I was in Shreveport for the last couple of weeks and stayed mostly at Sam's Town. My stay there was awesome, Kitty at the front desk was so helpful, courteous and knowledgable that I would be remiss if I did not acknowlege her as an outstanding. Everyone I encountered was so nice and helpful. The valet service has improved 100%... More

My husband and I visited Sam's Town in Shreveport on 12/26/2011 on our way home from visiting family for Christmas. I have stayed at this hotel 4 or 5 times in the past and have always enjoyed my stay. I am sorry to say this time was very disappointing.Our stay did start out well, check in was fast and the... More

We chose Sam's based on other reviews here & found much to like about the place. The price is right & the room is huge, with comfy bed, lounge chair, fridge, etc. The bathroom was well laid out & roomy. Front desk staff was welcoming & knowledgeable. The bellman who helped us with our luggage was as old as the... More

We needed to stay overnight in Shreveport and looked for the best deal. Found a great room rate at Sam's Town, apparently available mid-week. The parking was good and the front desk staff was quite helpful. We were tired so we ate at the buffet - I would suggest avoiding that if possible. Room was very spacious, clean. Obvious renovations... More

I would have given it a better review if the lights/lamps in the room had worked. Most were wouldn't come on at all. Some only flickered off and on. Seriously, needs an upgrade on the wiring. More

Checked in at midnight, threw some money away at the slots, got back to our (very nice) room and found out that there was no water at the sink, the tub, or the toilet. Called the front desk and was told this was a planned outage due to construction. No water from1 am to 5 am! So, no shower, bath,... More

thanks so much for a free nite stay at your hotel nov.23. my husband and i enjoyed the buffet and the casino playing. our room was so nice and clean. loved the nice bed ,which the linens were beautiful. very quite no noise at all.hope to see you again soon. good food. More

The hotel washaving construction done and the work on the 17th floor could be heard on the 11th, and there were areas of the casino under construction. The buffet at 930pm was old, dried out and the full price should not have been charged. The staff in all areas were friendly and helpful. The breakfast at Smoky Joe's was outstanding.... More

My friend and I stayed for one night while on a road trip and had a great time. The hotel is huge, and we did everything! We used the valet parking (very friendly), ate dinner at the buffet (delicious), drank at the bar (great cocktails, friendly service), swam in the pool (very big and lots of loungers, plenty of towels),... More