Before my 2-night stay at the El Dorado, I had only stayed at one other casino in Shreveport/Bossier, Diamond Jacks. That hotel left much to be desired (tacky decor, stinch of cigarette smoke in the hallways and room). So I had low espectations for El Dorado. However, when I arrived, I was impressed from the moment I walked up to... more

We have stayed at the El Dorado since it opened as Hollywood. We have always stayed in comp rooms and had comp meals at the buffet. The comps at this hotel are like no other. They are always accomodating when you need something. The only thing that I've disliked is the customer service at the front check in desk. That... more

Recently returned from a trip to El Dorado Casino in the company of a several golfers, one of whom was a large enough gambler to get our room, food and golf comped. Perhaps because of our friend, service was excellent. The room was above average, nicely sized with a spacious bathroom. The meal at Vintage was excellent. Spa services were... more

My wife and I go to the Eldorado 3 or 4 times a year. If you like to gamble and enjoy a great casino experience then this is a good bet. We ate at The Vintage ( the expensive restaurant) on Friday and Saturday night. The food and service are as good as you will get anywhere. Be sure you... more

We made our first trip to Shreveport and luckily chose the Eldorado to stay at. Everything was so awesome from the room to the casino. Food was great, service was great. We checked out Sams Town and the Horseshoe while we were there and were not at all impressed with these other hotel/casinos. We got prompt response at the Eldorado... more

Upon my immediate arrival, the woman checking us in was extremely RUDE. has no idea what customer service is AT ALL. But this was the standard for this hotel. Also, they do not reserve "non-smoking" rooms... it is just a request. So we were stuck with a VERY smoking room. They told us, they would send up this "AMAZING STATE... more

Had a wonderful stay at Eldorado for Spring Break. As usual the rooms were great and the staff was helpful. The gentleman at the check-in desk was very nice. We needed a rollaway bed and it was delivered 5 minutes after we entered our room, along with extra pillows, towels etc that we had requested. I love the Casino because... more

I stayed at the Eldorado when I was in Shreveport last weekend. I decided to go on a gambling trip with friends and we are glad we chose the Eldorado. The rooms are huge! The food is unreal! The service was great and the slots payed out well. I have been going to the Horseshoe for some years now, but... more

We stopped in Shreveport for the night as we were passing through from Texas to Mississippi. We did not stay at the Eldorado but visited the casino. The wife played the slots while I tried my luck at Roulette where I met a couple from Texas. Had a blast betting together. The staff at the casino was great. more