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Holiday Inn Express Hotel & Suites Lafayette

2.5 of 5
3903 Ambassador Caffery Pkwy, Lafayette, LA 70503
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Ranked #38 of 47 hotels in Lafayette
3.5 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    8
    2
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    1
    4
Date Rating
TimWer
Monroe, Louisiana
1 review
5 of 5 stars Reviewed 29 December 2011

I frequently travel to Lafayette (up to 6 times/ month) for business and have had nothing but wonderful experiences at this hotel! I had stayed at couple of the major hotels in the area, but none were as friendly or helpful as this one. The front desk were knowledgable about surrounding areas, and on several occasions provided me with directions.... More

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jordanrm
1 review
5 of 5 stars Reviewed 29 November 2011

In November '11 I stay for three day at the Holiday Inn Express with a group. It was by for the best stay I had ever had! Excellent rooms, lovely staff and around great hotel! More

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Kay Wolf, Director of Sales at Holiday Inn Express Hotel & Suites Lafayette, responded to this review
5 December 2011

Thank you so much for your wonderful review! We love to hear when we have guests that have a great lodging experience while staying with us. We look forward to having you return to visit us again soon! More

MarNune
Top Contributor
55 reviews
22 helpful votes
3 of 5 stars Reviewed 31 October 2011

is its convenience. There was forethought in planning this location. It is set back far enough from the very busy street to eliminate street noises. We have stayed here several times. Our latest stay was not the best. The carpet needed replacing. It may have been clean, but when there are obvious spots, I am always suspicious. The toilet had... More

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Rabdargab M
Houston, Texas
1 review
1 of 5 stars Reviewed 10 October 2011

I think management and staff at this establishment would do well to sit down and realize they are running a service-oriented business. Bottom Line: I booked a room at this hotel for two nights, was charged for it, then denied access to it. The staff told me a very elaborate story about how their vendor changed things on them and... More

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Kay Wolf, Director of Sales at Holiday Inn Express Hotel & Suites Lafayette, responded to this review
5 December 2011

On behalf of the staff and management of Holiday Inn Express and Suites, I apologize for any inconvenience during your stay. The staff and general manager were both aware of the problem with the room keys. There was a failure with the key machine during your stay. Every effort was made to minimize any inconvenience to guests. Unfortunately, circumstances beyond... More

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timvines5640
Fannett, Texas
Contributor
12 reviews
7 helpful votes
3 of 5 stars Reviewed 15 September 2011
1
person found this review helpful

This hotel is located in the heart of town, plenty of places to eat and shop nearby. Clean rooms, nothing fancy but very good location! Very friendly and helpful staff! More

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Kay Wolf, Director of Sales at Holiday Inn Express Hotel & Suites Lafayette, responded to this review
5 December 2011

We are very pleased that you enjoyed your stay with us. It is always nice to hear from our guests that enjoyed all of the conveniences of shopping, dining and attractions within 1-2 miles of the hotel. We look forward to your next visit! More

mos1cat
Houston, Texas
1 review
1 of 5 stars Reviewed 15 July 2011

I had a confirmed reservation for a queen suite at this hotel for the night of July 2, 2011 for my husband, 2 teenage daughters and myself. My husband went to check in just after 4:00 p.m. and was told they had overbooked and did not have a room for us. He was offered a king suite or a room... More

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Kay Wolf, Director of Sales at Holiday Inn Express Hotel & Suites Lafayette, responded to this review
5 December 2011

Thank you for your comments regarding the reservation problem you experienced. On behalf of the staff and management, I apologize for the reservation confusion. After checking with the general manager, I did discover that there had been a storm the day of your arrival and several rooms received water damage and were out of service. As a matter of protocol,... More

2fortheroad26
Hamilton, Georgia
Senior Reviewer
9 reviews
4 helpful votes
3 of 5 stars Reviewed 3 June 2011

Since it is located on the strip of Lafayette, it is very convenient to shopping and restaurants. The staff is very nice and twice have given me a complimentary upgrade to a suite without asking. The breakfast is nice and they supply a free paper in the morning which is nice start to the day. More

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KirkMarion_MA
Marion, MA
1 review
5 of 5 stars Reviewed 21 February 2011

We had a great time. Every one of the staff went out of their way to welcome us. Our room was lovely with great mattress, bedding, and very, very clean. Our room was so quiet you wouldn't know we had anyone next door, above, or below. Breakfast included sausage, bacon, eggs, yogurt, fruit, juices, the works! The location was convenient... More

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a27reyes
New York City, New York
1 review
1 helpful vote
1 of 5 stars Reviewed 30 June 2010
1
person found this review helpful

While the hotel was clean, quiet, aesthetically pleasing, and the staff appeared to be friendly and caring it seems as though all that southern hospitality disappears the moment you check out and hand them your money. Everyone knows that sometimes no matter how many times you repeat the list of things in your head that you need to be sure... More

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bandit
Houston, Texas
Top Contributor
173 reviews
104 helpful votes
5 of 5 stars Reviewed 21 March 2010

This Holiday Inn Express is set quite a bit back from the street, so there is no street noise. We had a nice room with two queen beds. Nice beds, good shower. Front desk staff were very friendly and let us check in early. Breakfast was the typical HIE with cinnamon rolls, eggs, biscuits, etc. It is located near lots... More

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Holiday Inn Express Hotel & Suites Lafayette Also Known As

  • Holiday Inn Lafayette
  • Lafayette Holiday Inn
  • Holiday Inn Express Lafayette
Address: 3903 Ambassador Caffery Pkwy, Lafayette, LA 70503

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Holiday Inn Express Hotel & Suites Lafayette
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