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Holiday Inn Express Hotel & Suites Lafayette

2.5 of 5
3903 Ambassador Caffery Pkwy, Lafayette, LA 70503
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Holiday Inn Express Hotel & Suites Lafayette
Ranked #33 of 47 hotels in Lafayette
3.5 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    9
    3
    5
    2
    4
Date Rating
Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 May 2012

I probably would stay at this hotel again, but it didn't impress me. The room we stayed in had a weird smell- damp/musty is the only way I can describe it. Could have just been the weather/humidity. While everything was clean, it was obvious the hotel is older. The breakfast wasn't wonderful. After staying at another hotel for the same... More

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New Orleans
Senior Contributor
22 reviews 22 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 May 2012

We stayed at this hotel one night during a sporting event in Lafayette. The people were polite but not overly friendly. The room was clean and adequate, albeit it small and with too few towels. Unfortunately the lobby had some of the ugliest furniture I have every seen in a hotel. The hotel was okay at best, not awful but... More

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denver
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 9 April 2012
1
person found this review helpful

I'll start off by saying that I usually only write reviews for hotels that fall short of my expectations. The Holiday Inn at 3903 Ambassador Caffery in Lafayette, LA falls well below what I expect for what I paid. I paid $139 + tax for one night for a room with a king bed. I’m not upset about the price,... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lafayette, responded to this review
14 May 2012

Dear ponderosa1, Thank you for staying with us and leaving such a detailed review. I am deeply sorry you found our hotel less than satisfactory. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. The feedback we receive... More

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Wausau, Wisconsin
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 19 March 2012

The Holiday Inn Express Lafayette was a good choice, price wise. The room was nice and clean and very pleasant to be in. Its typical of the Holiday Inn quality you get 9 out of 10 times wherever you go in presentation and quality; As far as what you're there to do... which is sleep. but don't base your travel... More

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IHGCare, IHGCare at Holiday Inn Express Hotel & Suites Lafayette, responded to this review
19 April 2012

Dear JonB34, Thank you very much for your valuable feedback and please accept our apologies for the inconveniences you have experienced during your stay. We have addressed the maters with the respective departments in order to avoid these unnecessary issues in the future. I would like to thank you for your comments. These are of great importance to us and... More

Montgomery, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 March 2012

We enjoyed our overnight stay very much. The room was small but very clean and the beds were extremely comfortable. Service was excellent and the breakfast was hot and very good selection. I would definitely stay there again. phyllis s

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Monroe, Louisiana
1 review
5 of 5 stars Reviewed 29 December 2011

I frequently travel to Lafayette (up to 6 times/ month) for business and have had nothing but wonderful experiences at this hotel! I had stayed at couple of the major hotels in the area, but none were as friendly or helpful as this one. The front desk were knowledgable about surrounding areas, and on several occasions provided me with directions.... More

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1 review
5 of 5 stars Reviewed 29 November 2011 via mobile

In November '11 I stay for three day at the Holiday Inn Express with a group. It was by for the best stay I had ever had! Excellent rooms, lovely staff and around great hotel!

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Kay Wolf, Director of Sales at Holiday Inn Express Hotel & Suites Lafayette, responded to this review
5 December 2011

Thank you so much for your wonderful review! We love to hear when we have guests that have a great lodging experience while staying with us. We look forward to having you return to visit us again soon! More

Top Contributor
58 reviews 58 reviews
Reviews in 42 cities Reviews in 42 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 31 October 2011

is its convenience. There was forethought in planning this location. It is set back far enough from the very busy street to eliminate street noises. We have stayed here several times. Our latest stay was not the best. The carpet needed replacing. It may have been clean, but when there are obvious spots, I am always suspicious. The toilet had... More

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See 2 more reviews by MarNune for Lafayette
Houston, Texas
1 review
1 of 5 stars Reviewed 10 October 2011

I think management and staff at this establishment would do well to sit down and realize they are running a service-oriented business. Bottom Line: I booked a room at this hotel for two nights, was charged for it, then denied access to it. The staff told me a very elaborate story about how their vendor changed things on them and... More

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Kay Wolf, Director of Sales at Holiday Inn Express Hotel & Suites Lafayette, responded to this review
5 December 2011

On behalf of the staff and management of Holiday Inn Express and Suites, I apologize for any inconvenience during your stay. The staff and general manager were both aware of the problem with the room keys. There was a failure with the key machine during your stay. Every effort was made to minimize any inconvenience to guests. Unfortunately, circumstances beyond... More

Fannett, Texas
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 15 September 2011
1
person found this review helpful

This hotel is located in the heart of town, plenty of places to eat and shop nearby. Clean rooms, nothing fancy but very good location! Very friendly and helpful staff!

Was this review helpful? Yes
Kay Wolf, Director of Sales at Holiday Inn Express Hotel & Suites Lafayette, responded to this review
5 December 2011

We are very pleased that you enjoyed your stay with us. It is always nice to hear from our guests that enjoyed all of the conveniences of shopping, dining and attractions within 1-2 miles of the hotel. We look forward to your next visit! More

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Additional Information about Holiday Inn Express Hotel & Suites Lafayette

  • Holiday Inn Lafayette
  • Lafayette Holiday Inn
  • Holiday Inn Express Lafayette
Address: 3903 Ambassador Caffery Pkwy, Lafayette, LA 70503
Price range (per night):* INR6,217 - 8,626

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Holiday Inn Express Hotel & Suites Lafayette
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