to be overpirced for a midddle of the raod hotel and usually dated or not well maintained. Well this one is much better than expected. The... more

This is an older hotel, but fairly well maintained. I'd have no problem staying there again. The indoor/outdoor heated pool is not warm enough for winter swimming. Friendly helpful staff. more

This hotel was good. Stayed here for 3 weeks for business trip. Locations good. Nearby expressways. Many restaurants within a few miles or less. iHop is almost walking distance, Desk Help was accomodating. Washer/Dryers available. Rooms Nice/Clean. Fully functionable central A/C in rooms. Hallways and esp. elevators I cannot say the same about. Elevators were like a sauna & had... more

We pricelined this hotel. We didn't anticpate staying in Shreveport so it was last minute. It had been years since I'd stayed in a Holiday Inn so I was a wee bit apprehensive. I was pleasantly surprised however. We had a very late arrival and when I checked in, the agent knew me by name. He was professional yet really... more