1st of all make sure you understand that we are talking about the Inn at 517 1st Ave., Kinder, La. 70648-3533. Having never been to Kinder, La I went to Hotwire.com to check on hotel recommendations. All hotels in this small city were primarily 1 1/2 to 2 star therefore all appeared to be pretty equal. I booked 2 rooms,... More

We booked this hotel with the understanding that we were getting a suite, but when we got there, we were given a normal room with one bed. The front desk lady told us that they had booked all of their suites. When the owner came out to be talked to, he told us that for an extra $60, we can... More

I have never been to any of the casinos in Louisiana prior to this recent trip. Upon arriving in Kinder, Louisiana around 11pm, I notice two things: 1) This is a very small town, nothing is open except McDonalds (this includes gas stations), 2) There is a very limited hotel situation - if you are not staying at the Coushatta,... More

I had booked a room online for New Year's Eve about 3 weeks prior. When I booked the room, I was assured that the credit card that I used to hold the room would not be run, and I would be able to present that card or any other means of payment at check-in. Upon arrival, after driving 3 1/2... More

Made reservations online for one night stay. Requested microwave and fridge. Upon checking inI asked staff if the room had microwave and fridge. He stated no and that the rooms that had them were already filled. I reminded him that my request and reservation was made 5 days in advance. His reply( not very professional at all) you can use... More

Horrible, rusty moldy air conditioner that when off it fell about an inch from the top into the room allowing all sorts of insects in. When ac kicks on it sucked the unit back against the wall and sounded like a freight train rolling through the room. TV remote not working and couldn't even change the channels on the set... More

As my husband and I lay sleeping after a long night / morning at the casino, we were awakened by the hotel owner who apparently used his key to unlock our door. He began yelling at us about checkout time was at 11:00. It was only 11:25 and the checkout time was not posted anywhere, nor were we told upon... More

we had a family vacation to coushatta for mardi gras weekend, we reserved a room at this location, needless to say when we got there, i was scared to put my 19 month old down, the furniture was supposed to be grey, it was black with filth, every single wall was cracked at every corner like the whole thing was... More

This place was D I R T Y! We were traveling and were very excited to find a "pet friendly" motel. The lobby was nicely decorated and the staff was fairly friendly, so we booked a room for one night. When we entered our room, it seemed ok at first. I pulled the covers from the bed to find dirty... More