Negatives: The hotel doesn't seem to be in the safest area. Also, the outside door lock was broken, so anyone could come in when ever they wanted. I knew we were in trouble when we were at the registration desk, and a guest was complaining about the air conditioner not working, and toilet not flushing. The door key to the... More

More than I expected in a lobby of hotel chain... quite charming. Rooms were good and restaurant offered a good hot breakfast (included with hotel stay at no extra charge). Price was reasonable and overall, this was an average stay with a good value.

Not a good choice. Was embarassed as I booked it for a crowd. Beds very hard. Rooms noisy; hard to sleep. Not only thin walls and lots of highway and train noise, all rooms have very old and noisy cooling and heating units. Breakfast ample and varied, but some items reheated from prior days and are very bad. Dinner at... More

We went ahead a booked a room here even though there were a few bad reviews. I'm so glad we did. This really is a nice place to stay in my opinion. It was our backup since Sam's Town was sold out. Was a busy checkin due to weddings and other activities for the weekend but the staff was very... More

I was crawling into bed one night, and there it was.. a bed bug! Right on top of the blankets. I pulled the top blanket off only to find MORE. I was so disgusted, so I went to the front desk and told the lady working. She had an attitude with me and said all she could do was give... More

I booked this hotel on Hotwire based on 3 star rating. It definitely is not 3 star quality. The hotel is old, annex where I stayed is under I-20 and noisy. There was a sign posted on the outside doors that they would be locked at all times, that a room key would be needed to access inner corridor of... More

My husband and I stayed at this hotel on March 16 2012. We were both a little leery about staying after reading a few mixed reviews of the hotel. We were both surprised to find a very nice and clean hotel. Our room was large and had a very comfortable bed. We also had a nice kitchenette area with a... More

The room was not what I expected for the price I paid. It didn't seem to be very well taken care of. More disturbing is the fact that I am being accused of stealing an iron from the room that I never saw.. They charged my credit card without my knowledge. I did however leave behind a phone charger, that... More

Upon entering this hotel I was greeted by friendly staff. The room was about half the cost of most in this area and adequate for my needs. The room was clean, it had a 4 cup coffee maker, mini fridge and microwave (All clean and in working order.) I was also surprised to see that there was a fully stocked... More