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Hilton Lafayette

3.5 of 5
1521 West Pinhook Road, Lafayette, LA 70503
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Hilton Lafayette
Ranked #16 of 47 hotels in Lafayette
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213 reviews from our community

    Trip type
Traveller rating
    41
    81
    57
    22
    12
Date Rating
Billericay, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 22 May 2013 NEW

As we were driving from New Orleans to North Carolina we booked several stops on the way. One of them being the Hilton Lafayette. Very disappointed not the usual Hilton standard at all. Hotel staff not very friendly or helpful. We were given a disabled room, not that we needed it, but in the bathroom the bath was very slippery... More

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jthackston, General Manager at Hilton Lafayette, responded to this review
23 May 2013

I was very disappointed to read about your recent experience at the Hilton Lafayette. These types of comments regarding our staff are extremely rare and I will share them with our Front Office team at our pre-shift meeting tomorrow. I will also have our Engineering Team take a look at all units with hand held shower heads. They will make... More

Okehampton
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW via mobile

I only stayed here for I night , on my way back from a long Tour of the Deep South . The accommodation was lovely very spacious and comfortable , my room overlooked the Swimming Pool which was fantastic !

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Chapel Hill, NC
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
Reviews in 32 cities Reviews in 32 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

This hotel appears to have the largest convention and function facilities in the area, and it was very busy when I was there. The staff at the desk and the breakfast staff were very pleasant and helpful. The location is great for the proximity to good restaurants, although there are two restaurants in the hotel. The breakfast buffet was good... More

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jthackston, General Manager at Hilton Lafayette, responded to this review
21 May 2013

Thank you for completing a review of your recent stay at the Hilton Lafayette. Our facility is the largest hotel with meeting space in the area. We were certainly glad to be the host of your convention. I enjoyed reading about your experiences with our Front Desk and Cafe staff and how you found our location perfect when you choose... More

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 20 May 2013 NEW

Overall, the Lafayette Hilton is a nice hotel - if compared to a Comfort Inn. When compared to other Hiltons where I have stayed, I have to admit to being disappointed. The hotel definitely shows signs of age. The rooms lack the “Fresh” feel I typically have gotten when I’ve stayed at other Hiltons across the country. Although equipped with... More

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jthackston, General Manager at Hilton Lafayette, responded to this review
21 May 2013

Let me begin by thanking you for choosing our hotel. We very much appreciate your business. Please accept my apologies for the concerns that you have raised in your review. I was both surprised and deeply disappointed by your recount experience with us. I assure you that it’s contrary to what our customers typically see from us. However, I can... More

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Evans, LA
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 19 May 2013 NEW via mobile

We recently stayed at the Hilton Lafayette on Pinhook Road for a convention that was being held there. The staff was nice and the hotel was clean and comfortable. My only complaint is the double rooms only have double beds. Wish it had been queen. Otherwise we had an enjoyable stay

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See 3 more reviews by dconn67 for Lafayette
jthackston, General Manager at Hilton Lafayette, responded to this review
20 May 2013

Thank you for taking the time to write a review of your recent stay at the Hilton Lafayette. I appreciate your kind words regarding our staff and clean and comfortable hotel. I am sorry that our full size beds were a disappointment. I will pass these comments along to our current designer to see if queens will work in our... More

Berkshire
Top Contributor
67 reviews 67 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 16 May 2013 via mobile

Located on a very busy road by a murky brown river with lots of insects flying around. Even though it was hit I didn't try the pool as sheer to us proximity to the river had lots of insects flying around and I feared being bitten. The bedroom walls are very thin and you could hear the people in the... More

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jthackston, General Manager at Hilton Lafayette, responded to this review
17 May 2013

Thank you for your recent review. Recent heavy rains have darkened the water in our river and may have also led to the increase in insects that you experienced. During this time of year we also see a large number of lovebugs in South Louisiana. I will share your comments regarding the music in the bar with the Bar Supervisor.... More

Shreveport, United States
1 review
4 of 5 stars Reviewed 11 May 2013

The staff in this hotel are very efficient and ready to fill your every need. The breakfast shift at the restaurant has room to improve. We did not get the buffet and was served by a very nice lady the first morning with excellent service. The next morning, a different lady was not that great. We were told that we... More

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Review collected in partnership with Hilton Hotels & Resorts

jthackston, General Manager at Hilton Lafayette, responded to this review
17 May 2013

Thank you for taking the time to write a review of your recent stay at the Hilton Lafayette. I appreciate the kind words regarding our efficient staff and how they are "ready to fill your every need." I actually look forward to sharing these comments with our wait staff at our next department meeting. This request by the server was... More

Plano, Texas
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 10 May 2013

I enjoyed my stay this week while attending a conference. I have stayed here many times and always enjoy the property. The rooms are very comfortable and quiet. the 15th floor lounge is nice and breakfast is good. I don't remember the host name this week, but she was very good and accommodating. the property is beginning to look tired... More

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jthackston, General Manager at Hilton Lafayette, responded to this review
17 May 2013

Thank you for taking the time to write a review of your recent stay at the Hilton Lafayette. We certainly appreciate your loyalty over the years. I enjoyed reading about your experience with our Executive Level Lounge. I am glad that you enjoyed the food and even more that Glenda took great care of you during the week. I am... More

A TripAdvisor Member
5 of 5 stars Reviewed 9 May 2013

this is a great hotel i would recommend anyone to stay here very clean bathrooms extremely nice staff, very helpful really high speed internet, excellent views of the river. easy check out, hotel overall appearance is outstanding, I usually don't do surveys but I couldn't let this one pass because I was very satisfied just blew my mind.. Way to... More

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Review collected in partnership with Hilton Hotels & Resorts

jthackston, General Manager at Hilton Lafayette, responded to this review
20 May 2013

Thank you for taking the time to write this wonderful review of your recent stay at the Hilton Lafayette. I am also glad that you took this opportunity to complete a survey and share with us this mind blowing stay. I appreciate your comments regarding the staff, very clean bathroom, "really" high speed internet and the excellent views of the... More

Austin, Texas
Top Contributor
62 reviews 62 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 8 May 2013

The ads suggest this Hilton is in the moddle of town. Nope. Near airport, yes. (Do people fly into Lafauette?) But ad says it's near the Petroleum Center, and that is correct. (We saw the building; have no idea why that was helpful.) The own is large enough that being on the outskirts is a handicap. The staff is terrific--southern... More

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See 2 more reviews by writingprof for Lafayette
jthackston, General Manager at Hilton Lafayette, responded to this review
9 May 2013

Thank you for writing a review of your recent stay at the Hilton Lafayette. I am sorry that you found our location a bit far from your business or recreational needs. Lafayette is home to a large number of Oil and Gas service companies and much of our advertisements are focused on that industry. I appreciate your comments regarding our... More

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Additional Information about Hilton Lafayette

Also Known As:
Hilton Lafayette Hotel Lafayette
Hilton Lafayette Hotel
Hilton Hotel Lafayette
Lafayette Hilton Hotel
Hilton Towers Lafayette
Lafayette Hilton
Address: 1521 West Pinhook Road, Lafayette, LA 70503
Phone Number:
Region: United States > Louisiana > Lafayette
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 47 hotels in Lafayette
Price range (per night): INR5,221 - 8,609
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Hilton Lafayette hotel, winner of the prestigious Spirit of Hilton Award, is ideally located just minutes from downtown Lafayette, Lafayette Regional Airport, and the University of Lousiana-Lafayette off I-90.Our hotel offers convenient and easy access to Moore, Girard, and Pelican Park, as well as recreational activites at Rok Haus and Planet Ice. We also are minutes from local attractions such as the Mall of Acadiana, Zoo of Caadiana, McGee's Landing, and the TABASCO Plant. Our hotel aims to please both business and leisure travelers. Our guests can escape to their room which offers the Hilton Serenity package. Hotel amenities include outdoor pool with an 800 square foot deck, 24-hour fitness center, wireless Internet access, elegant ballrooms and conference rooms for groups of 5 up to 1200 people, and award-winning staff ready to cater your events. At the Hilton Lafayette, charming Southern hospitality and unsurpassed Hilton service await you. ... more   less 
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