I stayed at The Atrium for 2 nights, which was as long as I could stand the awful smell. The majority of the property smelled like sewage. The only reason I stayed the second night was because the other hotels I tried were already full. My room did not have a window to the outside, rather, it had a window... More

I stayed at the Atrium Hotel and Suites on Feb. 17th. thru 19th, 2012 and could not have been satisfied. We held a conference there and the people that works there, bent over backwards to help in anyway they could. Clean rooms, comfortable beds, and all the house keepers were very easy to talk to and I could ask them... More

My reservation for a "King - Jucuzzi Suite" for 7 days. Reservation was made several weeks in advance directly with the hotel. I explained previous problems at the Atrium but was assured that all had been resolved and my suite would be ready when I arrived. It wasn't. The front desk girl was curt and sullen. She explained that they... More

Rooms were great, staff accommadating. But nothing can make up for the lack of hot water. We were upgraded to a suite, still luke warm water. We had 13 rooms booked; some for 3 days. After decorating, wedding, undecorating, it is not acceptable for guests to not have hot water. This wasn't just us, but the majority of family and... More

After having to leave another hotel in the area because it was so gross, and almost everything else booked in Monroe, we decided to give this one a try. The lobby is beautiful and the staff was very friendly and helpful. We were given a room in the back with an outdoor entrance. We parked right in front of our... More

The newly renovated Suites were ok and beds were great, but awakened by a friendly mouse that was running around the room. Would not recommend, although food in restaurant was good, especially breakfast.

Couldn't get a reservation at my usual hotel here so decided to try this one. Haven't stayed there in probably 15 years and knew it had some exterior door rooms but also that it had been renovated so gave it a shot. While the lobby and check in area are beautiful and quite luxurious, the same cannot be said for... More

I'm not crazy about any of the hotels I've stayed at in Monroe (I travel there often and typically stay at the Courtyard Marriott near the mall). I've stayed at the Atrium a few times and always get one of the poorer quality rooms. Since I'm on a budget, I can get a much nicer room at a chain hotel... More

I had the best experience with the staff prior to arriving. My family and I had approximately 5 rooms and each and every one of them were beautiful. The beds and pillows are great. We ate in the restaurant and food was wonderful. When all the renovations are complete this will definitely be a show place. The staff was more... More