My husband and I stop here on our way back to Texas. We will never make that mistack again. The smell when entering the hotel was gross. It took forever to check in ( found out later it was due to some lady complaining). Not surprised! The Buffett was all very poor qaulity...we tried to go to the steak house... more

I thought I'm pretty easy to please so it can't be that bad. Boy was that a mistake. We had requested a roll away on the day of check-in. We never received one. It also doesn't matter if you talk to 15 different people they are not friendly. No one smiled when we checdked in or out. We did not... more

My husband and I stayed one night at the DiamondJacks Hotel. (It was wierd walking in to a diamond jacks and seeing island themed walpaper and blankets.) My friend said that once was a Island Caprie, which would explain it, but why couldnt they have changed the rooms to accomadate their theme? That was a bit cheap ion my opinion,... more

We had a great time and our room wast great. Plenty of towels, room smelled great even thought it was a smoking room and the food at the restaurants was great. more

Diamondjacks met my expectations based on the cost and reviews I read before going. The lack of table games at Diamondjacks was disappointing, but we all won more money at Diamondjacks than anywhere else and got the best service from the wait staff in the casinos. The decor is definitely old and all the rooms are the same. The bathrooms... more

We stayed at Diamond Jacks for 2 nights because the price was right. The hotel is definitely showing signs of age, but check-in was fast and the room was large. Unfortunately, the room had not been thoroughly cleaned, as I discovered when my phone stuck to the nightstand. The soap dish in the shower was covered with yellow goo, presumably... more

My husband & I wanted a Sping Break "get-a-way", not too far but far enough to stay over a night. We started looking at Shreveport / Bossier because we have fun at casinos. We started our search a little late, so casino hotels were already pretty booked for the March break. We found a room at DiamondJacks Casino, which neither... more

Our three night stay at Diamond Jacks was delightful. The staff was friendly at the front desk--giving us lower rates than quoted when I made reservations on the phone. The rooms were bright (with one large wall of mirrors), large, clean (except mold on floor in front of the shower) and quiet. The food on the buffet was mediocre, except... more

Please have the Bossier City Casino review the Lucky Bean Creamery surveillance tapes on Friday night March 6th, Sunday night March 8th, and Sunday night March 15, betweek 10:30 P:M and 11:30 P:M. I am the lady in the red shirt. My order number was number 94 that night. I've complained about the cash-register service once before, to no avail...but... more