Pros : clean, well furnished with towels, everything in the room was functional. Cons : terrible service, rude service from restaurant personnel. First off, the hotel room was ok. It was a large suite that had a living room and a separate bedroom. Right off the bat I noticed a problem. I tried to call down to the front desk... More

I booked 2 rooms a month and a half in advance and asked for the newer rooms with the Jacuzzi tubs. Everything was confirmed. When we arrived on May11th we did not get the rooms we asked for (I found out later that the VIP’s get them, so much for reservations). We went ahead with our plans and things went... More

At check in, the lady said I selected a smoking room online. There isn't even an option. She was on the phone talking to a friend while helping us. Got stuck with two double beds non smoking since a king wasn't ready. The room and bathroom was large. The bathroom stand up shower was dark and looked old and dirty.... More

I'm staying here due to work and have a small list of grievances. When checking in, I was informed by my boss that there was no internet. No big deal, it would be back up and running shortly. After two days, the internet was still out. Upon entering my room, which was nice, my tv would not hold a channel... More

The spa is amazing. Very luxurious. The only problem was that as I was getting out of sauna for a drink the girl working there walked in and was a little overwhelmed acting when she saw me nude in front of her. With the spa being clothing optional I was suprised how she kept staring at my penis. Very unprofessional.

My husband and I have taken this trip many times in the past by ourselves and with family. We have always enjoyed this hotel and casino before this trip. On this trip we decided to reserve a Atrium room. I was expecting a beautiful room not a room with a iron burn in the carpet, a wobbly toilet, toilet paper... More

If you don't smoke and can't stand smoke, I would advise you not to go to the casino. People have the right to smoke, but they do not respect the non smokers. There is a small room with slot machines in it for non smokers. The room smells like smoke because the smokers play in the room even though they... More

It's a nice hotel. It's off the beaten path. No major highway near it so traveling there was a bit of a headache. We went there to see a concert. Tons of restaurants on site. There's an alligator exhibit in the atrium. It also has a movie theater that shows current movies Hotel room was nice and spacious. I realize... More

Paragon Casino Resort is a very nice resort, however it's totally in the boondocks! If you don't have a gps or someone who knows where it is, you're sure to get lost! The place is really nice with lots of attractions (I went to see BB King). Also, the rooms are a bit pricy, but what do you expect when... More