When you first get there it looks decent. In fact the Rooms were really nice. Marble floor in entry and Large garden bathtub as well as glass wall showers. And while there were a couple of exceptions, for the most part the staff was rude. Especially in the Cafe and Buffet sections. No customer service at all. Its not the... More

Top notch to me. Just got back and had a great time. Had a room with two queen beds that was very clean with a good size bathroom with a tub and seperate shower. The casino was nice enough to pay me to play. I did not eat here so I can't let you know anything about the food here... More

El Dorado and Horseshoe are the two best casinos in Shreveport in my opinion. I like the El Dorado a bit more since they tend to comp a little better than Horseshoe. The buffet and the all night eatery are both really good, and it's pretty easy to request a free meal if you've played a few hours. A couple... More

First off i think this casino thinks people are as dumb as the people working in there! If your not high roller status they will lie and say they have no rooms available on weekend. Twice i have called and they will say they are sold out and i have a buddy call with his number and they all of... More

The Eldorado is a great property! It's clean, well decorated, the staff were friendly and helpful, and our overall experience was just pure fun. The dealers at the blackjack tables were especially friendly and forgiving of a newbie gambler. The rooms are nice for the price and the beds are comfy. I've stayed at one other casino hotel in Shreveport... More

The Hotel is right next to Sams Town Casino. You can walk there. Their rooms are very clean and they have the most comfortable beds. I love them. Their pillows are huge, and very plush. The decor inside the rooms is very stylish as well. I'm not however fond of their restaurants. I found a hair in my salad (a... More

My husband and I stayed here for his birthday. We stayed in a suite on the 18th floor. It was very spacious and beautifully decorated. I like the convenience of the casino being right downstairs. The only complaint was that we were given a smoking room which may have been the reason for the stale smell in the room. More

My wife is from Shreveport and this is where we always stay when we visit her family for holidays, etc. It's not as up-scale as the Horseshoe but the rooms are very clean & comfortable, the prices are much less expensive and it's pet-friendly. The casino attracts a lot of very casually dressed locals and there is a bar with... More

i went to el dorado with a friend and thought, this will be fun a little drinkin and gambling with friends... i was wrong, i tried to play craps and was directly talked bad about by another dealer while all the dealers joined up to tell me i was worthless for what i was doing with my life. Im not... More