We paid over $100 per night for this hotel so I assumed it would be fairly nice. Well, I assumed wrong. The worst thing about it was probably the extremely loud train that passed by our room every 20 minutes. The room was a little dirty, but not too bad. The elevators are pretty slow. The employees don't have the... More

I don’t expect perfection when I travel from the airlines, cruise ships, restaurants or hotels. Everyone can have an off day and most people try to make the situation right when they do. The level of “uh-oh’s” at this hotel, however, just shows me that nobody there cares about their customers. The entire experience was FUBAR. My wife and I... More

Stayed at Holiday Inn Downtown Shreveport December 26 and 27, 2011 for a getaway. The motel is an older Holiday Inn. It is clean and looks to be constantly updated. One can see evidence of fresh paint and fixtures. Front desk personnel seemed to be just going through the motions with the check in process. I had a smoking room,... More

We stayed here for an quick overnight stay and were quite hungry after traveling all day. We were directed to the in house restaurant by the very helpful and friendly hotel staff. When we entered we had this bad feeling. It looked dingy. No one was there to seat us. No one came out for about 10 minutes and even... More

My 'non-smoking' room stank of cigarette smoke and there was even a pack of cigarettes in the bed side table drawer. The front desk staff (Darryl in particular)was unfriendly and unhelpful. I called the desk to inquire about the internet access code and hung up feeling as if I had bothered the person who answered the phone. The bathroom was... More

My husband and I stay at Holiday Inns all over the country and always have a great experience but this hotel does NOT deserve to be called Holiday Inn..The staff is rude and the food was gross, the room was ok but the noise from the street and A/C were deafning..We went via shuttle to Sam's Town Casino and were... More

I think the rooms were renovated, not recent but seemed updated. It was clean, very nice lobby, friendly desk staff. Nice breakfast selection. Close to all the main downtown spots. Very pleasant stay. I would suggest pj pants for those with detergent allergies, the detergent they use on the sheets drove my legs crazy. But that can happen any where.... More

It smelled like mildew, bathroom and sheets dirty. So disappointed in the Holiday Inn, very discouraged to stay in another! More

This was the WORST hotel experience I've ever had. First the keys wouldn't work (had to go back downstairs TWICE, with two small children and all our luggage). Once we finally got into our room, we discovered that all the windows were painted over, excepting a very small area near the ceiling...it was dark, oppressive, and claustrophobia-inducing (not to mention... More