Got to hotel two hours after check in and my reserved rooms weren't ready. Waited almost an hour just to get one of the rooms. Had to leave due to plans made with my group, and when we got back, our second room was not what we reserved. They told me I should've gotten to the hotel earlier to make... More

Considering the price, we had a great time. The jacuzzi tub was huge, the lighting was great, and having 3 tvs was a fun novelty. We will definitely be staying here again. More

Same old Isle of Capri decor. Doesn't look like anyone has cleaned in a long time. Looking for a change from the Horseshoe, which is beginning to look tired too, I can't believe I am paying for this room. Next trip....different casino for sure. More

At one time my husband and I went to Shreveport-Bossier two or three times a year. Things have happened and we just don't get to get-away as much. But, we finally got things arranged to go to Shreveport this past weekend. We usually stay at the El Dorado because my husband plays Texas Hold 'Em but it was completely full... More

The Glen Cambelll show on Sat,, Jan 14th is the reason I stayed there. I do not gamble, so this my first and probablly last stay at any hotel/casino resort anywhere. I had requested a non smoking room, but arriving at 5pm, was told only smoking were available and that non smoking rooms were always taken first. The smoking room... More

My husband and I along with another couple were planning a trip to Bossier City to see Glen Campbell perform at the Diamond Jacks Casino. We decided to book a room at the Diamond Jacks hotel so we could just see the show and then not have to leave the premises afterwards. We booked our rooms, but then after a... More

The first room we were put in suffucates you with ciggaret ordor. The carpet was very dirty inside and outside the room. Dirty Q tips were on the desk in the room. The second room we were put in had filthy carpet and a comforter and sheets with blood spots on them. The health department needs to be called in... More

It's been a couple of years since I stayed at DIamondJacks so I was alittle weary of staying here again especaliy after reading some the reviews but decided to give it another try since the rates blowed all other casino's away. The staff was extreamly friendly and the room was spotless. I will be back! More

Decided to try Diamond Jacks again when i received an email offer for $39.95 room rate and 2 free buffets. Stayed Sunday December 4th and checked out Monday December 5th. Arrived at about 4:45pm. There was no valet at the stand. Went in and checked in. Check in was fast and the front desk person very friendly. She called for... More