Incredible service. Highly impressed with all employees. Thank you Craig, (Housekeeping Supervisor) you are a delightful person and made what could have been a dull morning very positive and uplifting day. Appreciate the inside advice on attractions in New Orleans. Overall, absolutely stunned. more

Our flight was delayed by a day so we had to stay around the airport for a day. The check-in staff gave us a flyer for this hotel at a reduced 'Distressed Passenger' rate. The hotel shuttle bus came to collect us and dropped us off at the hotel. Check-in staff were very nice indeed, the room was lovely, the... more

I arrived at the hotel around noon and I knew I was early, but upon asking the front desk if a room was ready for me and my 3 friends. The nice lady behind the desk said all I needed was my I.D. and a form of payment and I zipped off to my room. It was the fastest check... more

Greeted by a beautiful woman as soon as walked through the front door. She was kind and welcomed me with a warming smile. My room was clean and seems to have been remodeled since my last visit. Shuttle drivers are also nice too. I dropped off my rent a car and got picked up by the shuttle to be brought... more

Even though this hotel is smaller and located away from the heart of downtown, it is a great place to stay. From first entering the lobby, you see books, art work, and smiling faces. The staff goes out of their way to help you in any way. I received cookies in my room welcoming me and letting me know to... more

I decided to take a chance and spend a night at the Four Points in Metairie, in spite of the level of criticism in some of the reviews here. I figured that I could handle anything for one night. Plus, the Starwood promotions made the stay valuable to me. My experience was much more nuanced than most. I would not... more

I was here for a week and I had so much fun! The hotel is located in the heart of the city. You can order from the restaurant in the hotel or walk to one of the convenient restaurants next door that are open 24/7. I got a free shuttle ride from the hotel back the the airport after my... more

Spent a long weekend at this hotel while visiting some friends in New Orleans. Definitely beat downtown prices and only was about a fifteen minute drive into the French Quarter. Check in was friendly and easy. I happened to mention to the agent I was visiting some friends and excited because I hadn't seen the city in many years. A... more

Was in the area for a short business trip and chose this hotel for the complimentary shuttle service. Ended up having an excellent stay. Not too sure what the other reviews are talking about, the staff I encountered were always extremely friendly and seemed to go out of their way to help you. The room and bathroom were clean and... more