There are only two floors with unclear room direction. We had hard time to find our room. The room alarm was off in middle night for no reason. We stayed in non-smoking room with full of smoke smell. Air condition made loud noisy. Had free continental breakfast with no people help to fill up the food. We looked everywhere to...
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We showed up early and was told we could not check in until 3pm not a problem. Showed up around 3:15 to check in our rooms one is ready one is not even close to being ready. We finally changed rooms and moved in after 4. Then we checked the bathrooms and each room gets ONE towel period. Asked about...
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*** AVOID AT ALL COSTS ***
I had booked by room with the Ramada using Priceline and got what looked like a pretty good deal. I did not heed the poor ratings seen online as I have always thought the Ramada Inn had a reputation for being pretty nice hotels. I could not have been more wrong in this case....
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mangement is fablous...love the comfort of the beds.
We stayed here just one night. We were very nervous because of all the bad reviews, but I was pleasantly suprised. Check in was very quick and took about 1 minute. We got to our room and were checking for bed bugs and anything like that. There were none! There were a few things that bothered me, but nothing serious...
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The rooms are in a separate building from the front desk and lobby. There were no elevators, the doors that should only be opened by a guest card were propped open for anyone to enter. The doors and locks didn't feel safe, room was dirty. We felt very unsafe and it was creepy like straight out of a horror movie....
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Got a cheapo govt rate for a overnight casino trip. Room was ok... a little dated , slighty stale smell. No problem there you get what you pay for and I brought my own Lysol. HOWEVER... what we didnt bargin for were the "extra guests" Yep bed bugs! Front desk mgr thought I was lying... until I showed them the...
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Due to our 100% satisfaction guarantee, refunding the guest for an uncomfortable stay was a priority of mine. Bed bugs no, but the whole fact of the guest being inconvenienced I investigate situations that are brought to my attention immediately. My staff is trained to look for things of that nature therefore several eyes are better than two. We thoroughly...
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Check in was smooth, room was clean and bed very comfortable. Was able to use to fitnness center's treadmill, bike and weights (had water available too). Breakfast included scrambled eggs, bacon, biscuits and gravy, and lots more. Best rates and room around with fridge and microwave in the room,
Thank you for staying with us and we are glad to be able to accommodate you in such a way. Our guests are #1 and we would like to welcome you back.
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This place is Horrible and Disgusting!!!
Upon checking in, I was greeted by (Deandra?). As I walked up to the counter she started copping the "black-itude", as if I was doing her a favor. I tried to be nice as I could and once I got my room, I almost threw up!! The entire hotel was deplorable!! Stains on the...
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Good day! I do apologize on the behalf of Ramada Inn Shreveport for any inconvenience's you may have encountered. I do want to invite you back to stay with us at a discounted price if you are ever in this area.
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This hotel has screwed up my reservations every time I stayed here. The desk clerk knows absolutely nothing about the computer or who is where. Gave me keys to a room that was occupied already.
Reviewed 17 August 2010
I do apologize for not having your reservation on hand when you arrived. This tends to happen sometimes as you can see it happened not only to you but another guest. This is to no faught of yours or Ramada's just sometimes the system may not send over everything that has been processed but that is an easy fix just...
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